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The Best Free CRM – SBG’s Top Picks

Written By Danica Jovic

Updated: February 6, 2024

Are you looking to download a CRM software solution? Paid solutions offer better features but come with increased costs that many small businesses cannot afford. Those extra features are often not needed in the first stage of your business expansion, anyway. Instead of paying a lot of money for advanced CRM features that you won’t need at first, look for affordable CRM systems that can help you track your contacts, leads, and customers without breaking the bank or requiring you to pay for expensive support contracts.

In this article, we take a closer look at some of the best free CRM systems available today and discuss why they might be worth your attention.

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Best Free Version

1. HubSpot CRM

Contact and Lead Management

excellent

Analytics and Reporting

excellent

Ease of Use

excellent

Software Integrations

excellent

Mobile Support

excellent

  • ⦿Excellent freemium model
  • ⦿Easy to use and intuitive interface
  • ⦿Great lead management features

HubSpot has been offering excellent CRM software for small business owners and startups since 2006. As one of the most innovative companies in the fields of marketing automation and social media advertising, it’s a favorite tool for over 95,000 users in 120 countries around the world. The company operates on a freemium model, with a limited set of free features bolstered by complementary paid add ons and tools.

Read Review

2. Freshales

Ease of Use:

excellent

Contact Management:

excellent

Third-party Integrations:

good

Analytics and Reports:

fair

Support:

good

  • ⦿Easy to use
  • ⦿Numerous integration options
  • ⦿Email, phone, and live chat communication with website visitors

Freshsales is a CRM suite launched by Freshworks in 2016. The company offers a free CRM program with communication and sales management tools. You can add as many contacts as you want, but since there is no workflow in the free version, it can be difficult to manage many clients. As for the sales tools, Freshsales free version has a built-in chat tool, phone, and email.

Read Review

3. Bitrix24

Ease of Use:

excellent

Contact Management:

good

Third-party Integrations:

excellent

Analytics and Reports:

fair

Support:

good

  • ⦿Unlimited number of clients and deals
  • ⦿Free mobile app
  • ⦿Team collaboration tools

Bitrix24’ free CRM comes with basic contact and sales management features, team management and collaboration tools, and a free website builder. The free version enables you to create and manage unlimited clients and deals, but the number of leads is limited. Bitrix24 is boosted with an excellent choice for app integrations, including Stripe, PayPal, Zoom, MailChimp, and more.

Read Review

Best Overall

4. Zoho CRM

Contact and Lead Management

good

Analytics and Reporting

excellent

Ease of Use

excellent

Software Integrations

excellent

Mobile Support

excellent

  • ⦿Affordable and easy to use
  • ⦿Detailed analytics
  • ⦿Real time notifications

Zoho CRM offers a cloud-based business toolkit that includes online marketing, productivity, and sales tools all wrapped up in a handy package. It helps businesses of all sizes keep track of their contacts and sales, market their brands, organize their teams, and more.

Read Review

5. Agile CRM

Ease of Use:

good

Contact Management:

excellent

Third-party Integrations:

fair

Analytics and Reports:

excellent

Support:

good

  • ⦿Up to 1,000 contacts and deals
  • ⦿Easy to use dashboard
  • ⦿Detailed analytics

Launched in 2013, Agile CRM is one of the best free CRM software providers we’ve tested. The software integrates all of the important marketing, sales, and communication tools. It supports up to ten users and grants the ability to create up to 1.000 free contacts and campaigns. The free version also includes tools for analytics and free reports, something that many other software products do not provide without charging a pretty penny. Unfortunately, Agile CRM allows only one third-party integration, and it lacks a mobile app in the free version.

Read Review

6. EngageBay

Contact/Lead Management

excellent

Listing Management

poor

Email System

excellent

Compatibility

good

Mobile App

excellent

  • ⦿Fantastic value for money
  • ⦿Great CRM automation tools
  • ⦿Excellent analytics

EngageBay is the perfect all-around sales tool to help you manage your daily tasks, from social media promotions and handling clients to managing and improving the performance of your team. Despite being one of the cheapest solutions on offer, EngageBay still provides excellent quality in its CRM solutions, making sure you have all your important data and client management tools easily accessible. Its excellent app will allow you to continue working on the go, making it one of the best options for real estate professionals.

Read Review

How To Choose a CRM With the Free Software Features You Need

 How To Choose a CRM With the Free Software Features You Need

The process of picking CRM software is not easy because there are tons of similar-looking choices out there. Even if you are on the hunt for a free app, the search doesn’t become much easier. A lot of businesses have different requirements for  CRM software even though they share the same business objectives. Some companies have even done well with in-house solutions, but most will need a good external CRM or ERP product.

