40 eCommerce Statistics to Boost Your Online Sales in 2021

August 20,2021

eCommerce refers to businesses, companies, and individuals selling goods or services online. Today, many products - such as movies, music, books, and academic papers - are sold and purchased most commonly via eCommerce platforms.

Other goods like food, beverages, and consumables are more often purchased in person. And yet eCommerce statistics show that these items are also growing in popularity. This is not because people are getting lazy - quite the opposite. People with money simply no longer have the time to cook.

Now, as the changes in eCommerce reflect some shifts in our real lives, it’s often difficult to keep track of all the sharp turns. If you’re in this business, it’s important to stay on top of these changes and adapt to global trends.

With that in mind, we’ve collected some of the most recent, up-to-date eCommerce sales statistics to help you meet your new challenges in 2021. We’ve included reports from Nielsen and Shopify, as well as scholarly articles from world-renowned universities. It’s a mixed bag of reliable sources that ensures we approach the subject from every possible angle.

So, if you want to know how to draw attention to your product or service online and what conversion-killing traps you ought to avoid, check out our stats and commentaries below.

Top 10 eCommerce Stats to Help Your Business Thrive

  • Online retail shops generated 14.34 billion visits in March 2020.
  • 52% of people who switched to online shopping for groceries say that they wouldn’t switch back.
  • In 2021, there will be 2.1 billion digital buyers worldwide, up from 1.66 billion in 2016.
  • Almost 61% of shoppers who abandon a purchase do so because the site they’re using is missing trust logos.
  • Amazon is behind 44% of all eCommerce sales.
  • Mobile payments are becoming mainstream and will have passed the 50% milestone in most markets by 2026.
  • In 2019, 14.1% of global retail sales were made online.
  • In 2018, eCommerce influenced up to 56% of in-store purchases.
  • As many as 18% of local searches lead to a sale within 24 hours.
  • 39% of online buyers prefer to pay for online goods and services via PayPal.

In 2021, there will be more than 2.14 billion digital buyers worldwide, up from 1.66 billion in 2016.


The number of online shoppers is skyrocketing. The more popular online commerce is, the more trust people are likely to put in this type of service. Ordering food, deciding which retail store’s new collection best fits your style, and even planning vacations or business trips all now take place online.

When you browse online, you can do more in-depth research in a shorter timespan and also enjoy competitive price offers. A whole range of digital resources, such as product reviews, are also easier to access online. Not sure about the food quality of a restaurant? Just check out the average score based on hundreds of online reviews and make an informed decision.

42% of online shoppers prefer to pay with their credit cards.


Global eCommerce statistics show that plastic is still the most popular option for online payments. In the US, there are approximately 160 million credit card holders, which is about half of the total population. All these credit card users are potential eCommerce shoppers, and businesses will use various tricks to lure them in. (Medium)

39% of online buyers prefer to pay for online goods and services via PayPal.


The second-most popular payment method, PayPal connects directly to a user’s bank account, so there’s no need to even own a credit card. And since buyers can pay for merchandise immediately, sellers receive payments immediately, without having to wait for checks to go through the mail or clear the bank. Considering the convenience, it’s easy to understand why this eCommerce statistic remains true in 2020.

Still, one of the biggest disadvantages of PayPal is its payment policy. Although transactions are fast, if you look at all suspicious or dodgy, PayPal can withhold payments for up to 21 days.

PayPal had 305 million active registered accounts at the end of 2019.


In the first quarter of 2020, there were 325 million active accounts worldwide, representing a 17% year-on-year growth. In 2002, PayPal was acquired by auction site eBay, which basically propelled it to fame, becoming the best-known eWallet in the world. In order to improve its coverage of all demographics of online shoppers, PayPal recently expanded to brick-and-mortar retailers and shops. As of December 2018, 36% of North American retailers accepted PayPal as a payment method and 34% planned to do so within the next 24 months.

In 2019, retail eCommerce sales grew 20.7%.


Physical sales are still customers’ favorite purchase option. However, the penetration of online commerce into consumers’ lives has been growing steadily for years now, showing no signs of slowing down. What’s more, the less popular sectors are expected to become more open to eCommerce options. Based on online shopping statistics by year so far, we can predict the growth rate for 2020, 2021, and 2022 to be 19%, 17.1%, and 15.6%, respectively.

In 2019 14.1% of global retail sales were made online.


