20 Outsourcing Statistics to Guide Your HR Decisions
ByIvana V.
March 17,2022
In today’s world, when you want to find a reliable and affordable employee, you don’t have to limit yourself to the city, country, or even part of the world you currently live in. Remote work is all the rage nowadays, which is why more and more companies opt for outsourcing.
Here’s the thing - not only does this business model reduce overall costs - it also gives you access to a global talent pool that would otherwise be beyond your reach. We’ve gathered the most mind-blowing outsourcing statistics to help you understand just how popular this hiring method is and what some of its biggest benefits are.
It might not come as a surprise that the US is the single biggest outsourcing country in the world. Although some opponents of outsourcing believe this trend is costing Americans their jobs, the fact remains that the global market relies on it.
Here’s why - India, China, and numerous other countries around the globe offer high-quality work at affordable prices. In the future, we can expect to see Eastern European countries to join the race, which will further improve the quality of the work provided.
Key Outsourcing Stats:
- It is estimated that 300.000 positions are outsourced every year.
- In 2018, the global market for outsourcing was worth $85.6 billion.
- Government and Defense sectors are the two biggest users of outsourcing in the Americas.
- 59% of businesses use outsourcing to reduce their expenses.
- 65% of businesses that outsource application hosting say they would increase their outsourcing efforts in the future.
- 78% of respondents in Deloitte’s survey say they feel positive about their outsourcing relationship with other companies.
US Outsourcing Statistics
The Government and Defense sectors are the two biggest users of outsourcing in the Americas.
(KPMG)
Two of the most influential countries in the world, the US and Canada, utilize outsourcing for their Government and Defense needs. These two sectors contribute 81% to outsourcing contract value. In Europe, the Middle East, and Africa (EMA), the main areas of contribution are Government, Banking, and Telecom, while in the ASPAC (Asia-Pacific), it’s just Telecom.
Because of the Great Recession, call center workers in the US earn on average only 14% more than outsourced workers in India.
(The Balance)
Job outsourcing statistics tell us India and the Philippines have been the go-to choices for US call center agencies for years now, thanks to the affordable English-speaking workforce. However, the fact that the difference between salaries isn’t that big nowadays may affect US jobs lost to outsourcing and help reduce unemployment in the country.
In 2017, 84.2% of outsourcing deals originated in the US.
(KPMG)
While India is the biggest outsourcing provider in the world, the US is certainly the biggest contractor with a whopping 84.2% of the whole market, according to US outsourcing stats. The best way to highlight the importance of the US is to take a look at the second biggest contributor, the UK, which makes a rather unimpressive 5.2% contribution.
After the Great Recession, only 9% of businesses decided to stop their outsourcing efforts.
(Brandon Gaille)
On the other hand, more than half of companies (57%) actually decided to increase their use of outsourcing. These United States outsourcing statistics show the remaining 34% of these companies simply restructured their existing agreements but kept on relying on them. Hence, 91% of companies in total still continued to use this business model after the recession. Indeed, offshoring (which is yet another popular term for it) is a rather cost-effective model, so it’s suitable in times of crisis.
Global Stats on Outsourcing
In 2018, the global market for outsourcing was worth $85.6 billion.
(Statista)
If we take a look at the provided chart, we can see this is a step down from the year before, when the market was worth $3.3 billion more. There was a steady climb between 2000 and 2012, following which the values have fluctuated a bit more dramatically. The highest value was in 2014, reaching the amazing $104.6 billion.
Global business process outsourcing (BPO) revenue was $62 billion in 2018.
(Statista)
These outsourcing statistics by year show the outsourcing revenue in the IT sector in 2018 was “just” $23.6 billion. In 2014, when the total revenue reached the highest point, BPO amounted to $76.1 billion, while ITO garnered $28.5 billion.
India is still the leader in global outsourcing.
(ATKearney)
For years now, India has been the industry’s leader, offering a large number of skilled English-speaking workers that no other country can provide at this low cost. According to outsourcing statistics from 2017, India is at the top with an index of 7.07, followed by China and Malaysia, which have 6.31 and 6.11, respectively. It’s worth mentioning that, when it comes to pure financial attractiveness - how affordable workers are in a specific country - Sri Lanka has the highest index number on the list with 3.42.
In 2017, the average annualized contract value was $32.6 million, which is a 53% increase from 2016’s $21.3 million.
