Free Appointment Scheduling Software - Our Top Picks

Do you wish you could find a better way to manage your time? If so, you’ve come to the right place. We’ve compiled a list of free appointment scheduling software to help you organize your business and everyday tasks. Take a look below at our overview to learn more. Continue reading our methodology to learn how we chose our top picks. There is also a section where we go over each program in detail so you can compare our top picks.

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1. Acuity Scheduling

  • Unlimited appointments
  • Excellent user interface
  • Easy to change appointments on the fly

Acuity Scheduling is a cloud-based appointment scheduling application for managing business  appointments online. It is best suited for individuals or small businesses, especially those in the service industry.

read full review

Staff Logins & Calendars:

1 calendar in the free version

Appointments per Month:

Unlimited

Reminders:

None in the free version

Supported Platforms:

Windows, MacOS, iOS, Android

Customer Support Options:

Email, self-help guides

  • Unlimited appointments
  • Excellent user interface
  • Easy to change appointments on the fly

Acuity Scheduling is a cloud-based appointment scheduling application for managing business  appointments online. It is best suited for individuals or small businesses, especially those in the service industry. Read full review

VISIT WEBSITE
Staff Logins & Calendars:

1 calendar in the free version

Appointments per Month:

Unlimited

Reminders:

None in the free version

Supported Platforms:

Windows, MacOS, iOS, Android

Customer Support Options:

Email, self-help guides

  • Unlimited appointments
  • Excellent user interface
  • Easy to change appointments on the fly

2. Square Appointments

  • Free package for solopreneurs
  • Access to Square’s business management suite
  • Excellent mobile app

Square Appointments is a great example of appointment scheduling software that’s free for single users. It offers access to all of Square’s business management software, including invoicing, CRM, and payment processing, without any charge. The catch is that it’s only free for one user. Multi-user options cost money. This makes the software best suited for solopreneurs.

read full review

Staff Logins & Calendars:

1

Appointments per Month:

Unlimited

Reminders:

SMS & Email

Supported Platforms:

Windows, MacOS, iOS, Android

Customer Support Options:

Phone, email, self-help guides

  • Free package for solopreneurs
  • Access to Square’s business management suite
  • Excellent mobile app

Square Appointments is a great example of appointment scheduling software that’s free for single users. It offers access to all of Square’s business management software, including invoicing, CRM, and payment processing, without any charge. The catch is that it’s only free for one user. Multi-user options cost money. This makes the software best suited for solopreneurs. Read full review

VISIT WEBSITE
Staff Logins & Calendars:

1

Appointments per Month:

Unlimited

Reminders:

SMS & Email

Supported Platforms:

Windows, MacOS, iOS, Android

Customer Support Options:

Phone, email, self-help guides

  • Free package for solopreneurs
  • Access to Square’s business management suite
  • Excellent mobile app

3. Setmore

  • Great features for small businesses
  • Unique class-booking function
  • Fantastic customer support

Setmore is a cloud-based appointment booking program that features appointment-management and calendar tools. One of Setmore’s unique features is its ability to create classes that customers can attend by reserving a spot online. The software is well-suited for businesses that organize group activities such as fitness or language classes.

read full review

Staff Logins & Calendars:

4

Appointments per Month:

Unlimited

Reminders:

Email

Supported Platforms:

Windows, MacOS, iOS, Android

Customer Support Options:

Live chat, self-help guides

  • Great features for small businesses
  • Unique class-booking function
  • Fantastic customer support

Setmore is a cloud-based appointment booking program that features appointment-management and calendar tools. One of Setmore’s unique features is its ability to create classes that customers can attend by reserving a spot online. The software is well-suited for businesses that organize group activities such as fitness or language classes. Read full review

VISIT WEBSITE
Staff Logins & Calendars:

4

Appointments per Month:

Unlimited

Reminders:

Email

Supported Platforms:

Windows, MacOS, iOS, Android

Customer Support Options:

Live chat, self-help guides

  • Great features for small businesses
  • Unique class-booking function
  • Fantastic customer support

4. Appointy

  • Square Payments integration in the free plan
  • Zapier provide thousands of app integration options
  • Google bookings and automatic reminders

Appointy is a scheduler app that’s been around since 2009. It offers a lot of useful features in the basic free plan, such as Zapier support for third-party software integration, booking directly from Google Calendar, automatic reminders, and accepting payments through Square.

read full review

Staff Logins & Calendars:

1

Appointments per Month:

100

Reminders:

Email and SMS

Supported Platforms:

Windows, MacOS, iOS, Android

Customer Support Options:

Live chat, email, phone, help center

  • Square Payments integration in the free plan
  • Zapier provide thousands of app integration options
  • Google bookings and automatic reminders

Appointy is a scheduler app that’s been around since 2009. It offers a lot of useful features in the basic free plan, such as Zapier support for third-party software integration, booking directly from Google Calendar, automatic reminders, and accepting payments through Square. Read full review

VISIT WEBSITE
Staff Logins & Calendars:

1

Appointments per Month:

100

Reminders:

Email and SMS

Supported Platforms:

Windows, MacOS, iOS, Android

Customer Support Options:

Live chat, email, phone, help center

  • Square Payments integration in the free plan
  • Zapier provide thousands of app integration options
  • Google bookings and automatic reminders