Online shopping and retail have witnessed a steady growth in popularity worldwide. eCommerce’s share of total global retail sales has nearly doubled from 2015 to 2019. Four years ago, just 7.4% of all retail sales were made online, while in 2019 this number rose to 14.1%, generating a total of $3.5 trillion. Statistics on online shopping vs in-store shopping tell us that in the next four years, 22% of retail sales will come from online shopping channels, which will drastically affect the global eCommerce success rate.

In 2018, eCommerce influenced up to 56% of in-store purchases.

(Research Gate)

As the figure above indicates, eCommerce is so much more than just buying stuff from a website. In this day in age, if you don’t realize, appreciate, and take advantage of the complex and evolving synergy of online and offline commerce, it’s unlikely that your business will thrive. The very fact that there is such a thing as “offline” shopping in contemporary discourse shows traditional shopping is no longer the norm.

UK eCommerce statistics have predicted that by 2020, the value of goods purchased online and picked up in retail locations across the country will increase by 78%.

(Ovum’s The Future of E-commerce: The Road to 2026)

The UK is generally considered the world’s most mature click-and-collect market, so it spearheads this global trend. The majority of today’s retailers use pickup points in convenience stores, post offices, and lockers, along with the more established own-store click-and-collect model.

2018 B2B eCommerce statistics predicted that these companies would spend more on eCommerce technology than online retailers in 2019.

(Research Gate)

With increased internet penetration both on desktop and mobile devices, the future of eCommerce is getting brighter by the hour. And the numbers keep rising - by 2021, more than 2.14 billion people will be buying goods and services online. That’s quite an increase from 1.66 billion global digital buyers in 2016. It makes sense because, nowadays, you can make a purchase using any device.

M-Commerce Statistics

Mobile commerce statistics predict that, by 2021, 53.9% of all US retail eCommerce income will be generated through mobile commerce.


Mobile commerce refers to commercial transactions conducted online via cell phones. Today, most people browse the web on mobile devices instead of desktop computers. Your customers are likely to spend a lot of their waking hours on their phones. Most of the time they do so for no reason whatsoever other than to avoid the boredom trap. So, this is your chance to grab their attention and present your offer.

Mobile payments are becoming mainstream and will have passed the 50% milestone in most markets by 2026.

(Ovum’s The Future of E-commerce: The Road to 2026)

According to Ovum’s mobile eCommerce stats report, business owners ought to adjust their marketing strategies to this new reality. As payments in general evolve slowly, mobile devices will take the lead but won’t replace desktop outright. Service development and adoption will speed up and ultimately reduce the use of physical credit cards. What’s more, they will also radically diminish cash payments.

67% of consumers have downloaded a retailer app.


According to the 2018 Synchrony Retailer Mobile Apps eCommerce statistics, more than half of those who downloaded retailer app(s) did so in order to make use of an app-only coupon or discount. Naturally, this eCommerce strategy doesn’t immediately convert all users into repeat customers. Still, almost 50% actually used the app to make one or more purchases, adding up to a satisfactory result.

Where transaction value is concerned, mobile commerce grew from $50.92 billion in 2014 to $693.35 billion in 2019.

(Ovum’s The Future of E-commerce: The Road to 2026)

In its mobile eCommerce statistics report entitled “The Future of E-Commerce,” Ovum decided to define m-commerce as remote consumer-to-business (C2B) mobile payments. The “follow the money” motto works well for making predictions about the future. The mobile-first landscape is growing stronger with reliable, positive mobile purchase experiences.

To add some of the big money to their own revenue, businesses are advised to consider eCommerce optimization options, such as flow optimization to navigation, homepage, purchase, and, of course, mobile optimization.

22% of millennials prefer to shop on their mobile device.

(Research Gate)

According to “eCommerce Trends,” a 2018 paper investigating how many people shop online, millennials are growing attached to the idea of making spur-of-the-moment purchases via their mobile devices.

Eight out of 10 mobile users look for local businesses online.

(Research Gate)

Nearly a fifth of local searches lead to a sale within the next 24 hours. Retailers now have a slew of advanced tools for measuring their ROPO ratio - the in-store impact of digital efforts. They can figure out exactly which ads, listings, and site visits are responsible for driving store visits and purchases by analyzing the data gathered through social media, geolocation/mobile tracking, inventory management software, ERP, CRM, and POS systems.

