The Best Order Fulfillment Software for Your Business

Dragomir Simovic
By Dragomir Simovic
Last updated: July 30, 2020

Getting the customer to buy your product is only half the battle. The other half is making sure the product actually gets to them. That’s why it’s imperative that you use high-quality order fulfillment software that can turn a potential buyer into a happy returning customer. To help you find the best service on the market, we’ve compiled a list of software companies to check out in 2020. See what they have to offer and find the one that’s most appropriate for your business.

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1. ShipMonk

  • Wide country coverage
  • Automatic item bundling
  • No payments for unused services

ShipMonk is one of the best-known online fulfillment companies in the United States, offering great deals to small and medium-sized businesses. Because there is no monthly minimum of orders, this company’s service is great for sellers who are just starting out. At the same time, the capacity of 10,000 orders per day is more than enough even for seasoned retail companies. ShipMonk is a solid choice for people who plan on shipping their items within the USA, as there are plenty of good integrations and warehouses are located on both coasts. The user-friendly pricing plans show that there are no charges for unused services and you can always check the fees using an on-site calculator. These are all the reasons why ShipMonk offers the best fulfillment services for startups.

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Founded:

2014

Own warehouses:

Yes

Suitable for:

Startups, small, and medium-sized businesses

FBA support:

Yes

Integrations:

150+

  • Wide country coverage
  • Automatic item bundling
  • No payments for unused services

ShipMonk is one of the best-known online fulfillment companies in the United States, offering great deals to small and medium-sized businesses. Because there is no monthly minimum of orders, this company’s service is great for sellers who are just starting out. At the same time, the capacity of 10,000 orders per day is more than enough even for seasoned retail companies. ShipMonk is a solid choice for people who plan on shipping their items within the USA, as there are plenty of good integrations and warehouses are located on both coasts. The user-friendly pricing plans show that there are no charges for unused services and you can always check the fees using an on-site calculator. These are all the reasons why ShipMonk offers the best fulfillment services for startups. Read full review

VISIT WEBSITE
Founded:

2014

Own warehouses:

Yes

Suitable for:

Startups, small, and medium-sized businesses

FBA support:

Yes

Integrations:

150+

  • Wide country coverage
  • Automatic item bundling
  • No payments for unused services

2. ShipBob

  • Order timeline tracking
  • Basic analytics tools
  • No hidden fees

With eight fulfillment centers in the United States, one in Canada, and one in Ireland, ShipBob provides wide coverage and plenty of shipping options. The company has helped thousands of businesses find their foothold in the industry. And, according to some extremely positive online reviews, it’s still going strong. The two-day shipping option can be quite an incentive for buyers, especially at low shipping rates, thanks to distributed inventory. One center in Ireland gives the company international opportunities for UK order fulfillment services. ShipBob software works smoothly most of the time, although some users have reported slow loading times. In most cases, it depends on the size of your business.

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Founded:

2014

Own warehouses:

Yes

Suitable for:

Startups, small, and medium-sized businesses

FBA support:

Yes

Integrations:

50+

  • Order timeline tracking
  • Basic analytics tools
  • No hidden fees

With eight fulfillment centers in the United States, one in Canada, and one in Ireland, ShipBob provides wide coverage and plenty of shipping options. The company has helped thousands of businesses find their foothold in the industry. And, according to some extremely positive online reviews, it’s still going strong. The two-day shipping option can be quite an incentive for buyers, especially at low shipping rates, thanks to distributed inventory. One center in Ireland gives the company international opportunities for UK order fulfillment services. ShipBob software works smoothly most of the time, although some users have reported slow loading times. In most cases, it depends on the size of your business. Read full review

VISIT WEBSITE
Founded:

2014

Own warehouses:

Yes

Suitable for:

Startups, small, and medium-sized businesses

FBA support:

Yes

Integrations:

50+

  • Order timeline tracking
  • Basic analytics tools
  • No hidden fees

3. Fulfillment Bridge

  • More than 20 eCommerce shopping channels
  • Fully customizable software
  • Numerous international carriers

If you’re looking for something truly international, look no further. This company is located in Hong Kong and handles shipments in 16 countries. Thanks to the wide coverage of centers, you can expect a cheap fulfillment service and low shipping costs. Besides standard services, Fulfillment Bridge also offers help with FBA preparation, but only as an add-on for existing clients. The shipping rates calculator found on the site gives you a pretty good estimate of the shipping fees per warehouse. That way you can do some calculations before venturing forth. The company requires no subscription or contracts - you pay while you use its services and can end the arrangement at any point.