5. 10to8

  • Excellent for small business
  • Live-chat feature
  • Software integrations

10to8 is an online booking application with a unique instant chat feature. It can be integrated with more than 500 of the most popular apps and programs out there, including Microsoft Office, Google Calendar, Zoom, Slack, Stripe, Paypal, and Xero. Not all of these integrations are available with the 10to8 free plan, but it still earns a place at the top of our free appointment scheduling software list because of its third-party software integration.

read full review

Staff Logins & Calendars:

2

Appointments per Month:

100

Reminders:

Email and SMS

Supported Platforms:

Windows, MacOS, iOS, Android

Customer Support Options:

Live chat, email

  • Excellent for small business
  • Live-chat feature
  • Software integrations

10to8 is an online booking application with a unique instant chat feature. It can be integrated with more than 500 of the most popular apps and programs out there, including Microsoft Office, Google Calendar, Zoom, Slack, Stripe, Paypal, and Xero. Not all of these integrations are available with the 10to8 free plan, but it still earns a place at the top of our free appointment scheduling software list because of its third-party software integration. Read full review

VISIT WEBSITE
Staff Logins & Calendars:

2

Appointments per Month:

100

Reminders:

Email and SMS

Supported Platforms:

Windows, MacOS, iOS, Android

Customer Support Options:

Live chat, email

  • Excellent for small business
  • Live-chat feature
  • Software integrations

6. Bookafy

  • Unlimited monthly appointments in the free plan
  • Automated customer review requests
  • Lots of app integration options

Bookafy scheduling software provides unlimited monthly appointments and appointment types across all plans. It also features automated review requests and it integrates with applications ranging from WordPress to Hubstaff to Google Calendar and more.

read full review

Staff Logins & Calendars:

1

Appointments per Month:

Unlimited

Reminders:

Email and SMS

Supported Platforms:

Windows, MacOS, Android

Customer Support Options:

Email, phone, help center

  • Unlimited monthly appointments in the free plan
  • Automated customer review requests
  • Lots of app integration options

Bookafy scheduling software provides unlimited monthly appointments and appointment types across all plans. It also features automated review requests and it integrates with applications ranging from WordPress to Hubstaff to Google Calendar and more. Read full review

VISIT WEBSITE
Staff Logins & Calendars:

1

Appointments per Month:

Unlimited

Reminders:

Email and SMS

Supported Platforms:

Windows, MacOS, Android

Customer Support Options:

Email, phone, help center

  • Unlimited monthly appointments in the free plan
  • Automated customer review requests
  • Lots of app integration options

7. SimplyBook

  • Unlimited staff and services in the free version
  • “Custom Features” option add flexibility
  • Phenomenal customer support

SimplyBook has a unique “Custom Features” option that lets you access advanced features ranging from payment processing tools and customer analytics to software integration, class and group bookings, membership rewards, and more. The kicker is that you get to pick one of these features with the free plan.

read full review

Staff Logins & Calendars:

1

Appointments per Month:

50

Reminders:

Email and SMS

Supported Platforms:

Windows, MacOS, iOS, Android

Customer Support Options:

Live chat, email, help center

  • Unlimited staff and services in the free version
  • “Custom Features” option add flexibility
  • Phenomenal customer support

SimplyBook has a unique “Custom Features” option that lets you access advanced features ranging from payment processing tools and customer analytics to software integration, class and group bookings, membership rewards, and more. The kicker is that you get to pick one of these features with the free plan. Read full review

VISIT WEBSITE
Staff Logins & Calendars:

1

Appointments per Month:

50

Reminders:

Email and SMS

Supported Platforms:

Windows, MacOS, iOS, Android

Customer Support Options:

Live chat, email, help center

  • Unlimited staff and services in the free version
  • “Custom Features” option add flexibility
  • Phenomenal customer support

8. Appointlet

  • Unlimited monthly bookings available in all plans
  • Google and Office 365 calendar integration in all plans
  • Automated notifications for booking, cancellations and rescheduling

Appointlet is a scheduling app for business owners who value unlimited monthly appointments and meeting types but don’t need a dedicated smartphone app. It offers plenty of competitive features in the free plan, but has only a web-based interface.

read full review

Staff Logins & Calendars:

1

Appointments per Month:

Unlimited

Reminders:

Email

Supported Platforms:

Windows, MacOS

Customer Support Options:

Email, live chat, FAQ

  • Unlimited monthly bookings available in all plans
  • Google and Office 365 calendar integration in all plans
  • Automated notifications for booking, cancellations and rescheduling

Appointlet is a scheduling app for business owners who value unlimited monthly appointments and meeting types but don’t need a dedicated smartphone app. It offers plenty of competitive features in the free plan, but has only a web-based interface. Read full review

VISIT WEBSITE
Staff Logins & Calendars:

1

Appointments per Month:

Unlimited

Reminders:

Email

Supported Platforms:

Windows, MacOS

Customer Support Options:

Email, live chat, FAQ

  • Unlimited monthly bookings available in all plans
  • Google and Office 365 calendar integration in all plans
  • Automated notifications for booking, cancellations and rescheduling

9. EngageBay

  • Unlimited bookings and services across all plans
  • Excellent CRM platform
  • Integration external calendars available across all plans

EngageBay is more than simply an appointment booking software. The fact that they offer a whole suite of CRM, outreach and marketing tools is both a blessing and a curse. While the variety of bonus features is second to none, the actual appointment booking features themselves could do with a few improvements in the future.