Mobile eCommerce will make up more than half of all US retail eCommerce in 2021.


US eCommerce statistics predict that 2021 will finally be the year when mobile eCommerce crosses the halfway mark with a 53.9% share of total eCommerce retail. This number has been rising steadily for years now, climbing at a rate of about 5% year over year.

More than one billion consumers with mobile phones have used their devices for banking purposes.


Online shopping statistics from 2019 show that the highest penetration of m-banking is in developed markets. In the US, this number was expected to reach 111 million by 2016. Almost 70% of millennials in the United States used mobile banking in 2018.

Mobile banking is exploding, with new ideas from voice-first development to putting humans back into the digital experience. The open system of banking data, however, is not as safe as the closed one that was available before banking went online. For the sake of competition, these safety risks are a necessity, and more and more money is invested in cybersecurity accordingly.

eCommerce Marketing Statistics

Online shopping growth statistics predict that Turkey will be the leader in global retail eCommerce development in the years to come.


With 20.2% annual retail eCommerce growth, Turkey firmly holds the throne, followed by Argentina at 16.3%, Indonesia at 15.4%, and India at 13.1%. Interestingly, Indonesia and India were previous favorites, reflecting the digital prosperity of the Asia-Pacific region.

eCommerce retail sales accounted for 20.7% of total retail sales in China in 2019.


This outcome is not in accordance with past predictions based on online retail statistics, which said the country would reach 33.6%. However, China is still the largest eCommerce marketplace in the world, and is often regarded as the world’s “factory” because it produces cheap, low-quality goods.

This is all about to change in the near future, with some developments already evident. According to the Made in China 2025 plan, the country aims to move to producing higher-value products and services. It is, in essence, a blueprint to upgrade the manufacturing capabilities of Chinese industries.

Returned merchandise has cost US retailers $284 billion in potential sales.

(Ovum’s The Future of E-commerce: The Road to 2026)

This is according to eCommerce statistics collected by the US National Retail Federation. AR apps will also allow consumers to view products in their homes and purchase them on the spot from their mobile devices.

There are more than 660,000 machine-to-machine connections in the world right now.

(Ovum’s The Future of E-commerce: The Road to 2026)

Since M2M plays a huge role in the global retail industry, it will also undoubtedly further affect the development of eCommerce. The more connections there are in the world, the bigger the potential for automated online shopping.

50% of millennials prefer to shop in-store.

(Research Gate)

While brick-and-mortar experiences are much more popular with generation X-ers and boomers, at least half of millennials still enjoy walking into a store, according to online shopping vs in-store shopping statistics. Online merchants are doing their best to understand how they can make their shopping experience more life-like and personal. At the same time, brick-and-mortar stores are going out of their way to establish a strong online presence and offer online payment options along with effective eCommerce marketing.

Nordstrom, for example, is now solely an eCommerce business, and yet it recently opened a 3,000 square foot store that holds no merchandise. Instead, it focuses on try-ons, stylists, and tailoring. This fashion safe space is made more pleasant with fresh juice and manicures. People can also pick up or replace online purchases here.

More than 60% of millennials and generation Z-ers are likely to complete transactions on their mobile devices.


According to recent Visenze eCommerce demographics research, nearly 80% prefer to learn about new products on a phone throughout the day while going about their business. The future, in that sense, is probably almost entirely mobile-first, as new generations are likely to put more trust into eCommerce on this medium.

The US B2B eCommerce market could reach $1.1 trillion and account for 12.1% of all B2B sales by 2020, causing the market to be worth over $6 trillion worldwide.

(Research Gate)

How much is the eCommerce market worth? A lot! Consumers are spending more time, with increasing frequency, on an expanded range of diverse digital activities. It’s undisputed that internet accessibility, mobile technology, and digital innovations are redefining consumers’ every interaction. What’s more, they will continue to enable and disrupt many aspects of consumers’ lifestyles well into the future.

89% of buyers search online during a B2B purchase.

(Research Gate)

Of these 89%, as many as 74% search online in a B2B purchase process for more than

50% of their purchases. Walking around the block and memorizing the stores you run into, or simply asking your neighbors for advice on the best place to eat is no longer the top go-to solution. Based on consumer spending online statistics, checking for online product reviews, photos, and recommendations from all over the world is now all the rage. Global culture and free/cheap shipping make merch from anywhere more readily available than ever.

