The Best UX Design Agency for Your Business

Help your product find the right target audience.

Today, the quality of any software is measured mainly by the satisfaction of its users. That’s why companies spend large portions of their budget making sure their customers’ needs are met. This is the main philosophy behind UX design. A good UX design agency is constantly on the lookout for new, more effective ways to communicate with users, whether that’s by creating more intuitive interfaces or visually breathtaking designs. If you feel your product needs a good makeover, check out our list of top UX agencies for inspiration.

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1.

Praxent
  • More than 300 projects
  • 19+ years of experience
  • Rapid prototyping

With more than 300 projects under its belt and nearly 20 years of experience in the field of UX design, Praxent brings a lot to the table. After conducting thorough research on your behalf, the agency will create an innovation roadmap and clearly define all the goals it sees as important for your business. Thanks to rapid prototyping, you’ll get a chance to test out the product and look for any problems early on. All of these features combined make Praxent one of the best UX design firms on the web.

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With more than 300 projects under its belt and nearly 20 years of experience in the field of UX design, Praxent brings a lot to the table. After conducting thorough research on your behalf, the agency will create an innovation roadmap and clearly define all the goals it sees as important for your business. Thanks to rapid prototyping, you’ll get a chance to test out the product and look for any problems early on. All of these features combined make Praxent one of the best UX design firms on the web.

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  • Number of Services - Good
  • Work Process - Excellent
  • Reputation - Excellent
  • Price - Good

2.

Momentum Design Lab
  • Innovation sprints
  • Ethnographic studies
  • Innovation Lab team

Momentum Design Lab is all about fast and effective solutions. If you don’t want to waste your time doing the research, you’ll get a lot out of the agency’s innovation sprints. Momentum’s experts simply attack the problem head on, so you get to see the results as soon as possible. Another feature worth mentioning is the company’s so-called Innovation Lab, which is a team of experts who work closely with clients on their projects.

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Momentum Design Lab is all about fast and effective solutions. If you don’t want to waste your time doing the research, you’ll get a lot out of the agency’s innovation sprints. Momentum’s experts simply attack the problem head on, so you get to see the results as soon as possible. Another feature worth mentioning is the company’s so-called Innovation Lab, which is a team of experts who work closely with clients on their projects.

Read full review VISIT WEBSITE
  • Number of Services - Good
  • Work Process - Good
  • Reputation - Excellent
  • Price - Good

3.

Fuzzy Math
  • Focus on research
  • Co-designing projects
  • Education
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The great thing about Fuzzy Math as an agency is that clients are not only allowed to meddle – they’re encouraged. This is not something you’ll often find among UX and UI design firms, so it’s certainly worth mentioning. Fuzzy Math puts a lot of emphasis on research, user interviews, market analysis, and creating personas. This is also an exceptional agency if you only need consultation or want to provide your own design team with professional training.

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The great thing about Fuzzy Math as an agency is that clients are not only allowed to meddle – they’re encouraged. This is not something you’ll often find among UX and UI design firms, so it’s certainly worth mentioning. Fuzzy Math puts a lot of emphasis on research, user interviews, market analysis, and creating personas. This is also an exceptional agency if you only need consultation or want to provide your own design team with professional training.

Read full review VISIT WEBSITE
  • Number of Services - Excellent
  • Work Process - Excellent
  • Reputation - Excellent
  • Price - Good

4.

Clay
  • Wide range of services
  • Software development
  • Copywriting

Clay is an all-in-one agency that will help you research the market, come up with a cool UI design, develop your software, and even provide you with engaging content. This is a great option for clients who need a complete makeover quickly and conveniently, since the one user experience design company handles every part of the process. The price is on the higher end of the scale, but for a full-service offer, it’s worth the extra money.

Read full review

Clay is an all-in-one agency that will help you research the market, come up with a cool UI design, develop your software, and even provide you with engaging content. This is a great option for clients who need a complete makeover quickly and conveniently, since the one user experience design company handles every part of the process. The price is on the higher end of the scale, but for a full-service offer, it’s worth the extra money.