read full review

Staff Logins & Calendars:

1

Appointments per Month:

Unlimited

Reminders:

Email, SMS (through third party software)

Supported Platforms:

Windows, MacOS, iOS, Android

Customer Support Options:

Email, live chat, articles and blogs on the site

  • Unlimited bookings and services across all plans
  • Excellent CRM platform
  • Integration external calendars available across all plans

EngageBay is more than simply an appointment booking software. The fact that they offer a whole suite of CRM, outreach and marketing tools is both a blessing and a curse. While the variety of bonus features is second to none, the actual appointment booking features themselves could do with a few improvements in the future. Read full review

VISIT WEBSITE
Staff Logins & Calendars:

1

Appointments per Month:

Unlimited

Reminders:

Email, SMS (through third party software)

Supported Platforms:

Windows, MacOS, iOS, Android

Customer Support Options:

Email, live chat, articles and blogs on the site

  • Unlimited bookings and services across all plans
  • Excellent CRM platform
  • Integration external calendars available across all plans

Best of the Best Awards

Our Methodology

Scheduling software isn’t a one-size-fits-all commodity. Different packages have distinctive features that make them ideal for some users - while the same features are of no use to others. We’ve created an evaluation rubric based on the essential features that every worthwhile appointment scheduler must implement. That rubric served as a guide as we evaluated each product on our list.

To pick the best product for your unique needs, figure out which of the factors we evaluate are essential to you. Look for schedulers that implement them well. And don’t forget to take each product’s unique special capabilities into account.

Here are the factors we use as the basis of our evaluations.

Features

There are plenty of apps out there that help you with scheduling and organization. But free online appointment scheduling software is a little harder to find. Companies often offer a free trial version that provides very limited functions compared to subscription-based alternatives. Some plans offer unlimited appointments but limit the available features. Others make distinctions among their plans by allowing unlimited appointments for free users, but restricting other features to paying customers. The “Features” category is based on what you are getting for free and how it compares to the paid options that the company offers.

Ease of Use

Every good program should be well-optimized, quick, and easy to use. This is especially important for online appointment scheduling software, whose purpose is to make appointment scheduling simple and painless. This category includes everything about the software that’s relevant to the user experience - the ease-of-use of the scheduling app, the quality of the user interface, and how well all of the available options are explained to the user.

Platform and Compatibility

The world’s best appointment scheduler will be of little use to you if it works poorly on your operating system, or worse yet, doesn’t support your OS. Mobile solutions are slowly taking over from desktops. The best appointment scheduling software solutions support Windows, MacOS, and even different branches of Linux, as well as Android and iOS on mobile. This category includes which operating systems are supported by the scheduling management tool and which mobile platforms are supported, if any.

Calendar and Appointment Management

Organizing your appointments, remembering important dates, and planning events all start by taking a look at your calendar. Calendaring tools are an important aspect of any appointment software. When we evaluate tools according to this factor, we consider whether free calendar software is included in the app and how well-integrated the calendar is. We also consider how many appointments you and your clients can set up per month.

Online Booking

Online booking should be easy and intuitive for clients and employees alike. One of the basic capabilities customers look for is the option to schedule their own appointments. Some advanced solutions also offer payment options. We evaluate whether the scheduling application supports embedding, the online booking functions on websites and social networks, as well as what kinds of integrations it offers with payment providers such as PayPal.

Customer Relationship Management

Managing relationships with customers is one of the most demanding tasks of any client-based business. That’s why CRM capabilities are essential. The best free appointment scheduling software should have options such as chat and email, and every appointment booking program, whether free or not, should have appointment reminders as a standard feature. CRM factors include all the tools the scheduling software uses to make it easier for your customers to schedule appointments with you or your business. These options are reserved for paid plans in most business scheduling software.

Customer Support

Appointment scheduling software is generally pretty straightforward, as far as software goes. Nevertheless, you might run into bugs or issues, you might need clarification on how a certain feature works, or you might just want to find out more about the software solution before committing to it. This is where quality customer support comes in. We evaluate support options (phone, email, live chat, FAQ) as well as the overall quality of the customer support platform.

Top 5 Free Appointment Scheduling Software Providers

  • 1. Acuity Scheduling
  • 2. Square Appointments
  • 3. Setmore
  • 4. Appointy
  • 5. 10to8
  • 6. SimplyBook
  • 7. Bookafy
  • 8. Appointlet
  • 9. EngageBay

The Reviews

Key Features
  • Usability - Excellent
  • Online Booking - Good
  • Software Integration - None in free version
  • CRM - Fair in free version
  • Customer Support - Fair
Additional Features
  • Unlimited number of online booking slots and services across all plans
  • Excellent mobile app
  • Fantastic booking page customization options

Acuity Scheduling was conceived by Gavin Zuchlinski in 2006 to help his mother, Kim, with her massage-therapy business. Today it’s one of the better examples of appointment scheduling software with free downloads.

Features

Acuity has four plans, including a free version. You can access the free scheduling plan, which gives you one calendar and unlimited appointments, for as long as you like. But you have to pay for advanced features such as website embedding, calendar syncing, reminder emails and texts, reporting, and payments.

Ease of Use

Acuity has a well-organized user interface. It has a modern, clean, minimalist design that’s very customizable. Without any developer knowledge, you can change colors, lettering, and logos. If you’re savvy with CSS, customization can go even further.

