The Best Order Fulfillment Software for Your Business

ShipBob is a reputable US company founded in 2014. Over the years, it has helped more than 3,000 businesses set up shop, and it currently holds 37th place on the Y Combinator list of top companies in America. The Better Business Bureau gives it an A rating in accordance with hundreds of positive reviews on the web. So, how does this fulfillment company compare to the competition?

Right now, ShipBob has a total of 20 fulfillment centers - 16 located across the US, one in Canada, one in Ireland, one in the UK, and one in Australia. The company is no stranger to international shipping and encourages the concept of distributed inventory. If you send your items to various warehouses, you'll cover more ground and benefit by saving on the shipping rates. With this many locations throughout the US, ShipBob can also offer the affordable two-day shipping option that many users single out as the company's greatest value. The reason it costs less than what you'd expect from an expedited service is the fact that it's done by land and not air.

The order fulfillment software dashboard features a user-friendly interface with many helpful functionalities. Tracking your orders is pretty simple thanks to various filtering options. The software does a great job in providing a complete timeline for each order that you can easily share with your customers at any point. 

ShipBob also has an inventory management system with a basic integrated analytics tool. While the software works smoothly most of the time, some ShipBob internet reviews do mention slow loading times as one of the biggest issues. Obviously, it depends on the size of the business, but there can also be other reasons behind it.

Top fulfillment companies like this one understand the importance of transparency regarding the fees they charge. The ShipBob pricing page tells you how much each part of the shipping and fulfillment process will cost, with no hidden fees. Request a quote and fill out a form to get a custom pricing plan specifically created for your business. 

Customer support staff respond promptly to any questions you might have regarding the software. The fastest way to get in touch with an agent is to log in through the software dashboard, but you can also fill a form on the internet or give them a call. If you are unsure what fulfillment solution you need, there is an extensive user guide and knowledge base with articles that explain everything about this service. You can quickly learn how billing and pricing work, which tools ShipBob integrates, and how to manage your account.

ShipMonk launched in 2014 and gradually became one of the most popular order fulfillment companies in the United States. It has a capacity of 10,000 orders per day with no minimum, which works well for small and medium-sized businesses. The software integrates with more than 150 shopping carts and marketplaces, including all the major players, such as Shopify, BigCommerce, and WooCommerce. The inventory management system is automated, reliable, and full of helpful features. You just set things up, kick back, and watch the orders come in.

The company is based in Florida, but it offers its warehouse fulfillment service in three locations: Fort Lauderdale (FL), Los Angeles (CA), and Pittston (PA). eCommerce fulfillment is ShipMonk's flagship service, but the company can also help you with wholesale, crowdfunding, and subscription box fulfillment. If you opt for Amazon's FBA, ShipMonk will ensure your items are packaged and prepared according to the company's strict requirements.

Smaller companies will appreciate the fact that ShipMonk only charges for the number of products you ship. There are no extra expenses for unused services. In the same manner, you pay daily for storage but only while your item is stored. Thanks to the management's special deals with various carriers, the company gets lower order fulfillment company shipping rates and can then pass those savings on to you. 

The software uses automatic bundling to optimize the shipping process and make it more efficient. It can create as many bundle combinations as you want. It's also possible to track your items on multiple channels via a single user-friendly dashboard. In addition to all this, ShipMonk can respond to numerous return requests and easily exchange products for a different color or size. 

To ensure everything goes smoothly, the company assigns you a dedicated happiness engineer, which is basically a dedicated customer support employee. That person is there to answer your questions, provide advice and make sure your online order fulfillment software works as promised and without error.

The pricing page on the site gives you a full breakdown of the packages with a convenient fee calculator and a form for getting a custom, on-demand quote. Everything is transparent and user-friendly.

Finally, ShipMonk integrates with a broad range of other software products and tools. The company collaborates with the most popular eCommerce companies - Shopify, WooCommerce, BigCommerce, Magento, and many others. On its list of partners are also the world's most crowded marketplaces, including eBay and Etsy, and various financial, banking, CRM and other solution providers - BlueVine, Brex, Salesforce, TradeGecko, and so on to help you with invoice and revenue tracking. It's safe to say that ShipMonk is one of the best fulfillment services for startups since the software easily integrates with tools that facilitate a smooth and fast daily workflow. Moreover, ShipMonk encourages its clients to send their requests for new software products to be added to the list of integrations.

Fulfillment Bridge is a Hong Kong-based company founded in 2016 by Kais Khadhraoui. The company focuses on facilitating international shipping for online sellers via 20-plus warehouses in 17 countries all over the world. This web fulfillment center covers shipments in the US, Europe, Asia, Australia, and even Africa. Fulfillment Bridge is in partnership with numerous international carriers, such as DHL, UPS, USPS, and FedEx fulfillment.

The software integrates with more than 20 eCommerce shopping channels, including Prestashop and Shopify. If you have an eCommerce company supported by Shopify services, Fulfillment Bridge can help you grow and expand your business all over the world. Expect a smooth and reliable fulfillment process that will free up time for other aspects of your business that require your attention.