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Founded:

2016

Own warehouses:

Yes

Suitable for:

International sellers

FBA support:

Yes (for existing clients)

Integrations:

20+

  • More than 20 eCommerce shopping channels
  • Fully customizable software
  • Numerous international carriers

If you’re looking for something truly international, look no further. This company is located in Hong Kong and handles shipments in 16 countries. Thanks to the wide coverage of centers, you can expect a cheap fulfillment service and low shipping costs. Besides standard services, Fulfillment Bridge also offers help with FBA preparation, but only as an add-on for existing clients. The shipping rates calculator found on the site gives you a pretty good estimate of the shipping fees per warehouse. That way you can do some calculations before venturing forth. The company requires no subscription or contracts - you pay while you use its services and can end the arrangement at any point. Read full review

VISIT WEBSITE
Founded:

2016

Own warehouses:

Yes

Suitable for:

International sellers

FBA support:

Yes (for existing clients)

Integrations:

20+

  • More than 20 eCommerce shopping channels
  • Fully customizable software
  • Numerous international carriers

4. Zoho Inventory

  • Easy software navigation
  • Automatic packing slips
  • Dropshipping functionality

Zoho is a reputable corporation with nearly a quarter of a century of experience in creating custom software. Its 2015 take on order fulfillment solutions created Zoho Inventory, a powerful inventory management program that goes way beyond the call of duty. The software interface is intuitive, simple, and full of useful information about your orders. There are more than 40 shipping integrations available, as well as the Zoho-recommended AfterShip, which lets you reliably track shipments and share the tracking with your customers. The free subscription plan is a perfect opportunity to get to know the software and discover the basics before deciding whether or not it’s the right choice for you.

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Founded:

2015

Own warehouses:

No

Suitable for:

eCommerce retailers

FBA support:

Yes

Integrations:

100+

  • Easy software navigation
  • Automatic packing slips
  • Dropshipping functionality

Zoho is a reputable corporation with nearly a quarter of a century of experience in creating custom software. Its 2015 take on order fulfillment solutions created Zoho Inventory, a powerful inventory management program that goes way beyond the call of duty. The software interface is intuitive, simple, and full of useful information about your orders. There are more than 40 shipping integrations available, as well as the Zoho-recommended AfterShip, which lets you reliably track shipments and share the tracking with your customers. The free subscription plan is a perfect opportunity to get to know the software and discover the basics before deciding whether or not it’s the right choice for you. Read full review

VISIT WEBSITE
Founded:

2015

Own warehouses:

No

Suitable for:

eCommerce retailers

FBA support:

Yes

Integrations:

100+

  • Easy software navigation
  • Automatic packing slips
  • Dropshipping functionality

5. Boxzooka

  • Relies on 3PL services
  • Subscription boxes
  • Real-time order updates

Boxzooka ecom fulfillment center offers one of the best WMS solutions on the market. It is fully customizable so it can easily adapt to any demands you might have. One of the biggest features of this warehouse management system is the integrated calculator, which always provides you with a landed cost for the orders. The company’s numerous deals with 3PL companies give you a reliable way to outsource your fulfilment needs and handle retail, wholesale, or FBA orders. The software works pretty well with real-time updates of your orders and multi-channel sales handling. As far as pricing is concerned, Boxzooka is an enigma. If you want to know exactly how much these website fulfillment services will cost you, you’ll need to contact the support team.