(KPMG)
The outsourcing statistics presented in this research observe the three-year period from 2015 to 2017, which clearly demonstrates the fluctuations that happen year after year. Although 2017 saw an increase of 53%, 2016 saw quite a drop from 2015’s $43.5 million. That being said, the average contract value keeps rising steadily.
It is estimated that 300.000 positions are outsourced every year.
(Entrepreneur)
Rohan Bhansali provides the figure. According to various stats about outsourcing, he is the director of India’s largest digital agency. This number will certainly increase in the future, as more and more companies decide to explore the numerous benefits of outsourcing industry.
21 out of the top 25 offshore call center projects are located in the Philippines.
(Site Selection Group)
The Philippines are quickly becoming one of the most desirable outsourcing countries in the world. This shouldn’t be surprising, given that it is one of the largest English-speaking nations in the world, with a high literacy rate of 95%. What’s more, major multinational corporations are located there.
The value of Ukraine’s IT industry market might reach $5.7 billion by 2020.
(EBA)
IT outsourcing trends for 2019 have revealed that Ukraine could potentially challenge India’s dominance on the market. With more and more IT experts offering quality work at affordable rates, the world might turn its attention towards unjustly neglected countries in Eastern Europe.
Advantages and Flaws of Outsourcing
78% of respondents in Deloitte’s survey say they feel positive about their outsourcing relationship with other companies.
(Deloitte)
For the most part, businesses seem to be satisfied with their outsourcing deals because they help them reduce costs and shift focus to other important things. Stats on outsourcing tell us giants like India are becoming more and more professional each year, with a deeper and deeper talent pool.
65% of businesses that outsource application hosting say they will increase their outsourcing efforts in the future.
(Computer Economics)
This says a lot about the popularity of the SaaS model, where an application is hosted by a third-party company that offers it for a subscription fee. This model is a lot more cost-efficient because it relies on cloud-computing and doesn’t take up the company’s resources, which is why it was one of the biggest IT outsourcing trends in 2019.
For 50% of employers, the quality of the service is one of the biggest drawbacks of outsourcing.
(Credit Donkey)
Half of employers feel the quality they’re getting from outsourcing workers isn’t that great. In addition to that, these employers have a lot of problems with workers not being proactive enough (able to foresee problems before they happen and act upon them).
59% of businesses use outsourcing to reduce their expenses.
(Deloitte)
On the other hand, outsourcing statistics show 57% of businesses use outsourcing in order to focus on their core business, while 47% use it to solve capacity issues. This is especially important for small companies and businesses, which simply lack space and capacity to support numerous other workers. In the IT and business sectors, the cost-cutting reason is number one for 87% of businesses.
89% of companies say they would never outsource strategic planning functions.
(Credit Donkey)
This is something companies consider an internal matter that outside workers can’t be trusted with. In the same manner, jobs outsourcing statistics show 80% of businesses are not too keen on the idea of outsourcing marketing and sales positions, either.
40% of help desk positions in the banking industry are outsourced.
(Credit Donkey)
Most of the time, help desk workers are outsourced because they don’t need to be in the office to do their jobs properly. That is why it’s no wonder that nearly half of banking help desk specialists are outsourced. What’s more, the outsourcing statistics graph shows over a third of jobs in payroll and benefits administration are outsourced for pretty much the same reason.
Companies that outsource payroll management save 18% more on average than companies that deal with it in-house.
(PWC)
Of course, this doesn’t include just payroll management but also workforce administration, health & welfare benefits, and time & attendance. In addition to that, companies which opt for a single vendor to outsource multiple functions can save up to 32% according to outsourcing statistics.
Outsourcing will see an increase in higher-level jobs in the future.
(ATKearney)
Although automation is one of the biggest trends in the world right now, with every fourth job being lost to it, there are some fields where outsourcing is simply a much better option. Considering the increasing quality of the outsourcing workforce, we can expect higher-level jobs to be outsourced in the future.
The average pay for an entry-level outsourced IT worker in China is $7,000.
(The Balance)
That is why many outsourcing statistics 2018 show US companies in the IT sector prefer to use Chinese workers for these positions. In India, the leader in global outsourcing, this type of worker earns $8,400, so China is a lot more affordable. According to Balance, some Silicon Valley companies even offer temporary work visas as a form of payment.