As many as 18% of local searches lead to a sale within 24 hours.

(Research Gate)

Shoppers are browsing the web for anything nowadays - to find a good place to eat, or simply to buy a new pair of headphones. Searching for the best reviews, the most comments, and the most memorable experiences is the easiest way to find what you want.

Amazon is behind 44% of all eCommerce sales.

(Research Gate)

The mind-boggling fact that 55% of Americans begin their product searches on Amazon can be damaging for the morale of pretty much any small business owner reading these online sales statistics. For example, eBay - once a giant in the field - is responsible for just 7% of sales. With its own shopping app and 40% of mobile reach in the United States, Amazon ranks way ahead of everyone else.

268 million consumers in Europe shop online, and 200 million European consumers buy from abroad electronically.


In an attempt to pursue its Digital Single Market Strategy, the European Commission is working towards more connected, safer online shopping options. To this effect, it passed the new, revised Payment Services Directive. Geoblocking is also limited, allowing customers to view previously inaccessible content. Finally, revised consumer protection options and revised value-added tax rules will apply from 2021. With these improvements, the effects on eCommerce growth statistics are already visible.

It’s estimated that European consumers spent a total of €198 billion online in 2017.


European integration began over 60 years ago. Today, the European Union consists of 28 countries with a total population of almost 500 million. With many European countries like France, the Netherlands, and Germany enjoying immense GDPs, online consumers are likely to spend a lot of money. They have also been using one currency since 2002, further facilitating the transaction process. In addition, there are a number of market clusters, where neighboring countries share similar languages, cultures, and technical standards.

An average of 57% of online shoppers make purchases from overseas retailers.


This data is based on eCommerce statistics worldwide published by one of the biggest platforms in the world: Shopify. A physical presence is no longer a requirement for taking your business globally. Online shoppers are getting more and more accustomed to making purchases from foreign sellers. In fact, during a six-month evaluation period, Shopify’s researchers found that North Americans are the only ones predominantly buying from domestic eCommerce merchants. During that period, shoppers from other continents made the majority of their purchases from a retailer located outside their country.


The 2018 Nielsen report on the state of connected commerce was based on a survey that polled over 30,000 online consumers in 64 countries. This pretty accurate view of contemporary eCommerce basics and global consumer habits comes from the opinions and data from countries in Europe, Latin America, Asia-Pacific, North America, the Middle East, and Africa.

Books and movies were the third-most popular category at 49%. IT and mobile came fourth at 47%, and event tickets amounted to 45%. eCommerce industry statistics confirm that online shopping is still one of the most popular internet activities on a global scale.

The online purchase of restaurant/meal kit delivery amounted to 33% in 2018, 2% higher than in 2017.


Packed groceries (30%), medicine and healthcare (27%), and fresh groceries (26%) were the other consumable online purchase categories buyers were the most enthusiastic about. Consumers have less and less time to prepare food and consumables themselves, and this is how eCommerce works - it satisfies a market need.

It seems people now people give up on the idea of making their own food often enough to outsource and seek help from restaurants. Quality time preparing food is now but a pipe dream for busy working individuals. eCommerce growth stats demonstrate that. Even packaged groceries are now eCommerce friendly, as are medicine/healthcare products and goods for babies, children, and pets. Even the frequency of buying booze online has increased by two points.

Consumers indicate that they are purchasing entertainment (61%) and services (56%) categories more often online than in-store.


Some products are easier to purchase online by default, as they are consumed on connected devices. eCommerce website marketing facilitates the process of searching and comparing products and service specifications, as well as their availability and prices.

Comparing online shopping vs. traditional shopping statistics, it’s easy to see why some products are better suited to online sales. For example, consumers can enjoy products from outside their home country, which would otherwise be either inaccessible or difficult to pursue. This includes books, music, gaming, and similar products. Event tickets are often bought online, especially for people traveling abroad to attend the events in question. After 20 years of eCommerce retailing, these products have a higher sales volume than more traditional consumer goods.

On average, 26% of global online shoppers purchased FMCG products in 2018.


According to Nielsen’s eCommerce stats, that’s a 2% increase compared to 2017 for fast-moving consumer goods. FMCG, or consumer packaged goods (CPG), are products businesses can sell quickly and at a low cost. Examples include packaged foods, over-the-counter drugs, beverages, and other consumables.

49% of consumers would rather shop online if they had a money-back guarantee for products that don’t match what they ordered.