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Founded:

2013

Own warehouses:

No

Suitable for:

Retail, wholesale, and FBA distribution

FBA support:

Yes

Integrations:

20

  • Relies on 3PL services
  • Subscription boxes
  • Real-time order updates

Boxzooka ecom fulfillment center offers one of the best WMS solutions on the market. It is fully customizable so it can easily adapt to any demands you might have. One of the biggest features of this warehouse management system is the integrated calculator, which always provides you with a landed cost for the orders. The company’s numerous deals with 3PL companies give you a reliable way to outsource your fulfilment needs and handle retail, wholesale, or FBA orders. The software works pretty well with real-time updates of your orders and multi-channel sales handling. As far as pricing is concerned, Boxzooka is an enigma. If you want to know exactly how much these website fulfillment services will cost you, you’ll need to contact the support team. Read full review

VISIT WEBSITE
Founded:

2013

Own warehouses:

No

Suitable for:

Retail, wholesale, and FBA distribution

FBA support:

Yes

Integrations:

20

  • Relies on 3PL services
  • Subscription boxes
  • Real-time order updates

6. Fishbowl Warehouse

  • Automated reordering
  • Embedded UPS service
  • 14-day free trial

Fishbowl is another reputable company with high-quality software solutions for order management. The main piece of software is called Fishbowl Warehouse and offers a simple but comprehensive dashboard with numerous features. You can control multiple sales channels, connect numerous warehouses, keep track of inventory, and automate the reordering process. Like many other product fulfillment companies, Fishbowl also features numerous integrations, including two of the most popular accounting apps: QuickBooks and Xero. As strange as it may sound, Fishbowl also integrates with itself, through various plugins. For example, Fishbowl Anywhere lets you manage your orders from any device, while SalesPoint allows you to accept payments.

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Founded:

2001

Own warehouses:

No

Suitable for:

Medium to large businesses

FBA support:

Yes

Integrations:

50+

  • Automated reordering
  • Embedded UPS service
  • 14-day free trial

Fishbowl is another reputable company with high-quality software solutions for order management. The main piece of software is called Fishbowl Warehouse and offers a simple but comprehensive dashboard with numerous features. You can control multiple sales channels, connect numerous warehouses, keep track of inventory, and automate the reordering process. Like many other product fulfillment companies, Fishbowl also features numerous integrations, including two of the most popular accounting apps: QuickBooks and Xero. As strange as it may sound, Fishbowl also integrates with itself, through various plugins. For example, Fishbowl Anywhere lets you manage your orders from any device, while SalesPoint allows you to accept payments. Read full review

VISIT WEBSITE
Founded:

2001

Own warehouses:

No

Suitable for:

Medium to large businesses

FBA support:

Yes

Integrations:

50+

  • Automated reordering
  • Embedded UPS service
  • 14-day free trial

Glossary of Important Order Fulfillment Terms

While you’re on the hunt for the perfect order management and fulfillment software, you’ll most likely stumble upon a couple of unfamiliar terms. To make life a bit easier for you, we’ve included a short list of some of the most common terms you should know. Take a look.

3PL (third-party logistics) - 3PL is a name for an outsourced logistics company that deals with various aspects of order fulfillment. It can be anything from shipping to warehousing, inventory management, and transportation.

Allocated stock - This term refers to items in the inventory that are reserved but not yet shipped to the buyers.

Accessorial charge - An extra charge added to the freight bill for additional services that might come up. For example, the shipping fulfillment center carrier might require extra payment for handling hazardous materials.

Backorder - This happens when there is an order for an item currently out of stock. The retailer tells the customer that the item isn’t available but that a new batch is being ordered.

Cross-docking - The process of unloading products from the incoming transport and loading it almost immediately onto the outbound transport. There is almost no storage time in between these two events.

EDI (electronic data interchange) - A fully automated exchange of ordering data between companies that happens completely without human interaction.

FIFO (first in, first out) - FIFO is a practice in online order fulfillment services where the oldest items are sold first when making an order.

LIFO (last in, first out) - The opposite of FIFO; a practice where the newest items are selected first.

