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Discover the Best Online Fax Service Companies in 2021

Dragomir Simovic Image
ByDragomir Simovic
January 14,2021

Most of us think fax machines are outdated. But faxing is still being used around the globe especially in corporate settings where it’s regarded as a highly reliable means of communication. The internet helped modernize the process by making it faster, cheaper, and more efficient. There are plenty of companies nowadays that offer high-quality software in this niche, so finding the best online fax service is no easy task. We’ve compiled a list of some of the most popular, affordable, and innovative providers on the market. All you need to do is go through it and identify the best fit for you and your business.

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Best Overall
RingCentral Fax Logo
1. RingCentral Fax
Starts at
$17.99 /month
TRY FOR FREE
Ease of use

EXCELLENT

Security

GOOD

Multi-platform support

EXCELLENT

Customer support

GOOD

Price

EXCELLENT

SERVICE FEATURES
SERVICE DETAILS
  • Cloud-based technology
  • Efficient phone and video bundle
  • iOS and Android apps
Best for Large File Sharing
eFax Logo
2. eFax
Starts at
$14.13 /month
SIGN UP TODAY
Ease of use

EXCELLENT

Security

GOOD

Multi-platform support

EXCELLENT

Customer support

GOOD

Price

EXCELLENT

SERVICE FEATURES
SERVICE DETAILS
  • Toll-free fax number
  • Desktop and mobile apps
  • Video demonstrations
mFax Logo
3. mFax
Starts at
$7 /month
START FREE TRIAL
Ease of use

EXCELLENT

Security

EXCELLENT

Multi-platform support

EXCELLENT

Customer support

GOOD

Price

GOOD

SERVICE FEATURES
SERVICE DETAILS
  • Google cloud technology
  • Variety of pricing plans
  • High-end security
Best Privacy Laws
Fax.Plus Logo
4. Fax.Plus
Starts at
$4.99 /month
SIGN UP FOR FREE
Ease of use

EXCELLENT

Security

EXCELLENT

Multi-platform support

EXCELLENT

Customer support

GOOD

Price

EXCELLENT

SERVICE FEATURES
SERVICE DETAILS
  • Great interface design
  • Swiss privacy laws
  • Enhanced security
SRFax Logo
5. SRFax
Starts at
$3 /month
SIGN UP TODAY
Ease of use

GOOD

Security

GOOD

Multi-platform support

GOOD

Customer support

EXCELLENT

Price

EXCELLENT

SERVICE FEATURES
SERVICE DETAILS
  • API integrations
  • SSL and PGP encryption
  • Numerous pricing plans
MetroFax Logo
6. MetroFax
Starts at
$8.30 /month
SIGN UP TODAY
Ease of use

EXCELLENT

Security

GOOD

Multi-platform support

GOOD

Customer support

EXCELLENT

Price

EXCELLENT

SERVICE FEATURES
SERVICE DETAILS
  • High-quality mobile app
  • Competitive international rates
  • Support for Windows formats

Free Fax Services

If you’re only looking for the best online one-time fax service, there are a couple of options to consider. Most of these companies initially limit you to a few faxes to give you a taste of the service and wheel you in. Some are more generous than others, but most trial periods are designed to lead to subscriptions.

What is the best free online fax service?

We recommend any of these four companies: FaxZero, GotFreeFax, Fax.Plus, and FaxBurner. Deciding which one works for you depends on your specific needs.

FaxZero is often considered the best free online fax service because it allows you to send five faxes per day of up to three pages plus a mandatory cover. One notable downside is that the company places its logo on the cover page, which isn’t ideal for business communications. If you want to remove it and increase the number of pages to 25, you’ll have to switch to the pay-per-fax option, known as the Almost Free Fax tier. It costs $1.99 per fax and allows you to eliminate the cover page.

GotFreeFax gives you a slightly worse deal with a daily limit of two faxes and three pages per fax. However, the upside is that you get the best online fax service free cover page without any company branding. You can choose from dozens of free customizable templates. If you want to switch to paid options, you can either pay per page or acquire so-called page credits that don’t have an expiration date.