One of the biggest challenges eCommerce websites face is trust. When you’re not satisfied with a brick-and-mortar service, it’s easier to return the faulty or otherwise misunderstood item. Online shopping stats show that, for most consumers, the idea of knowing for a fact they can easily return the undesired item to the seller and get their preferred one sent to them is of vital importance. Ideally, consumers wouldn’t have to pay any additional shipping costs and wouldn’t damage the goods they returned.

50% of shoppers report abandoning a transaction due to extra costs, such as shipping fees.

(Baymard Institute)

Hidden costs aren’t doing anyone any favors, as every eCommerce business owner should know. Customers feel betrayed and manipulated, and the integrity and reputation of a brand or website suffer a great deal. The eCommerce conversion rate is lower if consumers find anything unclear about the full cost of a purchase.

According to the Baymard online shopping demographics, as many as 28% of shoppers abandon their carts because the site requires them to create an account. Another 21% consider the checkout process too long or complicated, while 18% have difficulties calculating the total cost of the product.

A Shopify article indicates that almost 61% of surveyed shoppers didn’t complete a purchase because trust logos were missing.


SSL certificates are small data files that digitally bind a cryptographic key to an organization’s details. Online purchase statistics urge you not to forget to include some form of safety assurance, since consumers are likely to look for it. Typically, websites use these certificates to secure many aspects of eCommerce, such as credit card transactions, logins, and data transfer. Lately, securing web browsing has become the norm. There are different types of trust indication, the most frequent ones being Site Seal, TrustLogo, and Corner of Trust.

Online retail shops generated 14.34 billion visits in March 2020.


According to the latest eCommerce statistics, COVID-19 has had quite an impact on online shopping habits. There has been a noticeable increase from January this year, when the numbers reached “just” 12.81 billion. This can be attributed to global efforts to stay home. The pandemic has also affected buyers’ choice of products, so they’re now more likely to head online to buy everyday items like groceries or precious toilet paper.

About 31% of users in the United States ordered food from restaurants online in recent months because of the coronavirus.


This is a great chance to see exactly how much the global pandemic has affected the world. During lockdown, a significant percentage of online shoppers (27%) decided to buy hygiene products on the web, while another 26% opted for clothing items online. Interestingly, 29% of surveyees stated that they didn’t change their offline buying habits due to the outbreak.

52% of people who switched to online shopping for groceries said they wouldn’t switch back.


It would appear that COVID-19 has put even more wind in the sails of eCommerce, speeding up the already rapid development of the industry. Online shopper demographics show that more than half of buyers who tried buying online groceries wouldn’t go back to their old habits. The number is even greater (60%) for users who switched to buying something other than groceries online.

Frequently Asked Questions
What is eCommerce & E Marketing?

eCommerce refers to selling goods or services electronically, from clothes to groceries to ebooks via websites. E-marketing, on the other hand, is all about driving traffic to said goods and services, and drawing consumers’ attention to them. Usually, some consumers are more likely to enjoy a product than others, and this is where internet sales statistics can be useful. If a targeted audience sees your product and finds it appealing, you’ll get more conversions for less marketing money.

How do I get into eCommerce marketing?

The easy part is always the same. First, you register your business and pick a smart name. Then you get a business license, Employer Identification Number, and other necessary licenses and permits. Design a catchy, stylish logo, and on you go to the tricky part, which is driving top-of-funnel traffic to convert into sales and repeat customers.

To do this properly, you’ll need to do a lot of work on learning who your target audiences are, what they like about their product, and where you can find them. Demographics of online shopping show that millennials spend a lot of time on Instagram, while older people shop elsewhere. So choose your channels wisely and don’t forget to integrate multi-channel efforts. A sound business plan and in-depth marketing analytics are key.

What is the difference between eCommerce and digital marketing?

In short, digital marketing is about marketing the client’s goods or services to a specific, targeted customer, on a local or global scale. On one hand, eCommerce simply involves selling or buying goods and services. This could be you selling anything from a couch to concert tickets online. But finding the audience for said products using the demographics of online consumers and getting them to make repeated purchases or even tell their friends how amazing you are would be classified as digital marketing.

How many eCommerce businesses are there?