Sources
Outsourcing Stats Q&A
What industries outsource the most?
Numerous industries use outsourcing to find outstanding talent overseas. The IT industry certainly leads the way with application hosting and software development services. Apart from that, outsourcing is also used in HR and payroll management, manufacturing, and various Government needs in the US.
What companies use outsourcing?
Some of the biggest companies in the world, including Apple, Nike, Cisco Systems, Wal-Mart, and IBM, use outsourcing to improve their efficiency and quality. Of course, this is not where the list of outsourcing companies ends. Thousands of other huge companies use foreign workers for their needs.
Why do companies outsource to other countries?
According to numerous outsourcing statistics, 59% of companies use it to cut costs. This way, they don’t have to invest in the workspace or equipment. What’s more, 57% of companies feel outsourcing lets them focus on their core business, and 47% use it to solve capacity problems.
About the author
Ivana is a staff writer at SmallBizGenius. Her interests during office hours include writing about small businesses, start-ups, and retail. When the weekend comes, you can find her hiking in nature, hanging off of a cliff or dancing salsa.
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Modern-day interfaces need to be fully optimized with consumers in mind, and understanding industry trends can help you figure out how to improve your business.
By Julija A. ·
March 07,2023
While influencer marketing isn’t exactly a modern invention, it has certainly reached new heights over the past decade. Back in the day, movie stars, athletes, and musicians could earn a pretty penny by promoting products and services. At the time, this was the most effective way to reach and influence a broad audience. But not anymore. Nowadays, the focus has shifted to “normal people” who the audience can relate to. Influencer marketing statistics show us exactly how much this trend affects our society and what we can expect in the future.
It might not surprise you to hear that influencer recommendations today mean a lot more to young people than celebrity blogs and endorsements. While celebrities often appear fake, influencers come across as more relatable, honest, and authentic. Because of that, many younger internet users rely on these individuals to help them decide what’s cool, what’s reliable, and what’s worth buying.
Influencer Marketing Stats (Editor’s Choice)
In 2018, companies who used influencer marketing got a 520% return on investment.
49% of users rely on influencer recommendations for their purchases.
In June 2018, Instagram reached one billion active users.
Micro-influencers with fewer than 100k followers are responsible for the majority of posts on the platform.
66% of influencers on the web focus on fashion, beauty, or lifestyle.
The primary concern for 42% of marketers is dealing with fake followers (bots).
Marketer and Influencer Stats
Analysts predict the influencer marketing industry will be worth $9.7 billion in 2020.
(Influencer Marketing Hub)
Marketers know that in order for their brand to reach its full potential on social media, they need to employ influencers. Year on year, the growth of this industry has been around 50%. In 2019, the industry was estimated to be worth $6.5 billion. And it will only continue to grow.
In 2019, nearly 90% of marketers ran multiple campaigns.
(Linqia)
The success of influencer marketing has driven up the number of campaigns marketers use today. One campaign is simply not enough to both drive brand awareness and generate sales, so the majority of companies will run multiple, sometimes simultaneous, campaigns. Among surveyed marketers, 24% of them ran more than five campaigns in 2019, with 16% of them maintaining an always-on campaign.
91% of marketers believe in the effectiveness of influencer marketing.
(Influencer Marketing Hub)
Influencer marketing stats from late 2019 show that, unsurprisingly, marketers put a lot of trust in their influencer campaigns. This is comparable to the number of respondents that planned to invest in influencer marketing during 2020, especially with how good ROI has been in the past several years.
When they pick influencers, 29.2% of marketers look at engagement rate as the main factor.
(SocialPubli)
Other figures show that 23% of marketers look at content quality, 21.2% focus on reach, while only 14.2% consider audience size. If we’re to trust these influencer marketing statistics, only 12.4% worry about how much the influencer costs. This suggests that the ROI is so good that most marketers don’t even think about the price.
77% of marketers believe micro-influencers will play a large part in the future of digital marketing.
(Linqia)
Considering that the majority of posts on Instagram are created by micro-influencers, it makes sense that they will continue to play a role in the future of marketing. Based on some influencer marketing facts, marketers predict that AI and live video will also be significant trends in the future.
Nano influencers are being requested more often than celebrities.
(Linqia)
A nano influencer doesn’t have a huge following - usually under 5,000 followers. But in the eyes of many marketing companies, they offer a better ROI than using a big-name celebrity.