Instead of a daily limit, Fax.Plus gives you a one-time deal of 10 free pages. You can’t refresh this number - 10 pages is the limit with the free plan. If you need to go over that limit, every additional page will cost you $0.20. For many, Fax.Plus is the best one-time online fax service thanks largely to its effective interface and ease of use. The registration process is a bit frustrating but definitely worth it.

If you need a service that allows you to both send and receive faxes, you should give FaxBurner a try. After creating an account, you get a free fax number for sending and receiving documents. However, the number is only valid for 24 hours, so it works solely for same-day transactions. The monthly limit is 25 inbound pages, but you can only send five pages in total. Switching to a paid subscription unlocks 500 pages (inbound and outbound) for $12.50 a month.

At the end of the day, if you’re in need of a high-end, professional, and reliable faxing service, you will have to sign up for a paid plan. Most of the top online fax services on the market have free trials with refund options. Use it to your advantage and find the best solution for your business.

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Best Online Fax Service Companies - Reviews

RingCentral Review
RingCentral Review Logo VISIT WEBSITE
Ease of use

EXCELLENT

Security

GOOD

Multi-platform support

EXCELLENT

Customer support

GOOD

Price

EXCELLENT

  • ⦿ Number blocking
  • ⦿ 800 and vanity numbers
  • ⦿ Free trial

RingCentral has been around for more than two decades building a reputation as one of the most reliable communications solutions on the market. The company’s main product is RingCentral Office that combines a number of services like call handling, video conferencing, and faxing. The online fax service is also available as a separate package with a free trial and a couple of scalable components.

With RingCentral Fax, you’ll be able to send and receive faxes via your PC, email, or the company’s best app for faxing. The service integrates with Box, Dropbox, Google Drive, and Microsoft Outlook to facilitate the faxing process and allow secure storage. No matter what plan you choose, you’ll be provided with your own local fax number.

Any additional numbers will cost you $4.99/month per user, while a one-time payment of $30 allows you to add 800 and vanity numbers to your account. Those are all shared numbers managed by a single administrator.

The interface is fairly simple to use. RingCentral’s cloud fax services even include a short guide to help you get started. The software enables you to add contacts that you can sort and put into various groups for mass faxing. You can get notifications by text and block any numbers you choose. But according to some RingCentral Fax reviews, the program only saves the last 200 faxes, which might pose an issue for bigger companies that send out a lot of faxes on a daily basis.

If you choose the basic RingCentral Fax pricing plan (Fax 1500), you’ll pay $17.99/month per user. This is the cost of the annual subscription, and if you prefer to make monthly payments, these electronic fax services will go up to $22.99. The name of the plan corresponds to the number of free pages you get with the subscription – 1,500 with every additional page costing you an extra 4.9 cents. The package also includes web and phone support.

If you’re looking for a bundle that combines other forms of communication with your fax needs, you can sign up for the Office plan. For $34.99 ($49.99 with monthly payments), you get a business phone number, unlimited calls, videos, texts, and screen-sharing capabilities. RingCentral’s best online fax service also lets you send and receive an unlimited number of faxes. Both plans offer a 30-day free trial, but you’ll still have to provide all your personal details and choose the numbers you want before starting the trial.

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eFax Review
eFax Review Logo VISIT WEBSITE
Ease of use

EXCELLENT

Security

GOOD

Multi-platform support

EXCELLENT

Customer support

GOOD

Price

EXCELLENT

  • ⦿ Lifetime storage
  • ⦿ Electronic signature
  • ⦿ Large file sharing

eFax found a place among the world’s top online fax programs thanks largely to its many features and quality service. With the help of its parent company J2 Global corporation, eFax used the last two decades to establish itself as a leader in the world of online faxing with more than 10 million users. Its capabilities include large file sharing, cloud storage, and electronic signature functionality.

The company lets you send documents directly from your browser, through your email, or using the eFax app. The interface is easy to master, so you won’t need any guidance. In case you get stuck anywhere, you can turn to the best eFax company support for help or check out demonstration videos on the site. The software is compatible with traditional fax machines, so the recipient of your document doesn’t need an eFax account or any other virtual service.

You can add new contacts, manage existing ones, or import contact lists from email programs. Unlike most of the competition, an eFax subscription provides lifetime storage for your faxes as well as the option of third-party cloud storage integration. By adding tags to your faxes, you can organize them any way you want and make searches a lot easier. The best internet faxing service also offers an electronic signature for all your documents from any device you choose. Either write down your signature using the touchscreen or take a picture of it from a piece of paper.