Read full review VISIT WEBSITE
  • Number of Services - Excellent
  • Work Process - Good
  • Reputation - Excellent
  • Price - Good

5.

December Labs
  • Lower cost
  • Milestone-based work
  • Transparent work process

December Labs is transparent about its work process in a number of ways. The agency’s website clearly explains all the steps involved, all with clear estimates of how long the process will take. Development is based on well-defined milestones, so the client knows exactly how far along production is at any given time. If you want to streamline the process or emphasize a certain feature, you can get in touch with a company representative and they’ll make sure it happens.

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December Labs is transparent about its work process in a number of ways. The agency’s website clearly explains all the steps involved, all with clear estimates of how long the process will take. Development is based on well-defined milestones, so the client knows exactly how far along production is at any given time. If you want to streamline the process or emphasize a certain feature, you can get in touch with a company representative and they’ll make sure it happens.

Read full review VISIT WEBSITE
  • Number of Services - Excellent
  • Work process - Excellent
  • Reputation - Excellent
  • Price - Excellent

Stages of UX Design

UX design is a complex process that consists of several stages. Here are the essential elements as explained by CareerFoundry:

- Research

The first and most important step of every good UX design process is the research. This is where your UX design agency analyzes the market, studies the competition, and interviews potential users of the product. The latter allows the designers to find out exactly what users want and identify some of the main problems they face. After that, they can move onto the next step.

- Creating personas

The next step is creating fictional users, so-called personas that will represent your target audience. For example, an agency might create Dave - a 30-year-old small business owner from Denver - as one persona and 45-year-old Rita - a passionate kindergarten teacher - as another. These fully developed characters - perfect representations of their social groups - act as filters for any interface change.

- Designing wireframes

Wireframes are essentially sketches of the interface - detailed schemes that UI design companies come up with. They start off as simple drafts that offer just a basic idea of what the interface would look like. With every change and improvement, these wireframes become more complex and elaborate. At the very end of the process, the wireframes are almost identical to the final product.

- Testing

In a way, testing is the final part of the UX cycle. The finished product goes to real-life users, who assess the quality and point out important flaws. Testing the prototype is an important step because it lets the UX design firm polish any problems and catch bugs before they cause any frustration among paying customers. During this process, testers might also discover that the product doesn’t actually solve the problems it was designed to fix, in which case it needs some serious reworking.

Methodology

Because UX is so in-demand nowadays, there are many agencies to choose from. This is why it’s important to know exactly what to look for. Here’s the checklist we used to identify the best user interface design companies out there.

List of services

Most of the best design agencies in the world offer a wide range of services that go beyond simple UX design. As such, it’s important to find out what the agency you choose is capable of. Typically, it’s much better for your budget if you can find a single agency to do your research, design your product, develop it, and then provide maintenance.

Work process

If possible, you should familiarize yourself with the agency’s work process. How does the agency achieve what it claims it will? How involved are you as a client in that workflow? Top UX design firms are usually transparent about all of this because they have nothing to hide.

Reputation

During your initial research, you’ll probably come across reviews from other clients who are sharing their experiences with the agency. While these are important and can give you a sense of the agency’s reputation, you should take them with a grain of salt, especially if they’re posted anonymously. We rely only on reliable reviews posted on Clutch.co.

Price

Finally, there’s the question of price. The only way can get an exact price for your project is to contact the agency and give them the basic information. In our reviews, we provide you with a ballpark estimate so you know what to expect.