The CRM software you choose must have all the essential features and functionalities your business needs to progress and achieve its goals. First, list all the functions and requirements that your free CRMs software should have. This way, it will be easier for you to choose an appropriate CRM software solution that can meet your needs.

Secondly, make sure that a free version can accommodate the number of clients you have or expect to have in the future. Some software products offer thousands of contacts, but others are limited to a few hundred.

Thirdly, you must decide if a simple contact management system is enough for you or you need additional functions, like customizable performance analytics and communication tools. If you are looking for a CRM that can integrate with other apps, you should check if the version has this capacity. You will easily find a free CRM for Gmail, but if you want additional plugins, like bookkeeping software, payment methods, or eCommerce platforms, you’ll need to do a deeper search.

Our Methodology

To help you find the best free CRM for small business purposes, we created a list of things to check for each product. This way of doing things ensures that only proven CRM vendors are listed in our article. Here are the criteria we used to evaluate the CRMs on our list.

Ease of Use

When looking for CRM software, look for web-based software options. Every customer relationship management software should enable easy sharing and communication across the organization, streamlining the working processes significantly. Web-based CRMs allow your entire team to access the same information, no matter where their work is being done. All products on our CRM software list are apps that you can access through your web browser from any device you want.

Contact Management

The most fundamental function of CRM software is that it enables you to manage your contacts. In order for a CRM system to manage your contacts successfully, it needs to be able to store and easily access contact details such as phone numbers, email addresses, and, ideally, social media information.

Some CRM packages will enable you to manage your contacts more successfully by providing additional tools designed for specific business functions. For example, suppose you are a company that offers online chat facilities on your website. You should find free customer management software that enables you to manage chat sessions and track customers’ online status.

You should also think about whether a CRM system has a number of standard contact management tools that can be customized to meet your business needs. For example, if you need to send bulk emails, it would be useful if the package enabled you to import a list of contacts from a .csv file.

These features will help you to manage your contacts better and provide a more competent service, which should, in turn, lead to improved business efficiency.

Reporting and Tracking

A customer relationship management software solution provides essential tools for tracking and understanding your company’s activities and performance. With a top CRM (even a free one), you can easily see how many leads turned into sales, which customers are most profitable, and just how loyal your customers are. This information allows you to make smart business decisions moving forward.

A good CRM software solution should have easy-to-use features that let you analyze this data in a way that’s convenient for you, allowing you to create graphs or other visual aids. Some CRM solutions even assist you in making better business decisions by offering predictive analytics that let you proactively identify sales trends. Unfortunately, these features are generally available only with paid software versions.

Integrations

Even the best free CRM in the world isn’t going to help you out much if it can’t communicate with other programs that your company uses on a daily basis. While this won’t always be the case, good CRM software products should seamlessly integrate with apps such as Xero, Quickbooks, Shopify, Google Suite, and MS Office.

Mobile App

While there are some free CRM software providers that only operate via the website, many of the top products can also be accessed through mobile devices and tablets. This flexibility allows you to access your data and programs from anywhere, which can make your job as a business owner much easier.

Best Free CRM Software in 2022: Top 5

  1. HubSpot CRM
  2. Freshsales
  3. Bitrix24
  4. Zoho CRM
  5. Agile CRM
Best Free CRM Software in 2022: Top 5

Reviews

HubSpot CRM

Contact and Lead Management

excellent

Analytics and Reporting

excellent

Ease of Use

excellent

Software Integrations

excellent

Mobile Support

excellent

  • ⦿VoIP calls directly from the CRM’s platform
  • ⦿Landing page builder
  • ⦿Integrations with over 300 apps

HubSpot is a veteran in marketing technology solutions, web analytics, and customer service. The company has been offering content management, lead generation, search engine optimization, analytics, and customer relationship management systems for over a decade. It also has a solid free CRM toolkit that’s complemented by excellent paid addons.

Main Features

HubSpot offers some of the best CRM software for small business owners absolutely free of charge. To start with, there is a solid contact management tool that allows you to manage up to one million contacts with ease and includes unlimited user logins. Contacts can be sorted through a myriad of different filters and imported from .csv, .xlsx, and .xls files or through one of the many app integrations, which includes Google Mail and Microsoft Outlook.