With eFax, you have the option of using a local or universal toll-free fax number with a monthly subscription. There are benefits to both: local numbers help you establish your company as a member of the community, while toll-free numbers drastically expand your reach and make you more approachable. eFax is the best online fax service with phone number options that are completely free of charge.

Every eFax services package also includes the extremely useful large file sharing feature. It allows you to send files of up to 3 GB to 20 different people at a time. Your recipients get a secure link to the file, and you get a notification when they download it. Since it’s a part of the company’s cloud service, it comes with reliable high-end encryption.

There are three eFax pricing plans to choose from: eFax Plus, eFax Pro, and eFax Corporate. The key difference between the plans is the number of pages you get. All of the other features are the same. The Plus plan might be the best online fax service for small business owners because it lets you send and receive 150 pages for $14.13 per month. The Pro plan increases the number of pages to 200 for $16.63 per month, while the Corporate plan will give you a custom quote tailored to your business. Note that with yearly subscriptions, you get two months free, but there is an added $10 setup fee.

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mFax Review
mFax Review Logo VISIT WEBSITE
Ease of use

EXCELLENT

Security

EXCELLENT

Multi-platform support

EXCELLENT

Customer support

GOOD

Price

GOOD

  • ⦿ Advanced admin privileges
  • ⦿ FaxBridge
  • ⦿ Fax-only infrastructure

mFax is an internet-based fax service with a twist. Its FaxBridge adapter turns your traditional fax machine into an eFax device. Aside from that, mFax has a variety of different subscription plans that let you scale your business with ease. The software is Windows-friendly, HIPAA-compliant, and offers a free trial. But it doesn’t end there.

mFax is based on Google Cloud technology, which ensures the safety of your documents. The interface is intuitive and easy to use whether you’re sending faxes directly from the web portal, your email account, or a Windows word processor. It has some of the most advanced user administration features that allow you to modify access levels, distribute fax numbers, and keep all users in check. In short, this is the best online fax service for business owners that need a bit more control over their staff.

Needless to say, the service also works great on mobile devices, so you won’t have any problems working on the go. All of the faxes you send are automatically stored in the cloud. There are no limitations, and you can search the database from any device. You can even make things easier by adding specific tags to each one of them.

Considering the emphasis that the company puts on security, it’s no wonder users often refer to it as the best secure online fax service. There are several security levels, including encryption, firewalls, backups, and daily monitoring. Sessions automatically expire after a certain period of time, preventing intruders from accessing your files. You can also restrict your account to specific IPs and keep everything local. We are only scratching the surface here, but it’s clear that the company relies on an impressive set of security features.

The mFax FaxBridge adapter is definitely among the more interesting options on offer. It’s a VoIP device that transforms your standard fax machine into a modern internet faxing system that’s more eco-friendly and economical. The web-based fax service device is pre-configured and connected with your account, so all you need to do is plug it in. It costs $99 plus shipping and handling and includes a $15 monthly service charge.

From a financial standpoint, mFax gives you a wide range of options with its four pricing plans. If you’re looking for a low cost fax service, try the Solo option for $7 per month. It comes with a 250-page limit and one toll-free number. It’s made specifically for one user so if you want to share it with other employees, you’ll have to consider other options.

Another cheap option that many regard as the best eFax for small business owners is the Team plan at $20 per month. You get 500 pages for each month, one toll-free number, five users to assign roles to, and the aforementioned admin interface. Users with larger appetites should consider the Business package with 1,000 pages and Infinity with 2,500 pages. Keep in mind that these packages cover faxing within the US and Canada. There is a separate page on the site that tells you what the international fax online rates are.

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Fax.Plus Review
Fax.Plus Review Logo VISIT WEBSITE
Ease of use

EXCELLENT

Security

EXCELLENT

Multi-platform support

EXCELLENT

Customer support

GOOD

Price

EXCELLENT

  • ⦿ Free plan
  • ⦿ 2FA and biometric authentication
  • ⦿ Advanced admin privileges

Many consider Fax.Plus to be the best free fax service online because it has a free trial option that allows you to send up to ten pages. Of course, the whole point is to give you a taste of the service and help you get to know its main features. The paid version is an affordable, reliable option that works on all platforms and allows for numerous integrations.