Platform and Compatibility

This free online scheduling tool was originally designed for the Windows platform, but it works on Mac as well. Acuity also has an app for iOS and Android.

Calendar and Appointment Management

The free version of Acuity lets you access one online scheduling calendar. You can set up availability and schedule an unlimited number of appointments of various sorts, from live meetings to phone and video conferences. For a fee, It can be seamlessly integrated with popular apps such as Google Calendar.

Online Booking

Acuity has robust online booking functions. It lets you list an unlimited number of services with time slots and prices. Clients only need to log in, find a time slot and service, and make the booking. The free online calendar doesn’t support payments, however – for that you’d have to upgrade to a paid plan.

Customer Relationship Management

Most of Acuity’s CRM features are reserved for paid tiers. Acuity offers SMS and email reminders, payment options, reporting, and calendar integration, all for a fee. These paid options offer unlimited appointments and access to your clients’ booking history.

Customer Support

Acuity offers dedicated email support and a very robust self-help platform on the website. However, there is no phone support. The company justifies this by saying restricting support to email keeps costs down and support quality high.

Summary

Overall, Acuity is a pretty good free online calendar planner. Many of its best features are reserved for paying users, however. The free version offers a fantastic user interface with good online booking options and unlimited monthly appointments. For advanced features such as payment processing, appointment reminders, reporting, and app integration, you’ll have to move up to one of the paid plans.

Key Features
  • Usability: - Very good
  • Online booking: - Excellent
  • Software Integration: - Excellent
  • CRM: - Excellent
  • Customer Support: - Very Good
Additional Features
  • All premium features are completely free for one user
  • Ability to set up compulsory prepayments or cancellation fees
  • Free booking site or booking directly from Google and Instagram

Square Appointments is an appointment manager from Square, a financial services, merchant services aggregator, and mobile payment company in San Francisco. It was first devised by an independent company called BookFresh. The scheduling software was acquired by Square in 2014.

Features

Square Appointments has an interesting concept – everything in its offer is available for free, but only for one user. You get unlimited appointments, multiple booking options, multiple CRM features, and integration with all of Square’s other software, including a fantastic point-of-sale system. This makes it the best free scheduling software on our list for solopreneurs.

Ease of Use

Square’s software is well known for its intuitive, user-friendly nature, and Square Appointments is no different. The sleek, modern user interface makes navigation a breeze whether you are on a mobile device or using the web platform. It’s not as customizable as Acuity scheduling software, but it does the job with style and class.

Platform and Compatibility

Square Appointments started as an iOS app, so its mobile UX is superior. However, the app for Android is still under development, and certain features that work on iOS and the web-based platform are missing or not working properly. It’s a work in progress.

Calendar and Appointment Management

Square Appointments provides access to a free online scheduling platform through its cloud-based calendar software. It’s a very robust online calendar maker, allowing business owners to set up specific types of appointments and services. Additionally, policies can be enforced: Cancellation and no-show fees can be automated. The calendar also syncs with different devices and integrates with other popular calendar apps.

Online Booking

Square Appointments benefits from integration with Square’s payment processing services, so clients and customers can prepay for appointments with no fuss. In addition to integrating payment processing with your appointment booking calendar, Square also lets you integrate the booking software with other websites and social media platforms. Finally, if you don’t have a website, you can use Square’s free website, and online store options to host your web store and appointment platform.

Customer Relationship Management

Square’s calendar software is free for single users. This makes its extensive CRM features all the more impressive. There’s a detailed customer database that can hold contact information, payment details, purchase history, and any notes you may wish to make about your clients. You can also set up automated email and SMS reminders for both you and your customers.

Customer Support

Square Appointments is part of a large family of Square products. Customer support for all of them works the same way – there is an extensive support center with a chatbot helper and a large selection of support articles. Phone support for the free booking software is available from Monday to Friday.

Summary

Overall, Square Appointments is a fantastic program. If you’re a solo business owner, you really cannot do any better. If you need multiple calendars, however, or have more than one employee who needs appointment booking, it’s a less attractive option than some competitors on our list. It’s especially good for people already using other products from Square, not just the free appointment scheduling software.

Key Features
  • Usability: - Very good
  • Online booking: - Excellent
  • Software Integration: - Good
  • CRM: - Good
  • Customer Support: - Excellent
Additional Features
  • Group-class booking features
  • Integration with Square Payments across all plans
  • Automatic email notifiers and reminders

Setmore is a cloud-based calendar scheduler that has been around since 2011. Today the standalone group scheduling app covers the needs of tens of thousands of users across the globe.

Features

Setmore offers a lot in its free package: online booking options with up to four staff calendars, group and class booking functions, integration with Square Payments for payment processing, and email reminders. There are also website embedding features and social-media support.

Ease of Use

Whether appointment scheduling software is free or not, it needs to be easy to use for both the business and its customers. Setmore was designed from the ground up with a focus on usability and simplicity – even your technologically handicapped great-grandmother can find her way around the interface. A simple two-color system with a navigation pane, Setmore is a system that works well but lacks customization options that some competitors offer.

Platform and Compatibility

Setmore has a web-based implementation for Windows and MacOS as well as apps for Android and iOS. The mobile apps have the navigation panel on the bottom of the screen, while the web version has it on the left side. For both, accessing different sections is just a matter of clicking on the appropriate icon.