5 Top UX Agencies

  • 1. Praxent
  • 2. Momentum Design Lab
  • 3. Fuzzy Math
  • 4. Clay
  • 5. December Labs

UX Agency Reviews

Key Features
  • Number of Services - GOOD
  • Work Process - EXCELLENT
  • Reputation - EXCELLENT
  • Price - GOOD
Additional Features
  • Almost two decades of experience
  • Solid research skills
  • Innovation planning

With nearly 20 years of experience in the field of digital product development, Praxent is one of the highest-rated user experience design companies in the world. Located in Austin, Texas, the agency works mainly with mid-market companies and enterprises with a minimum project size of $25,000. Praxent has worked on more than 300 different projects with various companies located both in Texas and outside the state. With an average review score of 4.8 on Clutch.co, Praxent is at the very top of the list of graphic design agencies in terms of customer satisfaction.

The company explains its services through three main elements, which are creatively named Discover, Envision, and Build. 

Discover is mainly based on the agency’s exceptional research skills. Praxent’s experts not only analyze the market and the competition – they also scrutinize your own company to identify any problems and find the potential for improvement. Like numerous other top UI design companies, Praxent also puts a lot of effort into user surveys to hear the audience out. After that, the agency makes an innovation roadmap – a detailed plan of the proposed changes that will be followed to the letter.

Speed is one of Praxent’s greatest virtues, a fact that is reflected in the agency’s rapid prototyping. You don’t have to wait months to see if your product or new design will appeal to the masses. The Envision phase also focuses on your branding efforts as the best way of reaching out to your audience.

Build, the third phase, logically refers to the UI UX design company’s development of software. The agency can create a custom app for any type of device, but also design custom software based on your specifications. Praxent can also help you out if you need some work done on an existing product. You can rest assured that this agency will cover all the bases.

The price of Praxent’s services ranges from $100 to $149 per hour, which puts it somewhere in the middle of the market. However, the company is very budget-conscious, so you know your resources won’t be wasted.

Key Features
  • Number of Services - GOOD
  • Work Process - GOOD
  • Reputation - EXCELLENT
  • Price - GOOD
Additional Features
  • 50 overwhelmingly positive reviews
  • Innovation sprints
  • Customer journey mapping

Momentum Design Lab is another exceptional entry on our list of top UX agencies. Located in San Mateo, just 20 miles south of San Francisco, this company of top-notch professionals has been helping clients improve their UX designs for more than 17 years. The agency currently holds an impressive score of 4.8 on Clutch.co based on 50 impartial reviews.

Depending on your company’s needs, Momentum Design Lab can offer several services. If you’re looking for quick, straight-to-the-point solutions, you’ll appreciate Momentum’s innovation sprints. This approach favors functionality over thoroughness and yields fast results without spending time on detailed research. You get deliverables in the form of wireframes, visual designs, clickable prototypes, and style guides.

Of course, considering Momentum is a full UI UX design agency, you can be as detailed as you like with your products. Among other services, Momentum also provides you with ethnographic studies, competitive analysis, and customer journey mapping. If you already have a finished product that needs to be redone, you can ask for expert evaluation and usability testing beforehand. The agency’s experts will locate all your product’s weak spots and propose the best strategy for dealing with them.

Working closely with clients is Momentum’s greatest virtue. If you need the agency’s help on a couple of projects for an extended period of time, you’ll be assigned a special Innovation Lab team that will work with you for up to a year. The best UX agency team consists of researchers, strategists, business analysts, designers, and developers. It’s basically a task force custom-created for your specific business needs.

Momentum Design Lab offers services to all types of businesses, but the agency’s minimum project size is $50,000. With an hourly rate ranging from $150 to $199, it might be on the more expensive side, although this varies from project to project. Contact Momentum to get a quote for your company.

Key Features
  • Number of Services - EXCELLENT
  • Work Process - EXCELLENT
  • Reputation - EXCELLENT
  • Price - GOOD
Additional Features
  • Co-designing with clients
  • Technology-independent designers
  • Training services

Fuzzy Math is a Chicago-based UX design agency founded in 2009. For over a decade, the agency has been helping companies large and small find the perfect UX model for their businesses. A nearly perfect score of 4.9 on Clutch.co is just one reason why this agency belongs on our list.