You can easily track sent emails through the Activity feed or manage all of your Facebook, Instagram, LinkedIn, or Google ad campaigns through the Marketing tab. From here you can also create customizable emails and landing pages.

Widely regarded as the best sales CRM for small business owners, HubSpot allows you to track how prospects are being turned into customers through the Deals tab in the Sales section of your interface. It also offers highly useful ticketing tools that eliminate any hassle when handling customer complaints and questions.

In addition, HubSpot’s CRM service offers communication tools, including FB messenger integrations, automated email responders, and customized chat experiences for customers. But bear in mind that most of the advanced features are only available with paid plans.

Speaking of paid plans, HubSpot mostly charges for advanced automation tools such as sales forecasts, SEO, and other high-level analytics, automated email campaigns and lead scoring, and a service hub with more detailed metrics for measuring customer feedback.

User Experience

When it comes to the user experience, HubSpot offers a top CRM for small business owners. Registration is a breeze, and new users are given optional tutorials for almost every feature of the software. Mobile apps for iOS and Android systems are also remarkable, offering almost every bit of functionality as the web interface.

You can contact HubSpot staff by phone, email, or live chat, but response times aren’t particularly impressive, and unless you’re filing a complaint or inquiring about the price, you’re better off consulting one of the many well-written or interactive tutorials on the site.

Pricing

In addition to offering arguably the best CRM for a small business that’s attainable for free, HubSpot has three premium plans that build on this solid foundation. The free plan includes many helpful CRM tools, such as contact management, contact website activity, app marketplace integrations, reporting dashboard, and other. You can integrate these free tools with your Gmail, G Suite, or Outlook account and add up to 1,000,000 contacts to your account.

The Starter plan costs $45 per month if you commit to annual payments. It allows you to get more detailed sales reports, use HubSpot’s VoIP calling functions directly from your web interface, and utilize the live chat functionality and basic automation tools. HubSpot allows users with the Starter plan to remove HubSpot branding from all their documents, live chat and one-on-one email interactions.

The $450 per month Professional plan unlocks a variety of team management and email automation options, sales analytics, personalized outreach, and the option to use eSignatures for quotes.  Besides that, this plan also includes custom reporting, forecasting tools, and 1:1 video messaging.

The Enterprise plan costs $1,200 per month and offers even more advanced team management, revenue tracking, and predictive lead scoring tools. To get the best small business CRM software features at the most reasonable price, you can also sign up for one of the company’s bundles. The Growth Suite bundle costs $50/month and includes all the marketing, customer service, and sales software you need.

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Freshales

Ease of Use:

excellent

Contact Management:

excellent

Third-party Integrations:

good

Analytics and Reports:

fair

Support:

good

  • ⦿Native integration with Freshworks apps
  • ⦿Free website monitoring tool
  • ⦿iOS and Android apps available

Overview

The next one on our list of free CRM tools is Freshsales. Launched in 2016, Freshsales is a cloud-based CRM software product designed for small and mid-sized businesses. Freshsales is created by Freshworks, an India-based software company that creates different SaaS products – from CRM software and recruitment apps to customer support software. Freshsales CRM software is available in several versions, including one that you can use for free for a lifetime. However, the free software is not feature-rich compared to paid versions.

Ease of Use

Freshsales is designed for small businesses, startups, and mid-sized companies. It can be a valuable CRM tool for different industries, including sales, eCommerce, real estate, finance, education, healthcare, retail, and more.

Like other free sales CRM products, Freshsales is a lightweight app that works on various platforms and operating systems. There’s also a mobile application for iOS and Android phones that you can quickly download to help manage your business operations while on the go. Just like the desktop version, the mobile app has a modern yet straightforward interface. You can access the main dashboard with a few simple clicks and instantly get essential information about your clients

Features

Depending on the version of the software you use, you can check up on your next meetings, track sales performances, get performance metrics, and so on. Unfortunately, the free CRM tool is not feature-rich as the paid versions of Freshsales. The features you get are limited to contact management and customer communication tools.

You will be able to add contacts and accounts to your CRM system. You can track information about your leads, prospects, and customers. There’s also an option to import contacts from .csv and .xlsx files.

When it comes to sales management, the free version of the app grants access to chat software that allows you to communicate with your customers in real-time.

Third-party Integrations

One of the best things about Freshsales is its seamless integration into the Freshworks business ecosystem. Freshsales allows you to connect the CRM app with other native Freshworks apps, including Freshdesk, Freshmarketer, Freshconnect, and more. Additionally, you can connect your CRM with accounting software products, like Xero or Quickbooks.