Calendar and Appointment Management

For a free appointment scheduler, Setmore offers some really great features. In addition to the standard calendar-booking options, businesses can also set up class bookings that have specified attendance limits. This is great for companies that require group-activity bookings. The premium plan syncs with Google Calendar.

Online Booking

Setmore’s online booking tool is very user-friendly. Customers can reach contact and service information from their online booking pages. Setmore also integrates with social networks, making it easy for clients to book appointments directly from Facebook and Instagram. The free version has payment processing options through Square Payments. The premium option allows for syncing with Stripe as well, giving your customers another payment processing option.

Customer Relationship Management

Setmore’s free appointment booking software offers email reminders for both staff and customers. Customers can also reschedule or cancel appointments by replying to these emails, and businesses can use the system to send notifications or thank customers for their business. You need to move up to the premium plan for SMS reminders. There is also a review system, where customers can leave their thoughts about your services directly from the booking page. These reviews can be shared easily on social networks.

Customer Support

Setmore has perhaps the best customer support platform of any free appointment scheduling app. It offers 24/7 support via live chat, a toll-free phone number, and email.

Summary

Setmore is a reliable online scheduling program that offers many options in a free package that’s hard to beat. It’s not quite as comprehensive as Square’s offer, but it’s free for up to four staff logins and calendars. For a schedule maker that is freeware, it’s a pretty good deal.

It also offers unique group booking options, making it our top pick for businesses looking to organize group activities. This is a great choice for fitness centers and language classes. The biggest disadvantage is that the free version provides only email-based reminders and no integration with other calendar apps such as Google Calendar. There is also very little in the way of customization for those who care about that in a free scheduling app. Considering how well-designed the software is, however, these are minor problems.

Key Features
  • Usability - Very good
  • Online booking - Very good
  • Software Integration - Excellent
  • CRM - Excellent
  • Customer Support - Excellent
Additional Features
  • Option to make bookings directly from Google Calendar
  • Zapier integration in the free package allows for hundreds of app integrations
  • Square Payments and Point of Sale available across all plans

Appointy started as an outsourcing company for software solutions. The schedule app bearing the same name has been around since 2009, and it has been tweaked and improved constantly ever since it was introduced.

Features

Appointy offers four plans: Free, Growth, Professional, and Enterprise. Free plan features include 100 monthly appointments, Google Calendar booking, website integration, Zapier and Square Payments support, and automatic reminders.  Advanced features such as unlimited appointments and services, as well as Stripe & Paypal payments, are available with the Growth Plan, while multiple staff logins start with the Professional plan.

Ease of Use

In order to be the best scheduling app, you have to deliver more than just useful features. Appointy’s light blue and white interface is very simple and easy to navigate whether you are using it on a computer or a mobile device.  All of the important booking information can be found on the left panel, where you can access your calendar, view reports, look up customers, and more. Notifications are in the top right corner. It’s a simple but effective interface.

Platform and Compatibility

No matter your platform of choice, Appointy has you covered. There are very good apps for Android and iOS, and the software works on Windows, Mac, and Linux systems as well.

Calendar and Appointment Management

Although the free version has its share of limits, it is one of the better scheduling apps when it comes to calendar management. You get one calendar with the free version, and multiple staff logins are available only through the Professional and Enterprise plans. However, people can book directly from their Google Calendars with the free version. The free plan also supports website integration and automatic reminders for both you and your customers, as well as five services that can be booked.

Online Booking

Google Calendar booking is very useful, and clients can schedule, cancel, and reschedule appointments easily with all plans. The free version of the appointment scheduling app allows for listing as many as five services and it supports payment processing through Square Payments, but customers cannot make  group appointments. The Growth plan adds that functionality in addition to payment-processing options through Stripe, Paypal, and Authorize.Net. It’s important to note that in order to set your account to compulsory prepayment, you must switch to one of the paid plans.

Customer Relationship Management 

Appointy has several great CRM features. You get free basic client activity reports (bookings, rescheduling, cancellations), and you can also request a review after a booking has been made through the client scheduling app. Premium plans allow you to send customized messages and get more detailed reports on your customers as well as sending them gift cards and bonus offers. Email notifications are free for all plans, but SMS notifications cost extra.

Customer Support

Customer support is available around the clock except for Sundays. You can reach customer service agents through email on the basic free plan, or live chat as well if you move to the Growth plan. Higher-priced tiers add personalized phone support, and all plans can make use of the extensive help center on Appointy’s website. The customer-support staff is quick to respond and helpful, though we do wish live chat were an option for all plans.

Summary

Appointy is a fantastic online scheduling app that offers some very nice features in the free version. Its excellent app integration through Zapier, easy booking through Google Calendar, and plentiful CRM options are commendable, but we do wish that more plans (including the free one) supported multiple staff logins. Some businesses may find the five services offered in the free version to be too little.

Key Features
  • Usability: - Excellent
  • Online booking: - Very good
  • Software Integration: - Excellent
  • CRM: - Very good
  • Customer Support: - Good
Additional Features
  • Two staff logins in the free version
  • Class-leading software integration
  • Personalized two-way client chat system

10to8 is published by a company of the same name that was founded in 2011 and headquartered in Milton, England. The software was launched in 2014 and has since become the online booking system of choice for many organizations around the world. Notable examples include Autodesk, Mercedes-Benz, and Yale University.