Kitting - The process of bundling up different products and components into a single package under one SKU. It is often required by FBA (Fulfillment by Amazon).

Landed cost - The total cost of the order including all of the taxes, fees, and additional charges.

Pick and pack - The process of locating and packing the products in the warehouse. This process may also require assembly.

SKU (stock-keeping unit) - A unique code that identifies a specific item in the order fulfillment warehouse. It is possible to bundle up a couple of items with the same SKU through the process of kitting.

Supply chain - In its broadest sense, the supply chain represents the entire process, from getting the raw materials to delivering the finished product to the customer. The name of the software that manages the entirety of this process is SCMS (supply chain management software).

WMS (warehouse management system) - A type of software that solely handles warehousing. It can be a part of a larger fulfillment system or work independently on-site.

Our Methodology

In order to find the best order fulfillment companies on the market, we’ve taken a couple of essential elements into consideration:

Order management

Arguably the most important part of the fulfillment process is order management. You’ll want your software to be able to compile all your orders from all channels into a single, easy-to-follow dashboard. That way you can keep track of them, search for individual packages, and edit the orders as needed. If the customer isn’t satisfied with the order, you need to have a quick way to authorize item returns and oversee the process.

Inventory management

Pretty much all of the top eCommerce fulfillment companies in the world put great emphasis on their inventory management system. Reliable software will update the items in your inventory in real-time, so you won’t lose profit from items that are temporarily out of stock. It will also give you the opportunity to accurately forecast your inventory levels based on your sales, market demands, or the current season.

Warehouse management

Depending on the type of company you opt for, you’ll either use its own warehouses or get an option to manage the ones you’ve picked out yourself. Either way, you should be able to manage multiple warehouse and fulfillment services within a single dashboard. Dividing your inventory into a couple of different locations greatly reduces shipping costs and increases your item’s availability.

Additional fulfillment options

Besides the standard retail and eCommerce fulfillment, top companies will often offer additional services like subscription boxes or crowdfunding fulfillment. Labelling and kitting are usually tied to FBA prepping but aren’t always offered as a separate service. We also check to see whether the company supports custom packaging that will help you establish your brand better.

Integrations

The order management software is only as valuable as the number of integrations it allows. These integrations include marketplaces, shopping carts, analytics, shipping, and payments. If you use third-party shipping vendors, you’ll want to include them in your dashboard, as well as accounting software like Quickbooks.

Pricing

The majority of fulfillment companies on the market work on quote-based pricing plans. That means you have to fill out a form and contact customer support to get a custom price list specifically for your business. Transparency is of the utmost importance here as there are numerous fees and taxes at play. You’ll want a company that can give you the landing cost - the total cost of the service including all of the possible taxes.

Here are the top order fulfillment software packages in 2020

  • 1. ShipMonk
  • 2. ShipBob
  • 3. Fulfillment Bridge
  • 4. Zoho Inventory
  • 5. Boxzooka
  • 6. Fishbowl Warehouse

Order Fulfillment Software Reviews

Key Features
  • Order management - Excellent
  • Integrations - Excellent
  • Pricing - Excellent
Additional Features
  • More than 150 shopping cart integrations
  • Capacity of 10,000 orders per day
  • Dedicated happiness engineer

ShipMonk launched in 2014, slowly becoming one of the most popular order fulfillment companies in the United States. It offers a capacity of 10,000 orders per day with no minimum, which works well for small and medium-sized businesses. The software integrates with over 150 different shopping carts and marketplaces including all the major players like Shopify, BigCommerce, and WooCommerce. The inventory management system is automated, reliable, and full of useful details. You just set things up, kick back, and watch the orders come in.

The company’s warehouse fulfillment services use three locations on both sides of the country: Fort Lauderdale (FL), Los Angeles (CA), and Pittston (PA). eCommerce fulfillment is ShipMonk’s flagship service, but the company can also help you with wholesale, crowdfunding, and subscription box fulfillment. If you opt for Amazon’s FBA, ShipMonk can ensure your items are packaged and prepared according to the company’s strict requirements.