Among the surveyed marketers, 25% want to work with nano influencers, compared to 22% who still prefer working with celebrities to promote their products. Celebrity influence is slowly dwindling because it’s too commercial. What people really want is a genuine connection, and nano influencers offer exactly the kind of authenticity that makes it possible.
Companies using influencer marketing saw a 578% return on investment in 2019.
(Influencer Marketing Hub)
This study used data from 2,000 companies. Compared to data from 2018, when the ROI was at 520%, this is quite a significant growth. This shows that marketers are getting a better understanding of employing these types of campaigns.
During the past year, 5% of brands spent more than $500,000 each on influencer campaigns.
(Influencer Marketing Hub)
The majority of marketers will not spend more than $50,000 a year hiring influencers. In fact, 43% spend less than $10,000 annually. Of course, the bigger the influencer, the higher the price goes, so a small portion of big brands will gladly spend much more than others for hiring the mega stars of social media.
In 2019, 57% of marketers said that they would increase their influencer marketing budget in the following year.
(Linqia)
Most experienced marketers know these ad campaigns work, so they’re willing to invest more and more in them each year. Even though influencer marketing ROI is lower now than it was a few years ago, we can expect things to pick up again.
Only 5% of marketers plan on spending half or more of their budget on influencer marketing.
(Linqia)
Traditional marketing is still the dominant form of advertising, even in 2022. While the trend of employing influencers is on the rise, with 43% of marketers planning to spend between 11% and 25% of their budget for influencer campaigns. Still, one-third of surveyed marketers don’t want to dedicate more than 10% of their budgets on paying influencers.
Repurposing influencer ads is the strategy of 89% of marketers.
(Linqia)
Once the content is produced and posted online, it’s out there forever. So, a logical step for marketers is to repurpose what they’ve already paid for. Companies will re-post paid content as either promoted posts across other social media channels or use it for organic growth, depending on what kind of content was produced in the first place.
According to Influencer Marketing Hub, 39% of influencer marketers use conversions as a primary measure of success.
(Influencer Marketing Hub)
Trends are also changing in the way the success of influencer marketing campaigns is measured. Previously, marketers used site engagement metrics, but in 2019 that trend was overtaken by calculating conversions. It makes sense, too. It’s one thing for a potential customer to just click the link, learning something about the brand, but it’s a whole other situation if they actually end up making a purchase.
71% of marketers keep up with the latest FTC regulations and know how to implement them.
(Linqia)
FTC guidelines are there to protect consumers and sanction influencers who don’t follow the rules. That’s why it’s important that marketers familiarize themselves with all the latest changes and modifications. All these regulations are clearly defined for each social platform, so there is zero room for error or misunderstanding.
On the other hand, only 14% of influencers are fully FTC compliant.
(Influencer Marketing Hub)
Even with many efforts by social media platforms to ensure ads are marked as ads, the majority of influencers still don’t mark their posts by the FTC standards. Analysts fear that this may lead to more drastic measures by the authorities, potentially leading to another “adpocalypse.” On the other hand, the situation is improving ever so slightly, since in 2018 this number was sitting at just 11%.
The primary concern for 42% of marketers is dealing with bots that might follow the brand influencer.
(Marketing Charts)
There are two main problems with an influencer having too many fake followers or bots. First off, having too many of these automatic fans might result in problems with the FTC, which could lead to account suspension. In addition, from a marketer’s point of view, there’s no point in paying for a campaign that mainly reaches fake users.
Social Influencer Marketing
64% of influencers say they would never accept a huge amount of money if it would cost them their followers.
(Hashoff)
This data shows most digital influencers nowadays value their fanbase more than money. The respect they get from their followers seems to be invaluable. That, in turn, makes them more desirable on their chosen platforms.
45% of influencers are contacted at least four times a month with campaign proposals.
(Influence.co)
It’s interesting to note that while almost half of influencers get at least four offers a month, there’s a good chance those offers won’t be accepted. In fact, 44% of influencers say they only accept one in four offers they receive. This suggests that demand for marketing influencers actually outweighs supply right now.
49% of influencers are paid a flat fee per picture, while 11% are paid based on performance.
(Influence.co)
Almost half of all influencers are paid per picture, which means that they don’t have to worry about audience engagement or any other metrics. Their only job is to post the picture and carry on with their normal work. It’s understandable why that business model is a lot more attractive to influencers than other alternatives, which could prove to be far less reliable.