Features

10to8 has five pricing plans, starting with the free appointment scheduler for small business owners, appropriately named Small Business. The other plans are Basic, Grow, Bigger Business, and the custom-tailored Enterprise version. There is also a 31-day trial option for those who wish to try premium features before committing. The free edition supports two staff logins and 100 appointments per month. It is also limited to online-only customer support.

Ease of Use

10to8 provides a very simple shared online calendar with a navigation pane so you can see your calendar, customer directory, messaging tab, help, or settings. A dropdown menu lets you customize the calendar view. A search bar provides access to customer data and support articles. If you like, you can easily change the default blue-and-white color scheme. It’s a simple but effective system.
Platform and Compatibility
10to8’s appointment and work scheduling software is free to download from both Apple’s and Google’s app stores. The website is mobile optimized, so you can access it on your phone without downloading the app if you prefer.

Calendar and Appointment Management

10to8’s free plan supports up to four staff logins/calendars for coordinating meetings and appointments among staff members. It also allows users to view an activity log to check out schedule changes, cancellations, and payments. The system integrates seamlessly with Google Calendar, making it a rare free online booking system with Google support.

Online Booking

10to8’s customizable booking page can easily be embedded into your website or social media page. You can create multiple services, and service providers can be linked to some or all of them. There are integration options for WordPress and Weebly, as well as Paypal for payment processing options, so clients can pay in advance for their bookings. Paid plans also include health insurance compliance features, which are missing from most other scheduling programs.

Customer Relationship Management

A lot of the handiest CRM features in 10to8’s online scheduling software are free. The free program has an automated email and SMS notification system as well as online surveys that can be used to gather information about customer preferences or satisfaction. There is also an extensive customer database that contains appointment, transaction, and communication history. A two-way messaging system adds a personal touch, allowing real-time communication with customers through the booking platform.

Customer Support

10to8 provides an excellent scheduling app free of charge and a quality customer-support platform. 10to8 offers support via live chat, email, and a library of support articles, not to mention a detailed FAQ. The only thing missing is telephone support, which is reserved for paid plans.

Summary

10to8 is a great online booking system with fantastic software integration, a personalized two-way chat system, and any CRM and online booking option you could ask for from free software. Its main drawbacks compared to other event scheduling software that’s free are the 100-appointments-per-month limit and the online-only nature of its customer support platform.

Key Features
  • Usability - Excellent
  • Online booking - Good
  • Software Integration - Good
  • CRM - Very Good
  • Customer Support - Excellent
Additional Features
  • Custom Features functionality
  • Facebook and Instagram bookings
  • Excellent Admin app for both iOS and Android

SimplyBook is an online booking app from a company called Notando Iceland Ltd. While the parent company was formed nearly 20 years ago, SimplyBook’s current iteration goes back to 2011, when it was launched under its current name.

Features

SimplyBook has four plans, starting with the free option, all the way up to the premium plan, which has a 14-day free trial. The main difference between the free scheduling software version and the paid versions is in the number of bookings (50 per month in the free version) and the so-called Custom Features available (only one in the free version, three in the basic, eight in the standard, and unlimited in the premium plan). Custom Features are the bread and butter of SimplyBook, and include everything from Google Calendar integration to accepting deposits and payments. 

Ease of Use

SimplyBook has a fantastic user interface. You can easily customize the look of your booking page through several templates, while adding or removing various elements. All of the important notifications and messages from the job scheduling software are located on the top bar while settings, the calendar, live chat and pricing plan info can be found on the left side bar. It’s an effective solution that works well.

Platform and Compatibility

The software works well across many platforms, including PC, Mac, and Linux systems. There are also apps for Android and iOS devices. The company says the mobile apps are beta versions, but in our testing they worked very well and provided an excellent alternative to using a web browser.

Calendar and Appointment Management

This appointment app gets you no Google Calendar synchronization out of the box. You can pick that option as one of the Custom Features, however. Be aware that the free version supports just one Custom Feature.

Online Booking

In terms of online booking, a lot of the options depend on Custom Features. At the most basic level, you can set up accounts for up to 99 service providers and people can book an appointment through your site. Facebook and Instagram integrations are a custom feature, as are rebooking appointments, group and class bookings, and the option to receive payments and deposits. Basically, it’s all here, but you need to pick which features you need the most or pay for a plan with more Custom Features.

Customer Relationship Management 

Free appointment apps often lack in terms of customer relationship management. When it comes to SimplyBook, the free version allows you to ask clients a question through an intake form before booking. It also sends clients a feedback form they can fill in after booking an appointment. Email notifications for both you and clients are free, but SMS notifications cost extra. Advanced CRM features such as sending them gift cards and coupons, organizing memberships with benefits, and getting detailed info on your customers are all available through Custom Features.

Customer Support

Whether you’re using the web version or the mobile schedule app, SimplyBook has excellent customer service. You can reach them through live chat during business days or shoot them an email at any time, including on the weekends. There are also very helpful articles on many topics on their website.

Summary

SimplyBook is a terrific piece of software. It features a very good user interface, unlimited services even in the free version, and excellent customer support. The main issue is that most of its excellent features are gated behind Custom Features, which means that depending on your plan, you’ll be missing out on some or most of them, depending how much you’re willing to pay.