In today’s economic landscape, the eCommerce industry has blossomed to 24 million online stores. The monopoly held by Amazon, Alibaba, and Aliexpres is so overwhelming, though, that any small business that wants to sell goods on the internet is probably better off simply picking a pre-existing channel. Even eBay is only responsible for 7% of eCommerce sales.

And that’s all, folks. We hope you’ve enjoyed our extensive list of eCommerce statistics cherry-picked for relevance and contemporaneity. All sources included are reputable, recent, and linked in the description below. Our top experts provided short comments, elaborating on the relevant info for crystal clarity.


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Fitness Demographics Between 2010 and 2019, women’s gym attendance has risen by 32.2% and men’s by 23.2%. (IHRSA) Americans are increasingly getting conscious about their health and physical exercise. Unfortunately, due to the COVID-19 pandemic, 2020 remains an outlier year for fitness clubs and gyms. Luckily, most men (51%) and women (65%) have a goal of increasing their physical activity, so gyms can also expect some of them to return. Men pay $54 on average for their fitness and health club memberships, while women spend $50. (IHRSA) Men are generally more likely to pay a premium price for club memberships. Statistics on the fitness industry show that more than 65% of people that pay more than $200 per month are men. Women are more conscious about their spending as less than 50% pay more than $100 per month. Millennials make up the largest share of fitness and health club members in the US, at 35%. (IHRSA) Gen X and Baby Boomers are the next age groups that are frequent attendants of fitness and health clubs at 22% and 21%, respectively. Gen Z and the Silent Generation make up 16% and 6% of all gymgoers. However, fitness industry growth statistics show that the last two are among the most growing age groups attending health clubs. The 6 to 17 age group had the highest increase in memberships from 2010 to 2019 - 69.81%. (IHRSA) Health clubs have been attracting more younger adults and children. These generations are followed by 55 to 64-year olds at 42.48% and people older than 65 at 34.16%. Hispanic people contributed the most to gym and fitness club membership growth, with a 94.5% increase in signups. (IHRSA) The numbers of Black and Caucasian gym members have also increased by 24.7% and 25.6%, respectively. Fitness equipment industry statistics show that treadmills are the most popular exercise machine across all ethnic groups, followed closely by free weights. The largest demographic with health club memberships in the US are Caucasians at 66.3%. (IHRSA) Hispanic people follow them, with 12.78%, then Black people (12.3%). People of Asian/Pacific Islander ethnicity contribute 7.19%. Fitness Industry Analysis - Job Prospects In 2020, the median wage of a fitness instructor and trainer was $40,510 per year. (US Bureau of Labor Statistics) As reflected by gym industry statistics, this is a job where employers commonly accept people with practical experience rather than formal education. Most people in the industry start on a payroll of a small business. As you continue to work, you can specialize and get appropriate certification for the type of training you are holding. The most common fitness instructor certifications are for strength training, yoga, and kickboxing. The job market for fitness trainers in the US is expected to grow by 39% between 2020 and 2030. (US Bureau of Labor Statistics) Fitness industry growth is projected to create around 69,100 job openings for trainers and instructors yearly on average for the next ten years. A significant portion of those job positions is expected to result from part of the current workforce retiring and moving to other industries. Before the pandemic, in 2019, the fitness industry served more than 184.5 million members. (Statista) The industry almost doubled in the decade preceding 2020, as it grew from 119.5 million members in 2009. The number of fitness and health clubs in the US dropped to just over 32,000. (Statista) Before 2020, there were more than 41,000 fitness establishments in the US. Unfortunately, a significant number had to close down. On the plus side, as the country recuperates from the pandemic, the fitness industry growth rate shows an increasing demand from the public that can’t wait to return to their regular exercise regiments. Fitness Industry in Europe The European fitness and health club industry is a $36.5 billion market. (Statista) The European fitness industry includes everything from sports to gyms and even fitness apps. The sector had 63 million customers across the EU in 2019. The e-health segment of the industry is also on the rise, netting more than $537.8 million in the UK and around $509 million in Germany. Germany and the United Kingdom have the highest fitness revenue in Europe, with $6.3 billion each. (Statista) Fitness industry market research shows that Germany and the UK have significantly larger fitness markets than the other European countries. France has a $2.9 billion market while Italy and Spain sit at around $2.7 billion each. 28% of EU residents exercise more than five hours per week. (Eurostat) Unfortunately, 28% of EU residents don’t exercise at all. Another 17% exercise between three and five hours per week and 27% up to three hours. Over 90% of Romania, Denmark, and the Netherlands’ population participate in physical activity outside of work. On the downside, fitness industry stats show that Portugal and Croatia are on the opposite side of the spectrum, with only 45% and 36% of people taking the time to exercise, respectively.