For Fuzzy Math, research plays a key role in creating winning UX designs. This agency provides the whole package, starting with user interviews then moving on to testing, market analysis, user journey mapping, and creating personas. It’s also worth noting that Fuzzy Math’s designers are technology-independent, meaning they don’t limit themselves to a single medium or device. Like the majority of top UX companies, Fuzzy Math fully embraces its creativity.

In addition to that, the agency invests a lot of time in establishing solid connections with clients. Fuzzy Math makes sure clients are kept in the loop at all times, delivers conceptual designs, and allows projects to be co-designed. This is above and beyond what you’d expect even from the top web design companies in the world.

Another thing that separates Fuzzy Math from the competition is its training service. Educating clients and team members on all aspects of their own project is to be expected, but Fuzzy Math goes much further. This is one of the rare UX consulting firms that can actually teach your own design team how to be more user-oriented and focus on a single idea at the time.

You’ll pay between $150 and $199 per hour to work with Fuzzy Math, which is at the more expensive end of the spectrum. The minimum project size, according to the agency’s Clutch profile, is a fairly standard $25,000. What’s more, Fuzzy Math has also worked with numerous Fortune 500 companies. If your budget can handle this hourly rate, you should certainly give the agency a call.

Key Features
  • Number of Services - Excellent
  • Work Process - Good
  • Reputation - Excellent
  • Price - Good
Additional Features
  • UX/UI audit
  • Front-end and back-end programming
  • Copywriting

Another company founded in 2009, Clay holds a steady 4.8 star rating on Clutch.co based on 19 impartial reviews. This UX design agency from San Francisco offers a wide range of services that go well beyond the call of duty.

Clay divides its services into four categories, two of which are solely focused on UX. 

The first part is strategy. Clay starts its work by researching the market, the competition, and analyzing the company in question. The UX/UI audit helps the agency determine the effectiveness of existing user-engagement elements. This process ends with a full product strategy, created in collaboration with the client and stakeholders.

 

The design category is much more concrete than the previous one. This is where the user interface design firm actually deals with the visuals of the product. Clay doesn’t only include UX/UI design, but also works on the entire formation of the brand identity to create something users will be able to connect to easily. After coming up with its design, Clay creates a prototype and tests its effectiveness thoroughly.

In addition to the graphic part of the work, Clay also does programming – both back-end and front-end. This is extremely useful if you need an all-in-one solution, especially considering the agency also offers copywriting, animation, and iconography services.

This UX design company charges between $150 and $199 per hour, which is slightly above average. However, this price seems more reasonable when you consider that you’re getting a full service including design, development, and content. As befits the price, the minimum project size is $50,000.

Key Features
  • Number of services - Excellent
  • Work process - Excellent
  • Reputation - Excellent
  • Price - Excellent
Additional Features
  • Full-stack development
  • AR/VR technologies
  • Machine learning

December Labs was founded in 2014 in Houston, TX. This means that, compared to some other user interface design companies on our list, it’s fairly new. However, with a score of 4.9 on Clutch.co and 15 positive unbiased reviews, it has already earned its stripes.

The agency’s website gives you pretty good representation of its overall work process, along with estimates of how long each step will take. That way you know immediately what you’re getting yourself into.

The first part of the process focuses on research and analysis. The agency examines both your business goals and the needs of your users to figure out the best approach. An experienced strategist helps you create an efficient and effective plan based on carefully crafted milestones. Once that is done, the UI design agency comes up with a low-fidelity wireframe as the basis of any future work. This part of the process can take up to two weeks, depending on the project.

The aforementioned low-fidelity wireframe evolves into a high-fidelity version in the second phase, which can take anywhere from three to six months. At the end of this important stage, the team has a clear vision of the project and every step is carefully planned out.