Smaller companies often appreciate the fact that ShipMonk only charges for the number of products you ship. There are no extra expenses for unused services. In the same manner, you pay daily for storage but only while your item is stored. Because of the management’s special deals with various carriers, the company gets lower order fulfillment company shipping rates, and can then pass those savings on to you.

The software uses an automatic bundling system to optimize the shipping process and make it more efficient. It can create as many bundle combinations as you want. It’s also possible to track your items on multiple channels through a single user-friendly dashboard. In addition to all this, ShipMonk can respond to numerous return requests and easily exchange products for a different color or size. 

To ensure everything goes smoothly, the company assigns you a dedicated happiness engineer, which is basically a glorified customer support agent. Either way, that person is there to answer your questions and make sure your online order fulfillment software works as promised.

The pricing page on the site gives you a full breakdown of the packages with a convenient fee calculator and a form for getting a custom quote. Everything is transparent and user-friendly.

Key Features
  • Order management - Excellent
  • Integrations - Good
  • Pricing - Excellent
Additional Features
  • 10 fulfillment centers
  • Two-day shipping option
  • Low shipping costs

ShipBob is another reputable US company that was founded in 2014. Over the years, it has helped more than 3,000 businesses set up shop, and it currently holds #99 on Inc’s list of most successful companies in America. The Better Business Bureau gives it an A+ rating in accordance with hundreds of positive reviews on the web. So, what does this order fulfillment company have to offer?

Right now, ShipBob has a total of 10 fulfillment centers – eight located across the US, one in Canada, and one in Ireland. The company is no stranger to international shipping, and encourages the idea of distributed inventory. If you send your items to various warehouses, you’ll cover more ground and save up on the shipping rates. With this many locations throughout the country, ShipBob can also offer the affordable two-day shipping option that many users single out as the company’s greatest value. The reason it costs less than what you’d expect from an expedited service is the fact that it’s done by land and not air.

The order fulfillment software dashboard has a user-friendly interface and offers a good number of features. Tracking your orders is pretty simple thanks to various filtering options. The software gives you a complete timeline for each order that you can easily share with your customers at any point. 

ShipBob also includes an inventory management system with a basic integrated analytics tool. While the software works smoothly most of the time, some ShipBob reviews have reported slow loading times as one of the biggest issues. Obviously it depends on the size of the business, but there can also be other reasons behind it.

Top fulfillment companies like this one understand the importance of transparency when it comes to their fees. The ShipBob pricing page tells you how much each part of the shipping and fulfillment process will cost with no hidden fees. Request a quote and fill out a form to get a custom pricing plan specifically created for your business. Customer agents usually respond to these requests within 24 hours.

Key Features
  • Order management - Excellent
  • Integrations - Excellent
  • Pricing - Good
Additional Features
  • Same-day item processing
  • 16 locations around the world
  • Shipping rates calculator

Fulfillment Bridge is a Hong Kong-based company founded in 2016 by Kais Khadhraoui. The company focuses on facilitating international shipping for online sellers via 21 warehouses in 16 countries all over the world. This web fulfillment center covers shipments in the USA, Europe, Asia, and even Australia. Because of that, it’s possible to get low shipping rates and make sure that all of your global requirements are met. Fulfillment Bridge is in partnership with numerous international carriers including DHL, UPS, USPS, and FedEx fulfillment.

The software integrates with more than 20 eCommerce shopping channels, including Prestashop and Shopify. All of your orders are streamlined through the company’s web portal for simple tracking and handling. This order fulfillment system gives you detailed information about your orders with alerts, analytics, and reports. You can bundle up orders from different channels, and in doing so save on shipping rates. The software is fully customizable and can be adjusted to fit every seller’s specific needs.

Your items are processed within a day and you immediately get an email notification. By default, all of the items are packed in standard shipping boxes, but the company also accepts custom packaging. While it is not featured as a separate eCommerce order fulfillment service, Fulfillment Bridge can offer help with FBA prep. It is offered as a special add-on for existing clients only.