There are a couple of ways you can create an account with Fax.Plus. You can either fill out the registration form on the website, sign in using your Google account, or simply use your Facebook profile.

You’re unlikely to need all these options, but you should expect to find them with top eFax services like this one. Whichever option you choose, the process doesn’t take more than a few minutes. Interestingly, the service is available through mobile and web apps but also integrates with emails, Google Drive, and Microsoft Word. You can even install it as a Chrome add-on for some quick faxing.

One thing immediately stands out about the Fax.Plus interface – it looks way better than most of the competition. It’s clean, modern, elegant, and easy to use. You’ll be informed that your fax reached its intended destination with a confirmation page and a QR code for validation.

Fax.Plus might be the best eFax solution for businesses that tailor to international clients. With these subscriptions, you can send faxes to more than 180 countries around the globe and get a local number for nearly 50 countries. Considering that most other companies charge extra for international faxing, this is a great deal.

Fax.Plus is equally impressive when it comes to security. The software is HIPAA and PCI-DSS compliant. There are network and web application firewalls, DDOS-protection, 256-bit AES encryption, and regular checkups from the company’s technical team. Moreover, the servers are located in Switzerland, allowing users to benefit from the country’s strict privacy laws.

User access to the best digital fax service is protected by two-factor authentication and biometric verification. Enterprise plan subscribers can enjoy additional levels of control that include enforcing 2FA, blocking users, and tracking logins.

The company offers five plans to choose from. You can use the Fax.Plus free plan to review some of the main features and get acquainted with the interface. However, most of the advanced options are reserved for the paid plans.

The first of those is the Basic one which costs $4.99 per month and limits you to 100 free pages. It comes with a dedicated fax number, unlimited storage, and the option for an electronic signature.

But what is the best online fax service plan that this provider has to offer? The Business plan is undoubtedly a favorite among users. It costs $14.99 per month with a limit of 800 pages and only $0.05 for every additional page. The plan also lets you assign five team members, gives you admin privileges, and integrates with Slack for simpler communication.

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SRFax Review
SRFax Review Logo VISIT WEBSITE
Ease of use

GOOD

Security

GOOD

Multi-platform support

GOOD

Customer support

EXCELLENT

Price

EXCELLENT

  • ⦿ Fax scheduling
  • ⦿ HIPAA compliance
  • ⦿ 60-day free trial

SRFax is frequently advertised as the best virtual fax service for a low price. But the strength of the company lies in its diversity. Plans range from the cheapest $3/month subscription to the premium package of $38.60/month and 2,500 free pages. One of the features that helps the software stand out from the competition is mass fax scheduling.

You can use SRFax through the company’s web portal, email, or integrate the API wherever you want. This makes the software slightly more suitable for advanced users. In any case, the site provides you with plenty of helpful material on the best fax to email service, including guides, FAQ, and other simple explanations.

With just a bit of patience, you’ll get the hang of it fairly quickly. We should mention that the software doesn’t have a dedicated SRFax app. However, it can be integrated with most email apps, so that’s hardly an issue.

The speed of the service is outstanding. There are rarely any glitches or bugs that affect the performance. Should you encounter a problem with your faxes (usually on the recipient’s end), you’ll be notified.

Online electronic faxing reviews confirm the software’s reliability and speed. As far as security is concerned, SRFax utilizes SSL and PGP encryption and allows you to protect your account with a password. These are just the basics, but it’s still good to know that they are in place.

The company will provide you with a local or toll-free fax number, but you can also use your existing line. However, you will need to check if your number is portable to SRFax by typing it in on the website. It’s a quick check-up that gives you results within seconds. The best online fax service for personal use will also include unlimited storage for your documents and allow you to schedule faxes for up to 50 recipients at one time.

There are numerous SRFax pricing plans, starting with the Basic package that costs $3/month and buys you 25 free pages while authorizing up to nine email addresses. This is the only plan that doesn’t include the 60-day SRFax free trial period. The Basic Plus plan unlocks access for multiple users and 200 pages for $5.50 per month.

The only differences between this plan and the web fax services offered by the most expensive package are the number of pages (the latter offers 2,500 pages), the option of consolidated billing, and, of course, the overall price, which goes up to $38.60. We should mention that these are all discounted prices for annual subscriptions.