66% of influencer networks focus on fashion, beauty, or lifestyle.
(Influence.co)
This information suggests that beauty and image trump all other concerns. Naturally, influencers are ready to help us ease our insecurities. The 66% share shows what kinds of products and services people are most likely to shop for online.
12% of influencers say that most of the time they have no control over the copy used in their promotions.
(Influence.co)
Among these influencer marketing statistics, one worrying snippet shows that 12% of influencers don’t even write their own posts. This flies in the face of the authenticity and honesty influencers are supposed to represent.
For 63% of campaigns, influencers don’t even use contracts.
(Influence.co)
Despite the fact that marketers spend billions of dollars on influencer campaigns, 63% of influencers still don’t use contracts to protect themselves or their work. This is a poor practice that is set to change as regulations get more and more rigid.
Instagram Influencers Marketing
Instagram has 1 billion active users.
(Hootsuite)
There’s no doubt that Instagram is one of today’s biggest social media platforms. In 2018, there were 1 billion registered users, a 1,000% increase since 2013. By the end of 2019, the monthly active user number has also reached 1 billion, solidifying Instagram as the platform your brand needs to utilize.
500 million Instagram users watch Stories every day.
(Hootsuite)
Even though they’re not originally Instagram’s invention, Stories have become hugely popular on the platform. These are photo or video posts available in a separate feed that automatically disappear 24 hours after being posted. Ability to link Stories to a website has increased their popularity among both marketers and influencers.
90% of Instagram users follow at least one brand on the platform.
(Instagram)
Another unsurprising fact is that fans will stay fans wherever they go. Instagram is no different. In fact, a vast majority of users end up following brand accounts, so that already creates a loyal fan base to which a company can promote its products.
Female influencers produced 84% of sponsored Instagram posts in 2019.
(Statista)
For years, beauty and fashion have been on the forefront of advertising on Instagram. Since these industries mostly have female consumers, it comes as no surprise that influencers are predominantly female.
The number of sponsored Instagram posts is projected to reach 6.1 million in 2020.
(Statista)
Looking at the Instagram influencer marketing statistics throughout the past several years, a trend can be seen regarding the number of sponsored posts. It is constantly on the rise, although not at the 100% rate we’ve seen from 2016 to 2017. In 2019, there were 4.95 million sponsored posts on Instagram, and in 2020 this number is expected to rise by more than a million.
A study from April 2018 found out that more than half of influencers use Instagram Stories as their preferred outreach method.
(eMarketer)
Instagram Stories were introduced in August 2016 and gave users a chance to create posts that only last for 24 hours. It is a great customer acquisition method because it allows influencers to reach people who don’t already follow them.
25% of all sponsored posts on Instagram are fashion-related, while food takes second place.
(Business Insider)
We’ve already mentioned how the influencer marketing industry revolves around beauty tips and lifestyle instructions, so it makes sense that fashion represents a quarter of all Instagram sponsored posts.
Micro-influencers with fewer than 100,000 followers are responsible for the majority of posts on Instagram.
(Socialbakers)
Nearly a third of all profiles on Instagram belong to so-called micro-influencers, who can have anywhere from 2,000 to 100,000 followers. The interesting thing about influencer culture is the fact that there’s room for everyone. In fact, top Instagram influencers with over a million followers only make up 1% of all accounts on the platform.
97% of marketers plan on using Instagram for their influencer campaigns in 2020.
(Linqia)
Instagram has finally overtaken Facebook as the most popular influencer platform. Not only are Instagram posts sitting at the top spot, but Stories are also making their way up - 83% of marketers are planning to pour their budgets into promoting their products with Stories produced by influencers. The reason? Vertical video. For 55% of marketers, vertical video will play a key role in 2020 campaigns.
YouTube Influencer Stats
10 brands spent $1 million each on sponsoring YouTube videos.
(Influencer Marketing Hub)
“This video is sponsored by…” You know the drill. Sponsored video segments, basically ads that are embedded into the video, are turning to be quite an investment for certain brands. These famous words were most commonly spoken for SkillShare, Squarespace, Nord VPN, Blue Chew, and DLive.
Brands spent more than $90 million on YouTube influencers during Q1 2020.
