Discover the Best Online Fax Service Companies in 2024
Written By Dragomir Simovic
Updated: February 6, 2024
Most of us think fax machines are outdated. But faxing is still being used around the globe especially in corporate settings where it’s regarded as a highly reliable means of communication. The internet helped modernize the process by making it faster, cheaper, and more efficient. There are plenty of companies nowadays that offer high-quality software in this niche, so finding the best online fax service is no easy task. We’ve compiled a list of some of the most popular, affordable, and innovative providers on the market. All you need to do is go through it and identify the best fit for you and your business.
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1. eFax
Ease of use
excellent
Security
good
Multi-platform support
excellent
Customer support
good
Price
excellent
- ⦿Toll-free fax number
- ⦿Desktop and mobile apps
- ⦿Video demonstrations
eFax brings a lot of useful features to the table with all its packages. While the number of pages you get with a subscription isn’t especially impressive, it might still be the best eFax service for a small business thanks to its abundance of features. The service offers support for all devices with apps for both desktop and mobile phones. You get a lifetime of storage space and the option of adding tags to your faxes for easier searching. There is a choice between local and national toll-free numbers, depending on your business strategies. In addition, the service offers an electronic signature to ensure your documents are authentic.
2. MetroFax
Ease of use
excellent
Security
good
Multi-platform support
good
Customer support
excellent
Price
excellent
- ⦿High-quality mobile app
- ⦿Competitive international rates
- ⦿Support for Windows formats
MetroFax has highly competitive rates, and many designate it as the best eFax service on the market. The software offers a decent number of features, exceptional customer support, and affordable prices that are suitable for businesses of all sizes. While the web-based portal might seem a bit outdated, the iOS and Android apps are fast and bug-free. The software enables you to mass fax, get SMS and email alerts about the status of the faxes, and search through the database of saved documents with ease. The 14-day trial is a perfect way to test out the service and check if it’s up to your standards.
3. RingCentral Fax
Ease of use
excellent
Security
good
Multi-platform support
excellent
Customer support
good
Price
excellent
- ⦿Cloud-based technology
- ⦿Efficient phone and video bundle
- ⦿iOS and Android apps
RingCentral Fax is a service offered by one of the world’s best-known providers of cloud-based communications solutions for businesses. With the basic plan costing $17.99/month, you get a permanent local phone number, a limit of 1,500 free faxes, and the RingCentral Fax app that supports all devices. The interface is easy to master, which is to be expected from top eFax providers. Nevertheless, the site also provides a short guide to help you get started. If you switch to the Office plan for $34.99, you get unlimited faxes together with a host of features essential for business communication.
4. mFax
Ease of use
excellent
Security
excellent
Multi-platform support
excellent
Customer support
good
Price
good
- ⦿Google cloud technology
- ⦿Variety of pricing plans
- ⦿High-end security
One of the main reasons why mFax is often listed among the best eFax services on the market is its outstanding security features. If you’re regularly handling sensitive data and need a company that can guarantee top protection, you can’t go wrong with mFax. The software works smoothly on all devices, offers email to fax options, and can send documents directly from Windows word processors. The company has a variety of plans starting as low as $7 per month for a single user.
5. Fax.Plus
Ease of use
excellent
Security
excellent
Multi-platform support
excellent
Customer support
good
Price
excellent
- ⦿Great interface design
- ⦿Swiss privacy laws
- ⦿Enhanced security
Fax.Plus is often described as the best eFax service for a number of reasons. For starters there is a free plan where you can send a total of 10 faxes and explore some basic functionalities. It’s not much, but it’s a great way to get to know the software and its benefits. The interface is effective and easy to use, while the company’s advanced security measures safeguard your documents and business. The fact that the servers are located in Switzerland allows users to benefit from the country’s strict privacy laws.
6. SRFax
Ease of use
good
Security
good
Multi-platform support
good
Customer support
excellent
Price
excellent
- ⦿API integrations
- ⦿SSL and PGP encryption
- ⦿Numerous pricing plans
SRFax is among the best and cheapest online fax service providers with prices starting as low as $3 per month for 25 pages. Although the software doesn’t have its own app, it easily integrates with most email applications and can be used directly through the web portal. You have the option of transferring your own fax number, but the software also offers toll-free and local numbers. With every package, you get unlimited storage and the option of scheduling your outgoing faxes to 50 different recipients.