By Dusan Vasic · December 08,2021
Not too long ago it would have been difficult to imagine sales reps who didn’t have face-to-face meetings with potential customers. But the world has changed. Everything about the way we travel, work, and spend looks different today.    The latest sales statistics highlight some of the market turmoil caused by the pandemic while showing the acceleration of digital transformation as well as promising growth trends and soaring sales figures in individual industries. The following stats will walk you through specific sectors and point out some of the more surprising and interesting sales facts. Salest Statistics Breaktown - Editor’s Choice: AI adoption by sales teams rose by 76% since 2018. An average of 18 calls is needed to connect with buyers. 60% of contacted buyers reject the offer four times before saying yes. 57% of people prefer buying from sales representatives who don’t hassle them. Handgun sales in October 2020 rose by 65% when compared to the same period in 2019.  Video game sales amounted to $4.93 billion in July 2021, marking a 5% year-over-year increase. Toilet paper sales and fun facts about spending in the US show that demand for this product rose by 845% in 2020. 60% percent of sales reps increased their number of virtual meetings since 2015. (Salesforce) Even before the pandemic, virtual sales were on the rise, with many sales representatives reporting that they touch base with prospective customers and existing clients via video chat rather than traveling to meetings and lunches. Perhaps unsurprisingly, 62% also said they spend more time on their computers, tablets, and smartphones than they did a few years ago. These sales trends tell us that virtual selling is here to stay.        AI adoption rose 76% since 2018, with 37% of sales teams now using it. (Salesforce) As is the case in many industries, the acceleration of the digital transformation process is evident in the sales sector. Artificial intelligence or AI is one of the technologies that’s being rapidly adopted, with 37% of sales teams implementing these advanced tools globally in 2020. That marks a 76% increase since 2018. According to recent sales statistics, 77% of sales leaders and 84% of sales ops professionals claim their digital transformation has become more rapid since 2019. The AI tools also help power CRM software, which is crucial for managing customer relationships.  The use of smart sales tools has gone up by 300% since 2017. (Membrain) The substantial increase in both the types and the use of sales technology tools is being fuelled by online purchasing. Sales stats from 2017 reveal that most organizations at the time used only two main tools: CRM software and online meeting tools. Two years later, leads list/database, social selling, account targeting, and skills training and recruiting were added to the list. With six tools in regular use, the sales sector started to see more opportunities for leveraging technology to better cater to customers.  91% of consumers would like to see interactive content in marketing emails. (Hubspot) A Litmus report dubbed 2021 State of Email reveals most respondents feel that only interactive content in marketing emails can get their attention. However, only 17% of marketers actually use such content when advertising their products or services. Depending on your target audience and relevant sales information and analytics, you can add interactivity into your emails by including an embedded video, animated GIFs, a form, faux video, or carousel. Think about creative SMS content, too, or employ mass text software to help you create one with catchy phrases.  An average of 18 calls is needed to connect with buyers. (Gartner) Reaching potential buyers isn’t always easy. Consumers are generally suspicious when it comes to calls from sales reps and tend to avoid them by hanging up or not answering the phone at all. Likewise, only 23.9% of sales emails are opened, and others usually end up in a bin. The sales numbers indicate that more investment is needed into technologies that help locate potential buyers and improve the quality and quantity of communication. 60% of all contacted buyers reject the offer four times before saying yes.  (Invesp) Follow-up calls can make all the difference. But almost half of the salespeople (48%) never make a single follow-up attempt. Statistics that expose this passive trend among sales reps also indicate that consumers tend to change their minds if called at least four times. An astounding 60 percent of contacted prospects agree to buy a product or service during the fifth call, according to sales follow-up statistics compiled by the US consulting company, Invesp.  57% of people prefer buying from sales representatives that do not hassle them. (Invesp) Even though follow-ups are essential for convincing customers to purchase your product, more than half of the respondents said they prefer buying from sales representatives who aren’t too pushy. Salespeople have a reputation for hassling potential consumers, and these figures show that they would improve their chances of making a sale if they change their approach.  