The third part is the actual development of the product, which takes from two to four months, once again depending on the complexity of the project. What’s great about this UI design company is the fact that the entire development process relies on individual milestones. You can always keep track of your progress and make sure everything is going as planned. This is also great if you want to prioritize certain features, so you can streamline everything.

The final stage can last up to three weeks. It’s all about adding the final touches and working with the client’s team to ensure the best possible transition. Rushed launches can cause more problems in the long run and December Labs isn’t the type of UX company that will let that happen. Once you hire this agency, you know you’re in safe hands.

According to Clutch.co, December Labs offers services ranging from $50 to $99 per hour. This is the most affordable option on our list – it’s almost as cheap as hiring an individual designer. Similarly, the minimum project size is “just” $10,000, which is very reasonable for this industry.

Frequently Asked Questions

What is UX agency?

The main goal of a UX agency is to provide a great experience for the user. This is done through extensive research, innovative design, and continuous testing to make sure both the client and the end-user are satisfied. The agency usually employs an array of professionals, including researchers, designers, strategists, analysts, and developers. They all work together to create the optimal customer experience.

How much does a UX designer cost?

This depends mainly on the experience of the designer and the type of service you’re after. According to one of the biggest freelance platforms right now, Upwork, general UX design can cost anywhere between $25 and $75 an hour. That estimate is based on US freelancers who work at an intermediate level. User experience design firms can charge more, but that’s because they often include a team of professionals and not just a single UI UX designer. In any case, keep in mind that the best UI design doesn’t come cheap and there’s a good reason for that.

What does UX design mean?

This oft-used acronym is actually an abbreviation of the term user experience. UX design is basically a branch of graphic design that focuses solely on the user’s interaction with the product or service. UX agencies use it to improve the entire user experience by adding various visually pleasing and functional elements to the product. A good example is microinteractions, those little animations that are triggered when a user clicks on or hovers over an element. Not only is this visually appealing, but it also serves a purpose - it tells users they have (un)successfully interacted with the element.

What does UI UX mean?

The main difference between best user interface design (UI) and user experience (UX) is the focus. UI refers to basically any part of the software, service, or website that the user interacts with. A UI design firm comes up with screens, pages, and all of the elements on those pages. However, once the interaction happens, that’s where UX comes in. The focus of UX design is the feeling the user gets from using a product. The design tries to manipulate the experience through usability, accessibility, and desirability. Good UX design follows every step of the user’s interaction and streamlines the experience.

Does UX design require coding?

In most cases, the best companies for UX designers don’t require any coding knowledge. However, this might be an advantage in some cases. Considering UX design is a competitive field, you need to find a way to stand out from the crowd. A top UX designer who knows a little bit of coding can be useful in a number of ways. They can deal with the odd front-end or back-end problem if it comes up, therefore offering a more complete service as a freelancer. That said, the technology has evolved so much that there’s no other explicit reason why you should use code in any case.

How do I become a UX designer?

The first thing you need to do is make sure you actually want to become a UX designer. Go online, do some research, and find out what user interface design firms actually do. You need to learn as much as possible and become an expert on the subject. Once you’re confident you want to go down that path, it’s time to find a suitable course on the web. There are countless courses out there, but you have to understand straight away that there are no shortcuts. Acquiring the necessary skills will take some time and effort. In fact, one might say that it’s an ongoing process that never really ends. Once you feel you’ve acquired enough skills, it’s time to put them to the test. Do some real-world designing for user experience consulting firms to get a feel for the job and learn new things along the way. Create your own project or accept a few low-cash offers just to get some experience. Don’t feel discouraged if it doesn’t work at first. Every beginning is hard. It will get easier with time.

What programs do UX designers use?

Because UX design includes a number of different elements, it makes sense that you’ll need various programs to make it work. When it comes to interface design, some of the most popular software solutions include Sketch, UXPin, and Adobe XD. Flinto and Principle are great choices for motion design, while Justinmind and Axure might be your best option for wireframing. In addition to that, every good UX design agency uses Hotjar for testing purposes.

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