Free Fax Services
If you’re only looking for the best online one-time fax service, there are a couple of options to consider. Most of these companies initially limit you to a few faxes to give you a taste of the service and wheel you in. Some are more generous than others, but most trial periods are designed to lead to subscriptions.
What is the best free online fax service?
We recommend any of these four companies: FaxZero, GotFreeFax, Fax.Plus, and FaxBurner. Deciding which one works for you depends on your specific needs.
FaxZero is often considered the best free online fax service because it allows you to send five faxes per day of up to three pages plus a mandatory cover. One notable downside is that the company places its logo on the cover page, which isn’t ideal for business communications. If you want to remove it and increase the number of pages to 25, you’ll have to switch to the pay-per-fax option, known as the Almost Free Fax tier. It costs $1.99 per fax and allows you to eliminate the cover page.
GotFreeFax gives you a slightly worse deal with a daily limit of two faxes and three pages per fax. However, the upside is that you get the best online fax service free cover page without any company branding. You can choose from dozens of free customizable templates. If you want to switch to paid options, you can either pay per page or acquire so-called page credits that don’t have an expiration date.
Instead of a daily limit, Fax.Plus gives you a one-time deal of 10 free pages. You can’t refresh this number – 10 pages is the limit with the free plan. If you need to go over that limit, every additional page will cost you $0.20. For many, Fax.Plus is the best one-time online fax service thanks largely to its effective interface and ease of use. The registration process is a bit frustrating but definitely worth it.
If you need a service that allows you to both send and receive faxes, you should give FaxBurner a try. After creating an account, you get a free fax number for sending and receiving documents. However, the number is only valid for 24 hours, so it works solely for same-day transactions. The monthly limit is 25 inbound pages, but you can only send five pages in total. Switching to a paid subscription unlocks 500 pages (inbound and outbound) for $12.50 a month.
At the end of the day, if you’re in need of a high-end, professional, and reliable faxing service, you will have to sign up for a paid plan. Most of the top online fax services on the market have free trials with refund options. Use it to your advantage and find the best solution for your business.
Methodology
To come up with an ultimate list of reliable providers, we’ve created our own set of criteria. Below are some of the key elements we used to guide our selection process:
Ease of Use
One of the main reasons people use a fax-over-internet service is to save time. The entire process is designed to be faster and easier than dealing with clunky and obsolete fax machines. That’s why it’s important for the best online fax services to be user-friendly, intuitive, and glitch-free. If it takes you half an hour to upload and send documents, you should switch providers.
Multi-Platform Support
Another point that relates to speed and convenience is definitely multi-platform support. Nowadays, you need to be able to send and receive documents whether you’re in a meeting, walking down the street, or on a business trip. That’s why we expect our top picks to work on all devices. The best online fax service for Mac should also work on a PC, and apps should support iOS and Android phones. The broader the coverage, the higher the score in our review.
Storage
What happens with the documents that we send and receive? Are they deleted right away or stored somewhere? And if the files are stored, what sort of security measures are in place? Most services offer some form of storage, usually through cloud technology. We examine the limitations, what safety protocols are being used, and how it all relates to the price.
Features
This is a broad section that looks at all of the essential and non-essential features the company has to offer. In our online fax reviews, we check if your subscription includes a permanent fax number, an electronic signature, international faxing, and if the provider ensures HIPAA compliance.
Pricer
Finally, we turn our attention to the most important factor for many users – the price. It’s all about finding the perfect benefit-cost ratio that suits both your budget and requirements. We’ll tell you just how many pages you can expect with each plan and identify the most popular options. The best internet fax service will often include free trials that can help you determine whether the software is worth your money.
TOP 5 LIST OF ONLINE FAX SERVICES
- eFax
- MetroFax
- RingCentral Fax
- mFax
- Fax.Plus
Best Online Fax Service Companies - Reviews
eFax
Ease of use
excellent
Security
good
Multi-platform support
excellent
Customer support
good
Price
excellent
- ⦿Lifetime storage
- ⦿Electronic signature
- ⦿Large file sharing
eFax found a place among the world’s top online fax programs thanks largely to its many features and quality service. With the help of its parent company J2 Global corporation, eFax used the last two decades to establish itself as a leader in the world of online faxing with more than 10 million users. Its capabilities include large file sharing, cloud storage, and electronic signature functionality.
The company lets you send documents directly from your browser, through your email, or using the eFax app. The interface is easy to master, so you won’t need any guidance. In case you get stuck anywhere, you can turn to the best eFax company support for help or check out demonstration videos on the site. The software is compatible with traditional fax machines, so the recipient of your document doesn’t need an eFax account or any other virtual service.