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MetroFax Review
MetroFax Review Logo VISIT WEBSITE
Ease of use

EXCELLENT

Security

GOOD

Multi-platform support

GOOD

Customer support

EXCELLENT

Price

EXCELLENT

  • ⦿ Multiple fax recipients
  • ⦿ Automatic retries
  • ⦿ North America-based support

If you consider the number of pages you get with a subscription and overage costs, MetroFax has some of the best deals on the market. For some users this was enough to label it as the best online fax service provider. However, MetroFax has a lot more to offer. Some of the highlights include a smooth-running app, a feature-rich admin console, automatic retries, and excellent customer support.

MetroFax can be accessed through the web-based portal, email, or dedicated apps. While the desktop version seems a bit outdated, the app works like a charm on both iOS and Android. The interface is user-friendly, clear, and responsive. Even those who never used a web-based fax before won’t have a tough time finding their way around. You’ll get an SMS or email notification when your fax comes through. If there is a problem, the software will automatically retry five more times before reporting an error.

The MetroFax.com service is focused on the US and Canada. The company promises never to charge you long-distance fees within these two countries. You will get a dedicated local or toll-free number, but you can also keep your existing line. For international faxing, you’ll need to refer to the list displayed on the site. The rates are genuinely competitive and among the lowest in the industry. Internet fax service reviews reveal that there are no hidden fees or extra charges after signup. There are also no cancellation fees, so if you want to cancel MetroFax, you can do it at any time.

Adding contacts is simple. You can either create each one or upload a CSV contact list. The interface allows you to easily send faxes to multiple recipients via your emails or directly through MyAccount Metrofax. Up to five email addresses can be connected to your account and controlled through a centralized admin console. If you want to go through your previous online faxes and review the history, you can turn to the site’s database.

The website offers three different subscription options named Essential, Best Value, and Professional. All of the packages have the basic features. The plans differ from the aforementioned ones on our list in terms of price and the number of free pages. With the Essential Metrofax pricing plan, you will be paying $8.30 per month for 500 inbound and outbound pages. Best Value pumps that number to 1,000 for $10.79/month, while Professional gives you 2,500 pages for $29.96. If you’re not sure which option is right for you, there is also a 14-day free trial.

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FAQ
Does Google have a fax service?

Although Google doesn’t have its own fax service, it allows you to connect with numerous apps and services that do. When searching for the best email fax service, make sure the company you choose supports Gmail and can connect to GoogleDocs. In most cases, the company will make this information available in its list of features. Alternatively, you can ask customer support whether it has the functionality.

How safe are online fax services?

Online faxing is actually much safer than printed faxing. Since it’s all done online, there’s a much smaller chance of confidential documents falling into the wrong hands. All of the best internet fax services will provide you with high-end encryption and shield your document from prying eyes. Note that the overall security of your faxes depends on both the sender and the recipient. It is imperative that both parties use reliable companies and practice secure online faxing techniques.

What is the cheapest online fax service?

FaxZero gives you a great free option with a limit of five faxes per day. Meanwhile, SRFax offers good value for money with a monthly subscription of just under $10 for 500 pages, and RingCentral will let you send an unlimited number of pages for $50/month. Ultimately, the best fax service online will be the one that suits your business requirements. Many of these companies also offer exceptional discounts for bulk faxing and long-term subscriptions.

How much does eFax cost?

At the moment, eFax offers three subscription plans: Plus, Pro, and Corporate. Plus will cost you $14.13/month, and you will be able to send and receive a total of 300 pages (150 each). The Pro plan costs $16.63/month, increasing the number of pages to 400 (200 each), while the Corporate option offers customizable solutions per request. These are the prices for the best eFax service with an annual subscription, which also includes free months.

Which is more secure, fax or email?

Both emails and traditional faxes have security issues that make them unreliable choices. Emails can be hacked and intercepted and are usually not admissible in court. Traditional faxing, on the other hand, leaves documents completely exposed, which is a huge concern for companies sending sensitive information. A reliable solution to this problem is a combination of both through eFaxes. The best online fax service will allow you to send official documents safely and quickly. Make sure you go through our list and pick the right provider for your business.