Your workplace in all probability has an e-graveyard - a dusty room filled to the brim with out of date electronics and computer gear that your company has long outgrown. If that’s the case, it’s probably time to move your business to the modern world. Start with your internal phone system - after all, it’s no longer a tool for inbound and outbound calls only.
The internet has enabled far-reaching changes with the development of Voice over Internet Protocol (VoIP) by introducing cloud-based phone systems. It has never been easier or cheaper to set up a business phone system or even a call center.
To help you get rid of your dusty side room and find the best VoIP for small business, we’ve conducted extensive market research. This article will break down the advantages of choosing a VoIP provider for your business, what to look for when shopping for one, the costs you can expect, and some of the best companies in the industry.

1. eVoice

eVoice has been providing its users with excellent VoIP solutions since it was founded more than twenty years ago. Backed by j2 Global’s infrastructure, it offers its users excellent performance and a wide variety of features, bringing it almost to the top of this business VoIP provider list. With a fully cloud-based account, users can effortlessly monitor, set up, and modify almost all of the program’s features. There is a lot to customize, although some of the features are considered add-ons and should be bought separately. However, each subscription comes with a toll-free, local number, call management features, an auto-attendant, and video conferencing. Read Review
- ⦿Pricing per user per month
- ⦿Excellent call management features
- ⦿Call conferencing for up to 100 people
Since 2006, Line2 has enabled people to take business calls from their personal mobile devices via an app. This solution, which removes the need for a bulky additional business phone, covers the needs of small businesses and startups perfectly. It may not be the best VoIP service for small business ventures on the market, but it’s certainly up there with the best. Its VoIP service features easy integration, as all it takes is installing an app on your system, and you’re good to go. Its users can then benefit from unlimited SMS and MMS texting, audio conferencing, call scheduling and recording, and even voicemail transcription. Read Review
- ⦿Affordable for small teams
- ⦿Excellent call features
- ⦿Phone number porting available

3. Ooma

Ooma is known for its VoIP phone system for business owners and offering internet services, residential landlines, and home security systems. The company’s VoIP phone services have robust features and come in the form of both mobile and desktop applications. Besides being convenient for small businesses, Ooma has comprehensive enterprise solutions with plenty of customizations and UCaaS (unified communication as a service) for large companies. With great features and practical tools, it’s one of the best small business VoIP providers on the market. Read Review
- ⦿All-in-one voice + video solution
- ⦿35+ advanced business features included
- ⦿No contracts, keep your phone number

4. 8x8

The San Jose-based 8x8 is one of the most-experienced VoIP providers, having launched in 2002 and now serving over a million businesses. It’s also one of the best business VoIP providers, offering reasonably priced plans that include instant messaging and web conferencing. The 8X8 system allows for web conference calls and flawless integration with third-party business applications. It’s a part of a global communication network with first-class safety protection measures and large-scale analytic tools. Users can access this VoIP service from office phones, desktop PCs, and mobile devices. The company caters to enterprises from a range of industries, including healthcare, transportation, education, and insurance. Read Review
- ⦿Advanced communications systems
- ⦿Secure and compliant solutions
- ⦿Affordable, flexible pricing