You can add new contacts, manage existing ones, or import contact lists from email programs. Unlike most of the competition, an eFax subscription provides lifetime storage for your faxes as well as the option of third-party cloud storage integration. By adding tags to your faxes, you can organize them any way you want and make searches a lot easier. The best internet faxing service also offers an electronic signature for all your documents from any device you choose. Either write down your signature using the touchscreen or take a picture of it from a piece of paper.
With eFax, you have the option of using a local or universal toll-free fax number with a monthly subscription. There are benefits to both: local numbers help you establish your company as a member of the community, while toll-free numbers drastically expand your reach and make you more approachable. eFax is the best online fax service with phone number options that are completely free of charge.
Every eFax services package also includes the extremely useful large file sharing feature. It allows you to send files of up to 3 GB to 20 different people at a time. Your recipients get a secure link to the file, and you get a notification when they download it. Since it’s a part of the company’s cloud service, it comes with reliable high-end encryption.
There are three eFax pricing plans to choose from: eFax Plus, eFax Pro, and eFax Corporate. The key difference between the plans is the number of pages you get. All of the other features are the same. The Plus plan might be the best online fax service for small business owners because it lets you send and receive 150 pages for $14.13 per month. The Pro plan increases the number of pages to 200 for $16.63 per month, while the Corporate plan will give you a custom quote tailored to your business. Note that with yearly subscriptions, you get two months free, but there is an added $10 setup fee.
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MetroFax
Ease of use
excellent
Security
good
Multi-platform support
good
Customer support
excellent
Price
excellent
- ⦿Advanced admin privileges
- ⦿FaxBridge
- ⦿Fax-only infrastructure
mFax is an internet-based fax service with a twist. Its FaxBridge adapter turns your traditional fax machine into an eFax device. Aside from that, mFax has a variety of different subscription plans that let you scale your business with ease. The software is Windows-friendly, HIPAA-compliant, and offers a free trial. But it doesn’t end there.
mFax is based on Google Cloud technology, which ensures the safety of your documents. The interface is intuitive and easy to use whether you’re sending faxes directly from the web portal, your email account, or a Windows word processor. It has some of the most advanced user administration features that allow you to modify access levels, distribute fax numbers, and keep all users in check. In short, this is the best online fax service for business owners that need a bit more control over their staff.
Needless to say, the service also works great on mobile devices, so you won’t have any problems working on the go. All of the faxes you send are automatically stored in the cloud. There are no limitations, and you can search the database from any device. You can even make things easier by adding specific tags to each one of them.
Considering the emphasis that the company puts on security, it’s no wonder users often refer to it as the best secure online fax service. There are several security levels, including encryption, firewalls, backups, and daily monitoring. Sessions automatically expire after a certain period of time, preventing intruders from accessing your files. You can also restrict your account to specific IPs and keep everything local. We are only scratching the surface here, but it’s clear that the company relies on an impressive set of security features.
The mFax FaxBridge adapter is definitely among the more interesting options on offer. It’s a VoIP device that transforms your standard fax machine into a modern internet faxing system that’s more eco-friendly and economical. The web-based fax service device is pre-configured and connected with your account, so all you need to do is plug it in. It costs $99 plus shipping and handling and includes a $15 monthly service charge.
From a financial standpoint, mFax gives you a wide range of options with its four pricing plans. If you’re looking for a low cost fax service, try the Solo option for $7 per month. It comes with a 250-page limit and one toll-free number. It’s made specifically for one user so if you want to share it with other employees, you’ll have to consider other options.
Another cheap option that many regard as the best eFax for small business owners is the Team plan at $20 per month. You get 500 pages for each month, one toll-free number, five users to assign roles to, and the aforementioned admin interface. Users with larger appetites should consider the Business package with 1,000 pages and Infinity with 2,500 pages. Keep in mind that these packages cover faxing within the US and Canada. There is a separate page on the site that tells you what the international fax online rates are.
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RingCentral Fax
Ease of use
excellent
Security
good
Multi-platform support
excellent
Customer support
good
Price
excellent
- ⦿Number blocking
- ⦿800 and vanity numbers
- ⦿Free trial
RingCentral has been around for more than two decades building a reputation as one of the most reliable communications solutions on the market. The company’s main product is RingCentral Office that combines a number of services like call handling, video conferencing, and faxing. The online fax service is also available as a separate package with a free trial and a couple of scalable components.