70% of businesses agree that retaining customers is cheaper than acquiring new ones.  (Invesp) Prospecting statistics reveal that even though most newly established businesses have to focus on acquiring new customers, the long-run focus should be on retaining them. Namely, it costs five times as much to gain a new buyer than to keep an existing one. Unfortunately, despite the convincing figures in favor of focusing on retention, only 40% of companies and 30% of agencies cultivate the same approach to acquisition and retention.  The American auto industry was showing signs of recovery in the summer of 2021, with nearly 1.2 million cars sold in July. (Goodcarbadcar) Following a sharp decline that saw sales plummet from 17 million in 2019 to just a little over 14.5 million in 2020, the car industry started showing signs of recovery by mid 2021. But according to United States car sales statistics, the positive trend failed to extend into the spring, with only 589,743 automobiles sold in October. Those are the lowest monthly sales figures in years.  California accounts for the highest number of car sales in the US. (Statista) Research from 2019 shows that the state of California registered more than 14.8 million automobiles that year alone. The state is also the biggest market for electric vehicles, plug-in hybrids, and for used car sales. Statistics by state reveal that Texas had the second-highest number of automobile registrations, with just over 8.3 million cars registered. Texas is followed by Florida (7.8 million) and New York (4.4 million). Handgun sales in the US in 2020 rose by 65% compared to 2019. (Statista) The US gun industry is having a good pandemic, with Americans buying handguns in record numbers. Research shows that in October 2020, around one million handguns were sold, marking a 65% increase compared to the same period in 2019. Gun sales statistics also reveal a spike in handgun sales in June 2020, when 1.511.710 items were sold. The American trade book market recorded a 9.7% increase in revenue in July 2021. (Association of American Publishers) During the pandemic-induced global lockdowns, many people turned to books. Perhaps unsurprisingly, book sales generated $750.7 million in revenue in July 2021. Reading once again became a favorite pastime in many American households, who contributed to the 9.7% growth in this sector, compared to July of 2020.  According to book sales statistics, eBook revenues in July 2021 went down 16% compared to the same period last year. Meanwhile, Paperbacks went up by 30%, generating $274.3 million in revenue. Video game sales amounted to $4.93 billion in July 2021, marking a 5% year-over-year increase. (Statista) Video games had a huge 2020 with more people than ever buying and playing games during the pandemic. Sales soared to $177.8 billion - an increase of 23.1% from 2019. The future looks equally promising, with some forecasts suggesting that the global gaming market will be worth $268.8 billion by 2025. Video game sales statistics for the US market in 2021 show that the industry is maintaining its upward trajectory. 2020 has seen a significant decline in draft beer sales, while canned beer sales went up. (NBWA) The forced closures of bars and restaurants during the pandemic had a significant impact on alcohol sales. Draft beer’s share of total volume declined from 10% in 2019 to around 6% in 2020. Beer sales statistics also show that demand for canned beer rose from 60% in 2019 to 67% in 2020. At the same time, sales of beer in glass bottles remained relatively unchanged, accounting for 29% of the market share in 2019 and 28% in 2020. Toilet paper sales in the US spiked by 845% in 2020. (Business Insider) Toilet paper hoarding in 2020 resulted in a spike in sales of 845% in March 2020, compared to 2019, with a total of $1.45 billion sold in a single month. In March 2020, 73% of all grocery stores ran out of toilet paper. By May, that figure dropped to 48%. Toilet paper sales statistics in 2020 exposed a somewhat disturbing and equally commercial side of consumer behavior in times of crisis.  Girl Scout cookies sales amount to around $800 million during each cookie season. (Girl Scouts) Selling Girl Scout cookies has been a tradition in the US since 1912 and has become a lucrative business for many. Girl scouts sell about 200 million boxes of cookies each season and earn nearly $800 million in revenue. According to mouth-watering girl scout cookie sales statistics, the most popular variety is Thin Mints, followed by Samoas, Caramel deLites, and Tagalongs/Peanut Butter Patties.  Sales: the Bottom Line In the choppy waters and hazy horizons of the pandemic-hit world, steering your business in the right direction isn’t easy. There are many challenges facing sales teams and managers, especially when it comes to locking down customers and promoting products and services. On the other hand, some industries are doing better than ever. Business sales statistics show that demand for canned beer, video games, and guns has never been higher. But that doesn’t change the fact that the future is uncertain for everyone, and the new business world is yet to shape out.
By Danica Djokic · November 10,2021

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