5. Vonage

Vonage is a popular name in the industry, and as one of the best VoIP phones for business has long been performing well both in the technology and marketing sectors. This provider delivers top-notch call quality and a simple setup process. From the user’s perspective, signing up for Vonage VoIP phones also gives you peace of mind because you know the company has looked after tens of thousands of customers like you. Vonage offers four plans loaded with just the right features, all of which work flawlessly. Whether you decide to add three extensions to your service or 3,000, Vonage has a solution for you. As arguably the best business VoIP phone system, it allows you to customize your plans and take control of your account from an online portal. And the best selling point: You can access it both in the office and remotely. Read Review
- ⦿Advanced communications systems
- ⦿Top-notch in-office and remote phone system
- ⦿Flexible pricing
Serving over 60 million users, Mitel is an industry leader and a particularly appropriate choice for small and midsize businesses that frequently need mobile workers. As one of the best VoIP phone systems for small businesses, it provides excellent phone system support in the office and on the go. MiCloud Business’s strong core VoIP capabilities are combined with a powerful softphone and mobile applications to create an all-around solution. This provider offers you an impressive portfolio of communication tools with useful features, such as unified communications and contact center solutions that can also meet the standards of larger enterprises. With 40 years of experience in the industry, this VoIP cell phone provider has established a strong market presence and has built strategic partnerships with some of the biggest brands, including Microsoft and Blackberry. Read Review
- ⦿Advanced communications systems
- ⦿Plenty of collaboration features
- ⦿Flexible pricing
RingCentral is a cloud-hosted telephone system that caters to all types of businesses. As one of the best VoIP business phone service providers, it moves your business’s phone services to the cloud and grants you access to secure messaging, fax, audio, and web conferencing. RingCentral’s calling service can support up to 1,000 callers, making it a great choice for businesses of all sizes. Designed to give you a flexible and mobile cloud phone, RingCentral offers a strong set of capabilities at a competitive price. Read Review
- ⦿Advanced communications systems
- ⦿Secure and compliant solutions
- ⦿Flexible pricing
This is one of the best business VoIP providers, and it comes with more than 80 calling, collaboration, mobile, and contact center features and tools. You’ll have open access to attendants, call recording, voicemail transcription, and conference calling tailored to small businesses. There’s no equipment to install, and the team ensures you get constant updates. GoToConnect is a flexible VoIP phone service that features a comprehensive set of features for business phone systems at a competitive price. Its robust VoIP system will serve all business sizes. Read Review
- ⦿Secure and compliant solutions
- ⦿Advanced communications systems
- ⦿Affordable, flexible pricing
Related Product Categories
Do You Need VoIP Services?
VoIP stands for Voice over Internet Protocol, and it’s aimed at businesses that use the Internet rather than a standard landline. Because VoIP services use your Internet connection, they’re much cheaper than standard phone systems, especially if you’re making international calls. The top-rated VoIP systems offer many benefits compared to ordinary phone services: You can share one phone number among all the employees in your organization and use the system from anywhere in the world.
Most VoIP providers host the phone system in the cloud and offer well-rounded communications solutions. With a VoIP system, even a small startup can get advanced features, such as automated attendants, multiple extensions, advanced call routing, and voicemail. Many providers of business phones offer international calling, on-premise vs. off-premise solutions, and compatibility across devices.
The need for efficient communication in an operational organization can never be overemphasized. By using the best VoIP phone services for your business, you ensure that your organization is reachable anytime, anywhere. The best options on the market provide communication services that go beyond just calling, with features like the automatic transcription of voicemail messages to email or forwarding faxes from PC to mobile devices.
These cloud-based VoIP phone systems represent the greatest advancements in the ways in which businesses cater to their customers.
Our Methodology
Integration Options
This is one of the key drawcards of VoIP systems. The top-rated VoIP systems don’t rely on any specific physical equipment; instead, they use software that comes with a list of preconfigured integrations, allowing you to upgrade without discarding your existing hardware.
Without these third-party integrations, you could lose a lot of time trying to manage calls and data using your small business phone system. Most popular VoIP providers integrate with Salesforce, Google G Suite, and Dropbox. We’ve listed VoIP service options with additional integrations.
Video Conferencing
There are several tiers of VoIP providers, depending on how extensive a service you need. Some VoIP service providers focus solely on providing direct telephone functions, such as voicemail or call forwarding. The business phone services on the next level combine that telephony component with advanced routing capabilities and virtual extensions. However, the best cloud-hosted VoIP providers combine various communication tools to allow you to host video conferences for a large number of participants. We’ve made sure to include this top tier of VoIP providers on our list.
Customer Support
As is the case with any other product, the level of VoIP service you receive is crucial to how well your system functions. If there’s no one available to answer your queries, you might decide to take your business elsewhere. If you run an international business with round-the-clock needs, you require the same level of support from your VoIP provider. We’ve included the best business VoIP providers that offer top-notch customer service.
Top Business VoIP Services for 2022
- eVoice
Line2
- Ooma
- 8x8
- Vonage

Reviews of Best Business VoIP

eVoice Review
eVoice Review
N/A
EXCELLENT
EXCELLENT
- ⦿ Mobile app
- ⦿ Online faxing
- ⦿ Auto-attendant and Live receptionist
- ⦿ Web and phone conferences
Line2 Review
FAIR
N/A
EXCELLENT
- ⦿ Phone number options
- ⦿ Mobile apps
- ⦿ Call managing features
- ⦿ Auto-attendant
- ⦿ Unlimited calls and texts

Ooma Review
Ooma Review
EXCELLENT
EXCELLENT
EXCELLENT
- ⦿ Mobile and desktop apps
- ⦿ Voicemail transcription
- ⦿ Virtual receptionist
- ⦿ Simultaneous multi-screen share in video conferences

8x8 Review
8x8 Review
EXCELLENT
EXCELLENT
EXCELLENT
- ⦿ Inexpensive international calling
- ⦿ Mobile app
- ⦿ Auto attendant
- ⦿ Call recording
- ⦿ HD video and sound

Vonage Review
Vonage Review
EXCELLENT
EXCELLENT
EXCELLENT
- ⦿ Ability to use the same line in different places
- ⦿ Sophisticated and user-friendly platforms
- ⦿ Multilevel auto attendant
- ⦿ On-demand call recording
- ⦿ HD video and sound
Mitel Review
EXCELLENT
EXCELLENT
EXCELLENT
- ⦿ Built-in team collaboration
- ⦿ Great mobile app
- ⦿ Comprehensive VoIP calling, messaging, and video chat features
- ⦿ Long list of available integrations
- ⦿ Enterprise management options
RingCentral Review
GOOD
EXCELLENT
GOOD
- ⦿ Deep feature set of VoIP and business communication capabilities
- ⦿ Easy to configure
- ⦿ Multi-level auto-attendant
- ⦿ More than 50 calling and collaboration features
- ⦿ HD video and sound
GoToConnect (formerly Jive) Review
EXCELLENT
EXCELLENT
EXCELLENT
- ⦿ Unlimited auto-attendants
- ⦿ Great mobile app
- ⦿ Pricing scales down for user volume
- ⦿ Call recording
- ⦿ HD video and sound
This decision should be based on the quality of each network and its individual needs. If your network can support it, a VoIP service will likely be a good option for your small businesses.
Vonage and GoToConnect (formerly Jive) are designed to fit businesses of all sizes with a system that allows unified business communication. As such, we consider them two of the best options.
Finding the best VoIP phone service can help businesses make and receive calls over the Internet for a low price. There are a variety of affordable options, but in terms of value, we recommend 8x8. This was one of the first companies to offer VoIP, and it now serves over a million businesses, which is why we consider it the best business VoIP provider.
When it comes to features, there’s really no comparison between VoIP and landlines. With VoIP, your employees will be able to use their mobile phones, computers, and desk phones to make official phone calls.
There are many benefits to using VoIP services. One of these is that the technology has become extremely portable, allowing users to connect from home offices or even abroad. It also enables the user to integrate programs and lets the VoIP user speak to somebody while accessing other apps simultaneously.