With RingCentral Fax, you’ll be able to send and receive faxes via your PC, email, or the company’s best app for faxing. The service integrates with Box, Dropbox, Google Drive, and Microsoft Outlook to facilitate the faxing process and allow secure storage. No matter what plan you choose, you’ll be provided with your own local fax number.
Any additional numbers will cost you $4.99/month per user, while a one-time payment of $30 allows you to add 800 and vanity numbers to your account. Those are all shared numbers managed by a single administrator.
The interface is fairly simple to use. RingCentral’s cloud fax services even include a short guide to help you get started. The software enables you to add contacts that you can sort and put into various groups for mass faxing. You can get notifications by text and block any numbers you choose. But according to some RingCentral Fax reviews, the program only saves the last 200 faxes, which might pose an issue for bigger companies that send out a lot of faxes on a daily basis.
If you choose the basic RingCentral Fax pricing plan (Fax 1500), you’ll pay $17.99/month per user. This is the cost of the annual subscription, and if you prefer to make monthly payments, these electronic fax services will go up to $22.99. The name of the plan corresponds to the number of free pages you get with the subscription – 1,500 with every additional page costing you an extra 4.9 cents. The package also includes web and phone support.
If you’re looking for a bundle that combines other forms of communication with your fax needs, you can sign up for the Office plan. For $34.99 ($49.99 with monthly payments), you get a business phone number, unlimited calls, videos, texts, and screen-sharing capabilities. RingCentral’s best online fax service also lets you send and receive an unlimited number of faxes. Both plans offer a 30-day free trial, but you’ll still have to provide all your personal details and choose the numbers you want before starting the trial.
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mFax
Ease of use
excellent
Security
excellent
Multi-platform support
excellent
Customer support
good
Price
good
- ⦿Advanced admin privileges
- ⦿FaxBridge
- ⦿Fax-only infrastructure
mFax is an internet-based fax service with a twist. Its FaxBridge adapter turns your traditional fax machine into an eFax device. Aside from that, mFax has a variety of different subscription plans that let you scale your business with ease. The software is Windows-friendly, HIPAA-compliant, and offers a free trial. But it doesn’t end there.
mFax is based on Google Cloud technology, which ensures the safety of your documents. The interface is intuitive and easy to use whether you’re sending faxes directly from the web portal, your email account, or a Windows word processor. It has some of the most advanced user administration features that allow you to modify access levels, distribute fax numbers, and keep all users in check. In short, this is the best online fax service for business owners that need a bit more control over their staff.
Needless to say, the service also works great on mobile devices, so you won’t have any problems working on the go. All of the faxes you send are automatically stored in the cloud. There are no limitations, and you can search the database from any device. You can even make things easier by adding specific tags to each one of them.
Considering the emphasis that the company puts on security, it’s no wonder users often refer to it as the best secure online fax service. There are several security levels, including encryption, firewalls, backups, and daily monitoring. Sessions automatically expire after a certain period of time, preventing intruders from accessing your files. You can also restrict your account to specific IPs and keep everything local. We are only scratching the surface here, but it’s clear that the company relies on an impressive set of security features.
The mFax FaxBridge adapter is definitely among the more interesting options on offer. It’s a VoIP device that transforms your standard fax machine into a modern internet faxing system that’s more eco-friendly and economical. The web-based fax service device is pre-configured and connected with your account, so all you need to do is plug it in. It costs $99 plus shipping and handling and includes a $15 monthly service charge.
From a financial standpoint, mFax gives you a wide range of options with its four pricing plans. If you’re looking for a low cost fax service, try the Solo option for $7 per month. It comes with a 250-page limit and one toll-free number. It’s made specifically for one user so if you want to share it with other employees, you’ll have to consider other options.
Another cheap option that many regard as the best eFax for small business owners is the Team plan at $20 per month. You get 500 pages for each month, one toll-free number, five users to assign roles to, and the aforementioned admin interface. Users with larger appetites should consider the Business package with 1,000 pages and Infinity with 2,500 pages. Keep in mind that these packages cover faxing within the US and Canada. There is a separate page on the site that tells you what the international fax online rates are.