Freshsales’ simple free CRM tools also let you link your account with your Gmail, Zoho Mail, and Microsoft Office 365 accounts.

Analytics and Reports

Unfortunately, the free version of the software doesn’t offer any free analytical tools and reports. Custom reports are available with the paid version of the software.

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Bitrix24

Ease of Use:

excellent

Contact Management:

good

Third-party Integrations:

excellent

Analytics and Reports:

fair

Support:

good

  • ⦿Important client alerts
  • ⦿Free team communication tools
  • ⦿Integration with different payment methods

Trusted by over 10,000 business entities, Bitrix24 is an all-in-one software solution for managing various business operations. It includes a powerful CRM app and has tools to support other aspects of your business. From task management and team collaboration tools to built-in HR software and tools that can help you create and manage your website, Bitrix24 covers everything. As for the free CRM system, Bitrix24 is on top of our list for offering excellent CRM capabilities.

Ease of Use

When you first enter Bitrix24, you will be pleasantly surprised with its social-media-like interface. The UI simplifies communication with prospects, leads, and customers. It’s modern, with vivid colors and icons, enabling you to search for the tools you need faster.

Once you create your Bitrix24 account, the introductory video will appear on your screen. This way, you can see how the software works and learn to use the different tools available. Moreover, there are lots of video tutorials and guides to help you learn the basics about lead generation, best sales practices, and so on.

Features

The free CRM app allows you to add as many contacts and deals as you want. This is especially good for companies with many clients, enabling simplified contact management, project creation, and team communication. Unfortunately, Bitrix24’s free version is limited when it comes to lead management. If you want to have an option to add unlimited leads, you’ll need to get a paid version of the software.

As for the rest of the free tools, Bitrix24 enables direct communication with your clients through its dashboard. You can use live chat, link your phone, email address, or Facebook/Instagram account. You can also receive and manage all clients’ calls directly from the Bitrix24 platform.

Another great feature is free reminders. Bitrix24 sends regular alerts to remind you of important client meetings and calls.

Third-party Integrations

Bitrix24 is one of the best free CRM software products when it comes to app integrations. From different payment methods, like Stripe and PayPal, to MailChimp, Asterix, and QuickBooks, the Bitrix24 ecosystem is compatible with many valuable business tools.

Analytics and Reports

If you are looking for an analytical CRM product, Bitrix24 is not the best option. The free version of the software is not equipped with any analytics or reporting tools.

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Zoho CRM

Contact and Lead Management

good

Analytics and Reporting

excellent

Ease of Use

excellent

Software Integrations

excellent

Mobile Support

excellent

  • ⦿AI voice assistant
  • ⦿Excellent mobile app
  • ⦿Multichannel contact and sales lead management

Zoho is an Indian software development company focused on web-based business tools, as well as marketing and IT management software. It was originally set up in 1996 under the name AdventNet. Its most advanced software package, Zoho CRM, was released in 2005, and the company was renamed Zoho Corporation in 2009. Today, it has offices in 12 cities around the world, serving over 50 million customers.

Main Features

You’ll find Zoho on pretty much any top 10 CRM list thanks to its many features for contact and lead management, sales automation, advanced AI-driven analytics, and multi-channel customer interactions.

For starters, you can easily import your contacts from a variety of sources including social media accounts and use advanced filters to sort through them. The software also provides fantastic reporting tools for accounts, contacts, deals, leads, and sales, as well as advanced email autoresponders.

AI-driven email and sales analytics with lead conversion and deal closure predictions help boost sales. Zoho also offers real-time sales notifications, process and inventory management, automated social media lead generation, workflow conversion, KPIs, and more.

CRM reviews for small businesses often highlight the importance of software integrations. This is another area where Zoho CRM doesn’t disappoint. Integrations are available with almost every important messaging, productivity, or finance-related tool, including everything from Google’s G Suite and Microsoft’s Office 365 to Xero and WhatsApp Messenger.

User Experience

Zoho has a classic look that some may call a bit dated. Nevertheless, getting around the web interface is a breeze, and there are excellent tutorials for new users. Mobile apps for both Android and iOS are highly rated and easy to use. As with any of the best CRM software for small business purposes, Zoho CRM allows you to customize everything from your dashboard to the email templates.

Replies to emails can take a little longer, but you can reach Zoho’s customer support team through a dedicated phone line or even get in touch via social media networks such as Facebook and Twitter. Alternatively, there are excellent guides and tutorials available on the website.