Key Features
  • Usability - Excellent
  • Online booking - Very good
  • Software Integration - Very good
  • CRM - Very good
  • Customer Support - Fair
Additional Features
  • Video conferencing
  • WordPress plugin and Iframe support
  • Custom colors and fonts to match company branding

The product of a small startup in Seattle, Washington, Bookafy’s cloud-based appointment scheduling software has grown to support thousands of companies around the world while retaining a simple interface and affordable pricing. 

Features

Bookafy comes with three plans: Free, Pro, and Pro+. The basic free plan includes unlimited appointments and appointment types, a WordPress plugin and Iframe support, automated review requests, website embedding, and more. Group booking, payments, calendar two-way synchronization, and separate user/staff booking pages are available with the Pro plan, while Zapier integration, dedicated phone support, video conferencing, and more advanced features are available with the Pro+ plan. The free plan is designed for one user (owner), while higher plans have to be purchased separately on a per-user basis, though at very competitive prices. 

Ease of Use

There are a lot of scheduling websites out there, and most feature the same general layout. Bookafy switches things up a bit by placing the expandable Agenda, Calendar, and Customers tabs in the top right corner, while general account information such as  customer reviews, payments, coupons, and billing information are placed on the left sidebar. 

Platform and Compatibility

In addition to browser-based appointment booking , Bookafy has a Bookafy Pro app for Android. We couldn’t find an iOS version.

Calendar and Appointment Management

Bookafy provides access to one calendar in the free version of the business scheduling app. Two-way synchronization with external apps such as Google Calendar and iCal is available only to paid customers on the Pro and Pro+ plans. You do get unlimited monthly appointments and appointment types even in the free version, however.

Online Booking

Booking functionality with Bookafy is pretty good in the free version and excellent in the paid Pro version. Without spending a dime, you can make use of the WordPress plugin and iframe integration to customize your booking page and embed it on another website. Separate staff and user booking pages, group/class booking, and Stripe/Authorize.net payments are available only in the Pro version of the appointment scheduling tool

Customer Relationship Management 

Bookafy offers automated review requests from your customers in the basic plan. Moving to the Pro plan, you can send custom text messages and reminders, and get email and SMS notifications for both you and your customers. The Pro+ plans adds video conferencing, more app integration options, and more detailed feedback on your customers and appointments. 

Customer Support

If there is one area for improvement when it comes to Bookafy, it’s customer support. A live chat option is sadly missing, and as a free or Pro customer you are relegated to using email or How To articles on the website. The customer support staff is very helpful but a little slow when responding to emails.

Summary

Is Bookafy the best appointment scheduling app on the market? Maybe not, but it is definitely an excellent option nonetheless. We mostly appreciate the ability to get unlimited numbers of monthly appointments in the free version – and an unlimited number of appointment types, too. Automated review requests give you an opportunity to easily get customer feedback, and it too is available across all plans. Our biggest peeve? Each new staff login has to be purchased separately, and customer support for the free version of the software is very limited in scope.

Key Features
  • Usability - Very good
  • Online booking - Excellent
  • Software Integration - Good
  • CRM - Very good
  • Customer Support - Fair
Additional Features
  • Automatic booking page translation into 8+ languages
  • Supports adding a company logo on the booking page and in emails
  • Personalized booking page URL

When it comes to free scheduling apps, you can’t do a lot better than Appointlet. Launched in 2012 by a small company based in Portland, Oregon, Appointlet offers some very useful features in its free plan that many other companies charge for. 

Features

In terms of plans, Appointlet keeps it simple. There are only two: the Free plan and the Premium plan. The former includes unlimited bookings, meeting types, and form fields while supporting full 2-way Google Calendar and Office365 integration, automatic booking notifications, reporting, and more. If you pay for the Premium plan, you will get Stripe integration for processing payments, Zapier support for thousands more app integrations, automated reminders when scheduling an appointment  and a lot more customization across the board.

Ease of Use

Appointlet has a pretty standard user interface. Important information about bookings, meeting types (which you can customize), form fields, and software integration can be found on the left panel. Your account settings and billing information are in the top right corner. A live chat button is available in the bottom right corner. The gray, light blue, and white color scheme makes everything look simple, clean, and professional, if a little boring perhaps.

Platform and Compatibility

One downside to Appointlet is that it has only a web-based interface. There are no appointment book apps available for smartphones. That being said, the website version runs well on a multitude of platforms and is well optimized for mobile devices.

Calendar and Appointment Management

Appointlet support for calendars and appointment management is the standard one-calendar-per-user arrangement. That said, there are unlimited monthly bookings and meeting types, plus full integration with Google Calendar and Office365. 

Online Booking

When it comes to online booking, in addition to the aforementioned unlimited slots, your booking page can easily and automatically be translated to a variety of languages, including French, German, Spanish, Italian and more. 

You can also integrate it into other websites and get automated booking notifications. Cancelling and rescheduling options are available in the scheduling software for free, but payment processing through Stripe is available only with the Premium plan.

Customer Relationship Management 

In terms of CRM, the free plan gets you basic reporting tools, personalized links to the booking page, and the ability to place your company’s logo on the booking page and in emails to clients. You also enjoy the benefit of automatic translation of your booking page into multiple languages, plus booking notifications for both you and your clients – automatically, whether it is bookings, rescheduling appointments, or cancellations. There are limits to what the  free appointment scheduling software can do, of course: customizable  booking confirmations, automated and customizable reminders, and integration through Zapier are available only in the Premium plan.