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Fax.Plus
Ease of use
excellent
Security
excellent
Multi-platform support
excellent
Customer support
good
Price
excellent
- ⦿Free plan
- ⦿2FA and biometric authentication
- ⦿Advanced admin privileges
Many consider Fax.Plus to be the best free fax service online because it has a free trial option that allows you to send up to ten pages. Of course, the whole point is to give you a taste of the service and help you get to know its main features. The paid version is an affordable, reliable option that works on all platforms and allows for numerous integrations.
There are a couple of ways you can create an account with Fax.Plus. You can either fill out the registration form on the website, sign in using your Google account, or simply use your Facebook profile.
You’re unlikely to need all these options, but you should expect to find them with top eFax services like this one. Whichever option you choose, the process doesn’t take more than a few minutes. Interestingly, the service is available through mobile and web apps but also integrates with emails, Google Drive, and Microsoft Word. You can even install it as a Chrome add-on for some quick faxing.
One thing immediately stands out about the Fax.Plus interface – it looks way better than most of the competition. It’s clean, modern, elegant, and easy to use. You’ll be informed that your fax reached its intended destination with a confirmation page and a QR code for validation.
Fax.Plus might be the best eFax solution for businesses that tailor to international clients. With these subscriptions, you can send faxes to more than 180 countries around the globe and get a local number for nearly 50 countries. Considering that most other companies charge extra for international faxing, this is a great deal.
Fax.Plus is equally impressive when it comes to security. The software is HIPAA and PCI-DSS compliant. There are network and web application firewalls, DDOS-protection, 256-bit AES encryption, and regular checkups from the company’s technical team. Moreover, the servers are located in Switzerland, allowing users to benefit from the country’s strict privacy laws.
User access to the best digital fax service is protected by two-factor authentication and biometric verification. Enterprise plan subscribers can enjoy additional levels of control that include enforcing 2FA, blocking users, and tracking logins.
The company offers five plans to choose from. You can use the Fax.Plus free plan to review some of the main features and get acquainted with the interface. However, most of the advanced options are reserved for the paid plans.
The first of those is the Basic one which costs $4.99 per month and limits you to 100 free pages. It comes with a dedicated fax number, unlimited storage, and the option for an electronic signature.
But what is the best online fax service plan that this provider has to offer? The Business plan is undoubtedly a favorite among users. It costs $14.99 per month with a limit of 800 pages and only $0.05 for every additional page. The plan also lets you assign five team members, gives you admin privileges, and integrates with Slack for simpler communication.
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SRFax
Ease of use
good
Security
good
Multi-platform support
good
Customer support
excellent
Price
excellent
- ⦿Fax scheduling
- ⦿HIPAA compliance
- ⦿60-day free trial
SRFax is frequently advertised as the best virtual fax service for a low price. But the strength of the company lies in its diversity. Plans range from the cheapest $3/month subscription to the premium package of $38.60/month and 2,500 free pages. One of the features that helps the software stand out from the competition is mass fax scheduling.
You can use SRFax through the company’s web portal, email, or integrate the API wherever you want. This makes the software slightly more suitable for advanced users. In any case, the site provides you with plenty of helpful material on the best fax to email service, including guides, FAQ, and other simple explanations.
With just a bit of patience, you’ll get the hang of it fairly quickly. We should mention that the software doesn’t have a dedicated SRFax app. However, it can be integrated with most email apps, so that’s hardly an issue.
The speed of the service is outstanding. There are rarely any glitches or bugs that affect the performance. Should you encounter a problem with your faxes (usually on the recipient’s end), you’ll be notified.
Online electronic faxing reviews confirm the software’s reliability and speed. As far as security is concerned, SRFax utilizes SSL and PGP encryption and allows you to protect your account with a password. These are just the basics, but it’s still good to know that they are in place.
The company will provide you with a local or toll-free fax number, but you can also use your existing line. However, you will need to check if your number is portable to SRFax by typing it in on the website. It’s a quick check-up that gives you results within seconds. The best online fax service for personal use will also include unlimited storage for your documents and allow you to schedule faxes for up to 50 recipients at one time.
There are numerous SRFax pricing plans, starting with the Basic package that costs $3/month and buys you 25 free pages while authorizing up to nine email addresses. This is the only plan that doesn’t include the 60-day SRFax free trial period. The Basic Plus plan unlocks access for multiple users and 200 pages for $5.50 per month.
The only differences between this plan and the web fax services offered by the most expensive package are the number of pages (the latter offers 2,500 pages), the option of consolidated billing, and, of course, the overall price, which goes up to $38.60. We should mention that these are all discounted prices for annual subscriptions.
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