Fulfillment Bridge is quite transparent with the cost of its services. You can use the shipping rates calculator on the site to find out exactly how much you’d have to pay in each of the warehouses. When you contact the customer support team for a custom quote, the company will provide you with a landed cost that combines insurance fees, shipping costs, customs duties, and any additional expenses that might come your way.

You can cancel the subscription to the web-based order fulfillment software at any time with no contract obligations or cancellation fees. All you need to do is give 30 days’ notice.

Key Features
  • Order Management - Excellent
  • Integrations - Good
  • Pricing - Good
Additional Features
  • 40+ shipping integrations
  • iOS and Android apps
  • Free subscription plan

Zoho is a world-famous brand that offers high-quality software solutions to companies in various industries. The corporation was founded in 1996, while its order management platform Zoho Inventory came to life in 2015. Its software covers everything from inventory control and fulfillment warehouse management to order fulfillment and reporting. Note that, unlike some other online fulfillment services, Zoho doesn’t have its own warehouses or packaging systems. It relies on your own infrastructure and helps you connect with your supply chains.

The simple layout of the Zoho Inventory dashboard makes navigation a breeze, even if it’s your first time using this type of software. It consolidates all of your points of sale into one comprehensive list of orders. This allows you to immediately check the package ID, status of your orders, shipment date, customer name, and content of each package.

The software automatically creates a packing slip as soon as you accept the order, so it can be sent to the customer or printed out.

Zoho’s order fulfillment software can be integrated with hundreds of applications covering eCommerce markets, carriers, or tracking add-ons. There are more than 40 carriers you can integrate your software with, while Zoho recommends AfterShip integration for reliable order tracking. If you suddenly run out of stock, you can use this management tool to set up dropshipping and send the items directly from your supplier. All of this can be done on the go with dedicated apps for iOS and Android.

The pricing page on Zoho Inventory’s website gives you a selection of plans with all the detailed transparency you might want. If you’re not too sure how order fulfillment software for small business works, you can opt for the free plan, which gives you a taste of the software’s functionality. It will accept 20 offline and 20 online orders, as well as provide most of the basic fulfillment features. The most popular plan lets you register 10,000 orders a month, manage five warehouses, and enable batch tracking, all for just $79 per month.

Key Features
  • Order management - Excellent
  • Integrations - Good
  • Pricing - Good
Additional Features
  • Great WMS
  • Wholesale and retail support
  • Landing cost calculation

Despite having one of the strangest names on our list of web order fulfillment services, Boxzooka is actually a serious contender for the fulfilment software throne. Founded in 2013, the company boldly pushed forward, focusing on a couple of important elements like warehouse management, eCommerce 3PL, and international shipping.

Boxzooka has an exceptional cloud-based WMS (warehouse management system) that lets you optimize your entire supply and shipping process. The software is fully customizable and scalable to fit your current needs and follow your ambitions. Thanks to its high-quality calculator, your landed costs for all your deliveries will be clear, and you will get more precise financial reports. Fulfillment warehouse services can be integrated into almost any system quickly and painlessly with the help of Boxzooka’s technical support.

The strength of the company’s international shipping efforts lies in a decent number of useful 3PL deals. Through third-party logistics, Boxzooka can cover every aspect of the order fulfillment process. It saves you a lot of time and effort in the long run.

What type of orders can Boxzooka help you with? The 3PL services deal with retail, wholesale, and FBA distribution. You can create subscription boxes, which is all the rage nowadays, or bundle up your products through kitting. Boxzooka promises to hook you up with the best fulfillment companies in the USA.

Like with any other high-end fulfillment company, you can control multiple points of sale through a single dashboard. The interface is fairly straightforward and easy to learn. The orders are updated in real time, which is essential for customer satisfaction. Of course, the software also includes some basic analytics and reporting.

As far as pricing is concerned, Boxzooka doesn’t reveal any info on the site. It’s all quote-based, so you’ll need to fill out a form and wait for the order fulfillment service support team to get back to you. Some users on the internet claim that the minimum is $1,500 a month.