Pricing

Zoho offers basic contact management with social media integrations, a call log, and workflow rules (alerts, tasks, and field updates) for free. There are also four paid plans. The Standard plan costs $12/user/month and offers some of the best CRM tools for small business owners in this price range, including sales forecasting, customizable dashboards, and mass email.

The other three plans are Professional for $20/user/month, Enterprise for $35/user/month, and Ultimate for $45/user/month. These include features such as Google AdWords integrations, inventory management and workflow automation tools, advanced AI-driven analytics, more customization, and a larger number of email notifications per day (free version is capped at 150 emails per day, while the Ultimate version supports up to 50,000).

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Agile CRM

Ease of Use:

good

Contact Management:

excellent

Third-party Integrations:

fair

Analytics and Reports:

excellent

Support:

good

  • ⦿Email tracking
  • ⦿Appointment scheduling
  • ⦿One free campaign workflow

Overview

Agile CRM has been in operation since 2013. This customer manager software is already used by 20,000 clients, who praise its capabilities. Although Agile CRM is a free CRM software for small business owners, it comes with a wide range of sales, marketing, and communication tools. The free version is great for small teams that want to streamline communication and increase sales.

Ease of Use

Based on client reviews, Agile CRM is a very easy to use CRM solution. The software scores 4.8 on TrustPilot, and many users praise the app’s functionality, like the automation of email campaigns. Many users are delighted with the company’s customer support, claiming that they are very helpful and ready to solve any problems quickly.

As far as the user interface goes, Agile does pretty well here, too. The dashboard is well organized, with the most important tools placed on the left side of the screen. There you will find all of the sales and marketing tools you’ll need. You can also import or create contacts very quickly.

One downside is the lack of native apps for mobile phones, but the web version of the software is well-optimized for smaller screens, so that shouldn’t be a problem for most people.

Features

Agile CRM is a free, open-source CRM as long as the number of users doesn’t exceed ten. This is certainly more than the three found in the free version of Zoho CRM, but not enough for medium or large-sized companies. This version allows you to create up to 1,000 contacts and campaigns, as well as unlimited documents, tasks, and deals. You will also get a wide range of sales tools like the ability to create custom data fields, lead scoring, email tracking, and appointment scheduling.

Unlike many other online CRM software products, Agile CRM allows you to create email campaigns, but this option is only available in the $8.99/mo Starter plan and above. You can also use various tools to build email templates, forms, and landing pages. The free software version allows the implementation of one campaign workflow and one automation rule.

As with the best free CRMs around, Agile allows you to use various CRM service tools such as a helpdesk and organize your workflow better with the easy creation of groups and labels.

Third-party Integrations

Agile CRM offers dozens of options for software integration, including various social media and service channels, payment methods, and more. However, with the free version, you get only one plugin. For example, you can connect your account with Zendesk or Freshbooks, but not both. If you want to use other plugins, you’ll need to subscribe to one of the paid plans.

Analytics and Reports

The good thing about the Agile CRM’s free version is that you still get access to reports. You can request to see the latest sales performance and revenue and use this data to calculate your ROI faster.

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EngageBay

Contact/Lead Management

excellent

Listing Management

poor

Email System

excellent

Compatibility

good

Mobile App

excellent

  • ⦿Drip marketing
  • ⦿Landing page builder
  • ⦿Automated marketing funnel
  • ⦿Gamification of sales process
  • ⦿Various integration options

EngageBay is arguably the best software for real estate agents when it comes to marketing, sales, and managing your team and clients. Other CRMs typically offer one too many tools and integrations that are ultimately expensive, clunky, and, if we’re honest, unnecessary, while EngageBay keeps it very balanced. So, if you’re looking for help attracting new clients and making more sales, look no further than EngageBay.

The best aspect of this CRM is that it is designed to automate the whole process with little to no stress. It doesn’t require any technical knowledge to set up and is one of the cheaper products available.

Contact/Lead Management

EngageBay excels thanks to its simplicity and its many valuable tools for managing contacts and leads. The process is easy to understand for both managers and employees, while the tailored tools allow for excellent communication with your leads and contacts.

Since you can organize all of your contacts within the same dashboard, you can effortlessly manage and nurture your relationship with your clients. You can use the same dashboard to make calls with your clients, making it one of the most comprehensive real estate contact management systems out there.

EngageBay Call Scripts can help your agents perform excellent calls every time, and you can use the reporting feature to check each team member’s progress. The opportunity to gamify your sales dramatically helps maintain your employees’ productivity.