(Influencer Marketing Hub)
During the first quarter of 2020, more than 1,300 brands were spending money on sponsored content on YouTube. In total, there were 5,680 videos produced, amassing 704 million views.
On average, advertisers spent $16,011 on each sponsored YouTube video.
(Influencer Marketing Hub)
While sponsorships with top YouTube influencers don’t come cheap, the growth of micro and macro influencers lead to a wide variety of pricing tiers. Looking at the numbers during Q1 2020, we can see what amount of money on average is needed for each influencer campaign on the platform. In the future, analysts predict that YouTubers at or below 100,000 subscribers could be the biggest driving force for marketing campaigns.
Epic Games was the biggest spender in the first half of 2020 with a campaign worth $10.6 million.
(Influencer Marketing Hub)
The gaming powerhouse Epic Games, the owners of Fortnite and Epic Games Store, had a way bigger marketing budget for YouTube than anyone else. Sitting in second place is Bang Energy with $7.7 million, while SkillShare comes in third with $3 million in sponsored content expenses. Gaming is huge on YouTube and, with the world’s most popular game under its belt, Epic knew the value of promoting on this platform.
Four in 10 millennial consumers feel that their favorite YouTube influencer understands them better than friends or family.
(ThinkWithGoogle)
While these statistics might appear worrying, they certainly fit with the whole concept of influencers. Marketing to teens nowadays boils down to promoting normal, down-to-earth, relatable figures who understand what young people are interested in. That’s why millennial influencers are so effective. Because of that, teens, millennials, and other younger demographics feel a strong connection to them.
Half of YouTube’s top 10 earning stars are gamers.
(Forbes)
Industry statistics reveal that some of the most influential YouTubers on the platform are gamers. This reflects the continuous growth of the gaming industry, which is expanding rapidly. In an effort to compete with websites like Twitch, YouTube has also introduced streaming, which has further helped gaming channels gain prominence.
18% of users are influenced by YouTube when it comes to their purchases.
(Shane Barker)
YouTube is one of the biggest and most popular online platforms for product reviews. There are thousands of channels specializing in unboxing videos and hands-on reviews, all of which give potential customers a better feel for the product than written reviews. Influencers who create reviews often make deals with YouTube influencer marketing, in which they get free products, or even cash, in exchange for their reviews.
YouTube has the best engagement rate, ranging from 4% to 6.7%.
(CreatorIQ)
YouTube is a platform designed to drive engagement. Either by involving viewers in the discussion or by them sharing and liking videos, the drive to engage with content is inherently higher than on any other platform. Data from 2016 to 2019 demonstrates that Twitter has the lowest engagement rate, with 0.17% or lower depending on the audience size.
User Statistics You Should Know
49% of users rely on influencer recommendations for purchases.
(ION)
Online bloggers are so influential that almost half of users on the web rely on their recommendations when deciding to make a purchase. This shows that influencers are at least as important as all those hard-working marketers out there.
Influencer marketing statistics show that young people (ages 18-34) are more likely to buy a product endorsed by an influencer than one endorsed by a celebrity.
(Marketing Charts)
About 10 years ago, the go-to stars for product promotion were actors, musicians, sportspeople, and other celebrities. Nowadays, it’s all about influencers who seem a lot more trustworthy and relatable. Indeed, 22% of young people trust influencers’ choices, compared to just 9% who trust celebrities.
94% of users think authenticity and transparency are essential.
(Marketing Charts)
Authenticity and transparency are two of the most important traits in celebrity influencers. If they want to keep their followers, these social gurus need to be original, cultivate their own voice, and make sure that their behavior is completely transparent. This is the best way to earn their audience’s trust and respect.
19% of consumers rely on Facebook influencers when they purchase products.
(Shane Barker)
Statistics show that 19% of users turn to Facebook influencers for advice regarding product purchases. Although the platform is now less popular than its sister network, Instagram, it is still the preferred platform for thousands of influencer marketing companies.
What About Twitter?
You’ve probably noticed that we’ve mentioned pretty much every major social media platform except for Twitter. So, who are Twitter’s biggest influencers? What are some of the most interesting Twitter followers statistics?
Unfortunately, a lot of Twitter statistics revolve around the company’s own reports and estimates. Twitter seems to be desperately looking for a way into the world of real influencer marketing, even though the platform is inherently restricted by its 280-character limit for tweets.
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