Customer Support

Customer support is available through email and live chat. You also get access to a knowledge base on the company website. The company does not offer 24/7 support, however, and email support can take a while, depending on the day of the week. Moving to the Premium plan gives you priority support for both the email and live chat options.

Summary

While Appointlet may not be the single best app for scheduling, it definitely does a lot of things right. The unlimited monthly appointments and meeting types, as well as the ability for your clients to easily cancel or reschedule while getting automated email notifications for all booking-related changes, are excellent features – and you get them free of charge. Automatic translation of your booking page into multiple languages is a very handy feature too. We just wish there were some app integrations available with the free version and that customer support were more responsive.

Key Features
  • Usability - Good
  • Online booking - Fair
  • Software Integration - Excellent
  • CRM - Excellent
  • Customer Support - Excellent
Additional Features
  • Live chat with clients
  • Gmail, Outlook and Office 365 integration
  • Various marketing tools

EngageBay is one of the newer appointment scheduling software tools on our list. Based in Mountain House, California, the company has been providing a suite of marketing and CRM solutions since 2016.

Features

The first thing to realize with EngageBay is that although the company’s appointment booking app has just barebone features, booking is just part of the picture. EngageBaby is not a traditional scheduling software solution, but rather a suite of marketing, sales, and CRM tools that just happens to include basic appointment booking features. The company has four plans: a very feature-rich free plan and three paid plans: Basic, Growth, and Pro. The free plan offers basic Stripe payments as well as external calendar integrations for the appointment calendar app, unlimited monthly appointments, email notifications, and more – but you have to pay for features relating to customer analytics.

Ease of Use

EngageBay is a lot more than just appointment scheduling. This means that the user interface is not the simplest and most user-friendly, especially if you’re just looking to book some appointments. The top bar has a dropdown menu that lets you select Marketing, Sales, Services, or Live Chat.

In order to access the appointment booking features on this cloud-based scheduling platform, you start by selecting Sales, then click on the three dots next to the Calendar. From here you can set your preferences, open new slots, and see upcoming events.  It’s not the clearest or most straightforward system, but bear in mind that appointment scheduling is just a part of the story.

Platform and Compatibility

EngageBay runs well on a variety of platforms. Its web-based interface is pretty snappy and there are dedicated apps for Android and iOS users.  

Calendar and Appointment Management

In terms of calendar management, you get one calendar per user, much as you do with competing products. Even the free version has complete Google Calendar and Office365 integration, however, and there is no limit on monthly bookings.

Online Booking

As mentioned, the booking appointment app gets you not only unlimited monthly bookings, but also service types you want to advertise for. 

Unfortunately, the online booking system doesn’t currently support rescheduling and cancellations. In terms of payment processing, Stripe integration is available in the free plan if you select the option to test out one free premium integration. Those integrations include a variety of external apps, including Zapier, so you can choose what to incorporate or move to a paid tier to get more options.

Customer Relationship Management 

Free online appointment scheduling software often offers very limited options when it comes to CRM. Not so with EngageBay. This product comprises a whole suite of email marketing and sales-related features in addition to appointment booking. In terms of appointments only, you can ask for customer feedback and send clients your own feedback – manually in the free plan or automatically with a paid plan.

Email notifications are free and SMS notifications cost $2 per 1,000 messages. They’re handled through external app integration with Twilio, Plivo, and Just Call. As with many appointment software programs, there are also various customer analytics options, and the company is planning a social media interaction package in the future. Both of those are perks for paying customers only. Free customers do have access to EngageBay’s unique customer live chat feature, however. You can not only set up real time chats with customers but also keep track of your chat history.

Customer Support

Customer support is uniformly excellent. The very helpful team is quick to respond through email or live chat to both paid and free users. Sign up for the Growth or Pro plan and you’ll get access to phone support, a dedicated account manager, and onboarding support.

Summary

If you are only after free online appointment scheduling there are perhaps better and more intuitive options available. However, EngageBay offers a lot more than just appointment scheduling. If you consider that external calendar and payment processing support, as well as unlimited monthly bookings and services, are available in the free plan, EngageBay is hard to beat in terms of value.

Customer service is also top-notch whether you are a paying or free customer. That being said, we do hope that the appointment scheduling functionality gets beefed up in future releases.

FAQ

What is the best free online appointment scheduling software?

Shedul is the best completely free software on our list. If you’re a solo entrepreneur, Square Appointments offers the most features. Another great option for small businesses is Setmore.

What is a scheduling tool?

It is a tool that consists of component names, definitions, structural relationships, and formatting that help schedule appointments or employees’ time-tables. Appointment scheduling tools allow clients to book, reschedule, and cancel appointments through a web interface, while employee scheduling tools help organize your staff.

What is software scheduling?

Software scheduling is simply using a software platform to help organize your appointments so you can focus on other aspects of running your business. You can check out our list to find the best free appointment booking app for your needs. Some are best-suited for solopreneurs, others for small or medium-size businesses. But they are all incredibly helpful.

Why is appointment scheduling important?

It helps you organize your business effectively and avoid double bookings, cancellations, and bad feedback from unsatisfied customers. A well-organized appointment schedule not only helps you run your business more effectively, but it also makes your business look more professional. A good one can become the hub around which you organize your whole business life.

How do you schedule an appointment effectively?

Customers have multiple booking method options and timeslots. They also have the option of receiving appointment reminders and cancellation options. In order to help automate these tasks, you can use free appointment scheduling software such as 10to8.

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