Excellent analytics allow you to find room for improvement, and you can rely on automated tasks and appointment scheduling to take these time-consuming tasks off your plate.

Listing Management

While EngageBay is excellent as a tool for managing your clients and your team, its Real Estate CRM lacks an option for handling listings. You cannot add properties to the CRM or include them in the process in a more meaningful way.

Hopefully, EngageBay will soon improve on this. In the meantime, it remains an excellent way to keep track of your clients and listings even without this specific feature. You can use the software to create conversion forms and effortless landing pages that will showcase the properties you’re helping to sell or rent.

Email System

This CRM offers a multitude of options when it comes to email marketing solutions. One of its best features is the ability to set up automated responses. This means you no longer have to type the same thing over and over again. You can also send emails in bulk (known as email broadcast), send personalized emails, and track your metrics to help improve customer engagement.

It comes with quite an impressive number of customizable email templates, which you can further modify using a simple drag-and-drop builder. Once you have your templates set up and ready to go, you can segment your list and automatically send emails with EngageBay.

EngageBay also offers email A/B testing, double opt-in email, as well as the RSS to email option, which will automatically share your new blog posts with your clients via email. Its advantage over the competition lies in providing drip campaigns, making it excellent for those who rely heavily on email marketing.

EngageBay also offers an exciting tool for creating a multichannel campaign. In essence, it allows you to connect all your social media accounts and run them through its system.

Third-Party Integration

EngageBay has quite a list of impressive integrations, each of them helping you get the most out of your sales and improving the process of finding and selling properties.

The list of integrations is almost endless, and that’s what helps it remain one of the top CRM systems for real estate. Zapier is the most helpful integration; it will save you plenty of time every day by allowing you to connect all the apps you need to your EngageBay CRM dashboard.

The Xero integration will help you handle invoices. PieSync will help keep all your data and information distributed across more than 250 apps you might be using to sell those properties.

Suppose you’re already using an API to help you communicate with sellers and buyers via email. In that case, the good news is that EngageBay offers integrations with quite an impressive number of these providers. You can integrate the software with with Mailgun, Mandrill, Postmark, and SendGrid.

Mobile App

EngageBay also offers free real estate CRM software in the form of an app available for iOS and Android to ensure that you can make those sales on the go and contact your clients even if you’re away from your computer.

This app’s most notable feature is its live chat option, which allows you to provide prompt messaging and support to your clients. It is an excellent solution for checking your tasks while you’re on the go, but you can also use it to keep your performance in check, manage your team, and keep in touch with your social media profiles, all from one place.

The mobile app doesn’t currently have many reviews on the App Store, but the first and only one gave it 5 stars and mentioned that it makes life much easier. On the other hand, Google Play has some more reviews for the app, with the average score being 4.3.

EngageBay Pricing

EngageBay pricing is divided into four tiers. That’s because you can choose to purchase a segment of this CRM instead of the whole deal. You can buy the Marketing deal, only the Sales Bay & CRM, just the Service Bay, or an all-in-one solution.

Each of these solutions is entirely free for up to 1,000 contacts or 1,000 branded emails, so you can always try this free CRM for realtors out on a small scale. The price for an all-in-one solution, for example, starts at $8.99 per user per month. Included in that price, you’ll get up to 15,000 contacts and 10,000 emails. These numbers are more than sufficient, since they come alongside handy features like a landing page builder, lead scoring, and third-party integrations.

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FAQ

Is there a truly free CRM?

Yes, there are many free software products that can help you manage your clients’ contacts and deals. Many offer a wide range of free features, including client and communication management, workflow automation, and performance reports.

Which CRM is easiest to use?

If you’re looking for a user-friendly online CRM software that is easy to learn and navigate, read our CRM reviews to find the best fit for you. All products we listed are known for their intuitive interface and user-friendly design.

Is HubSpot free forever?

Yes. HubSpot’s free version of its popular CRM software is free for an unlimited time. It’s one of the best free options on the market and allows users to accommodate up to one million contacts while offering a wide range of unique sales and marketing features. The only downside is that the free version supports only three user accounts, so it’s not suitable for many companies.

What CRM software is best for a small startup?

There is no one-size-fits-all answer to this question, as the best CRM for your business will depend on your specific needs and budget. With that said, if you have only a couple of employees, Zoho CRM is probably the best free CRM software available. You get a ton of useful features, and the lack of support for more user accounts won’t matter to you as much as it would to larger teams.

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