All your orders will be streamlined through the company's web portal for simple tracking and handling. This order fulfillment system gives you detailed information about the orders, as well as alerts, analytics, and reports. You can bundle up orders from various channels and save on shipping rates. The software is fully customizable and can be adjusted to fit each seller's specific needs. 

Items are processed within a day, and you immediately get an email notification. By default, all items are packed in standard shipping boxes, but the company also allows for custom packaging. Fulfillment Bridge can help with FBA prep, although this isn't featured as a separate eCommerce order fulfillment service. Rather, it's a special add-on for existing clients only.

Fulfillment Bridge is quite transparent with the cost of its services. You can use the shipping rates calculator on the site to find out exactly how much you'd have to pay in each of the warehouses. When you contact the customer support team for a custom quote, the company will provide you with a landed cost that combines insurance fees, shipping costs, customs duties, and any additional expenses that might come your way.

You can cancel the subscription to the web-based order fulfillment software at any time with no contract obligations or cancellation fees. All you need to do is give a 30-day notice.

Zoho is a world-famous brand that offers high-quality software solutions to companies in various industries. The corporation was founded in 1996, while its order management platform Zoho Inventory came to life in 2015. Its software covers everything from inventory control and fulfillment warehouse management to order fulfillment and business reporting. Note that, unlike some other online fulfillment services, Zoho doesn't have its own warehouses or packaging systems. It relies on your own infrastructure and helps you connect with your supply chains.

The simple layout of the Zoho Inventory dashboard makes navigation a breeze, even if it's your first time using this type of software. It consolidates all of your points of sale into one comprehensive list of orders. This allows you to immediately check the package ID, status of your orders, shipment date, customer name, and content of each package.

The software automatically creates a packing slip as soon as you accept the order, so it can be sent to the customer or printed out.

Zoho's order fulfillment software can be integrated with hundreds of applications covering eCommerce markets, carriers, or tracking add-ons. There are more than 40 carriers you can integrate your software with, while Zoho recommends AfterShip integration for reliable order tracking. If you suddenly run out of stock, you can use this management tool to set up dropshipping and send the requested items directly from your supplier. All this can be done on the go with dedicated apps for iOS and Android.

The pricing page on Zoho Inventory's website gives you a selection of plans with all the details about each. If you're unsure how order fulfillment software for small business works, you can opt for the free plan, which gives you a taste of the software's functionality. It will accept 50 orders per month and provide you with basic fulfillment features. 

It's a good solution for business owners who have one warehouse to manage, but for larger companies, the free version is not enough. Depending on the size of your business, you can choose among several paid plans that range from €79 per month to €299 per month. The most popular plan lets you register 7,500 orders each month, manage five warehouses, and track items by their serial and batch numbers, all for €129 per month. If you need order fulfillment services with the option to manage up to 15 warehouses, the company's most comprehensive plan is a good fit.

Despite having one of the strangest names on our list of web order fulfillment services, Boxzooka is actually a serious contender for the order fulfillment software throne. Founded in 2013, the company boldly pushed forward, focusing on several important elements, such as warehouse management, eCommerce 3PL, and international shipping.

Boxzooka has an exceptional cloud-based warehouse management system that lets you optimize your entire supply and shipping process. The software is fully customizable and scalable to fit your current needs and follow your ambitions. Thanks to its high-quality calculator, the landed costs of all your deliveries will be crystal clear, and you'll get more precise financial reports. Fulfillment warehouse services can be integrated into almost any system quickly and painlessly with the help of Boxzooka's technical support.

The company's international shipping services are second to none, thanks to a large number of useful 3PL deals. Through third-party logistics, Boxzooka can cover every aspect of the order fulfillment process. It saves you a lot of time and effort in the long run.

What type of orders can Boxzooka handle? The 3PL services deal with retail, wholesale, and FBA distribution. You can create subscription boxes, which are all the rage nowadays, or bundle up your products through kitting. Boxzooka promises to connect you with the best fulfillment companies in the USA.

Like with any other high-end fulfillment company, you can control multiple points of sale through a single dashboard. The interface is remarkably easy to get the hang of. The orders are updated in real time, which is essential for customer satisfaction. Of course, the software also includes some basic analytics and can generate useful reports.

As far as pricing is concerned, Boxzooka doesn't reveal any info on the site. It's all quote-based, so you'll need to fill out a form and wait for the order fulfillment service support team to get back to you. Some user reviews on the Internet mention that the minimum is $1,500 a month. Anyway, to fill out the form on the website, you'll need to provide your personal information: your name, surname, email, and phone number. Also, you'll be asked to provide the name of your company and the type of service you are interested in. Alternatively, if you feel like you need more information to decide, call the support team (973.315.8144), or send an email to [email protected] to inquire about Boxzooka's website fulfillment services.