Key Features
  • Order management - Excellent
  • Integrations - Good
  • Pricing - Excellent
Additional Features
  • QuickBooks and Xero integrations
  • Multiple currencies
  • Various additional plugins

The main selling point for Fishbowl Warehouse software is its integration with QuickBooks. The marketing team obviously realized the importance of this integration and placed it at the very top. However, is that all there is to it? Do Fishbowl order fulfillment services have anything else to offer? As a matter of fact, our research has shown that this is a capable software solution with numerous benefits for sellers.

First off, let’s start with the dashboard. Although it doesn’t look flashy or fancy in any way, it is reliable, simple, and full of useful information. You can manage multiple selling channels and connect as many warehouses as you’d like. Keeping track of inventory levels and making necessary changes requires just a couple of clicks on your side. It’s possible to automate a lot of processes like reordering to make everything a bit more efficient.

Obviously, we can’t ignore the featured order fulfillment software QuickBooks integration. The software connects to both desktop and online versions of the program. The two work really well together – the inventory gets instantly updated, and double entries are immediately removed. You can also connect the software to another popular accounting option: Xero. The integration process is fast and easy; it takes place completely within the software. Accounting is made easy by the fact that Fishbowl accepts multiple currencies that can be later converted within software to provide accurate financial reports.

If your product needs to be assembled within the warehouse before being shipped, you can keep track of all the individual parts from start to finish. With Fishbowl order fulfillment and shipping services, you always know where you are in the process and how long it will take for the shipment to come through. Speaking of shipping, UPS is embedded in the interface, but the software can also be integrated with other major courier companies like USPS and FedEx.

There are numerous Fishbowl plugins that expand the functionality of the software. For example, to manage your orders on the go, you can install Fishbowl Anywhere, a handy plugin that works with any device. Fishbowl Go lets you scan barcodes and performs various other tasks in the warehouse. Fishbowl SalesPoint turns this order fulfillment software into a point of sale where you can directly accept cash and credit card payments.

Before you decide whether or not this is the right option for you, make sure to try the 14-day free trial. It unlocks full functionality of the software, so you’ll know exactly what you’re getting yourself into.

FAQ

What is fulfillment software?

Fulfillment software is a specific program designed to help you manage your orders, organize inventory, keep track of shipments, and ensure customer satisfaction. This order processing software automates huge chunks of the otherwise slow process and drastically improves the efficiency of the sales process. These programs generally have an alert system in place to keep you notified of any important changes to your order.

What are the steps involved in producing an order and shipping it to the customer?

When the order comes in, the software automatically notifies the seller and marks the item for shipping. It gets packed in standard or custom packaging (depending on the seller’s demands) and shipped to the customer. Shipping fulfillment services automatically determine the best shipping method based on a number of factors like the item’s size, weight, and any preferences from the seller or the buyer. In case the customer isn’t satisfied with the product or wants a different variation, the software can also initiate the return process.

How do small businesses keep track of orders?

Most of the time, small business owners rely on fulfillment software because it’s an inexpensive way to keep track of orders. Companies that offer order fulfillment services for small business ventures often include no daily or monthly minimum to the number of orders. In other words, the seller doesn’t need to meet a quota; they only pay for the items that were shipped.

What is a WMS application?

A warehouse management system is a type of software that automates and optimizes processes in the warehouse. It can improve inventory management, organize item shipping, and notify you when a product is out of stock. WMS can be standalone software, part of a bigger ERP (enterprise resource planning) application, or web-based SaaS (software as a service). WMS is often an integral part of good eCommerce order fulfillment software.

Does Zoho have inventory management?

Yes, it does. In fact, the corporation has a specific app called Zoho Inventory that takes care of the whole order fulfillment process. It lets you keep track of your inventory, manages your warehouses, and deals with shipping. Unlike some other companies on the list, Zoho doesn’t have its own warehouses, but it can help you manage the ones you make a deal with. This is all part and parcel of its reputable order fulfillment software, which is used by thousands of businesses all over the globe.

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