Call Center Statistics That Are Truly a Wake-Up Call in 2023

While some workplaces are more dangerous than others, any workplace can be hazardous. Every year, millions of workers get injured on the job, and many of these injuries are severe. The cost of workplace injuries is huge, not just in terms of medical expenses but also in terms of lost productivity and lost wages.  Keep reading our workplace injury statistics to find out how often these accidents occur and what the most common ways workers get hurt are.  Top Work Injury Stats - Editor’s Choice: In 2020, there were 3.2 million workplace injuries and illnesses in the US.  Sprains, strains, and tears were the most common injuries, with 266,530 cases recorded in 2020. Healthcare and social assistance was the most affected private sector, with 806,200 workers injured or sick.  There were 4,764 workplace fatalities in 2020. Most worker deaths happened in transportation incidents, with 1,778 cases recorded in 2020.  The total economic cost of workplace accidents and fatalities in 2019 was estimated at $171 billion.  The state with the most workplace fatalities in 2020 was Texas, with 469 cases.  With 355,200 cases, California was the state with the most occupational injuries and illnesses in 2020. OSHA’s most breached standard is for fall protection in construction. General Work Injury Statistics The latest Survey of Occupational Injuries and Illnesses conducted by the US Bureau of Labor Statistics shows that the number of workplace injuries in 2020 was lower compared to the previous years, but does that mean workplace safety conditions in the US have improved and that the workers have become more safety-aware? Not exactly. The main reason for the drop in preventable workplace injuries and deaths can be found in the decreased number of working hours. The disruption caused by the COVID-19 pandemic reduced the working hours by 9% for the latest survey period. There were approximately 3.2 million recorded cases of nonfatal occupational injuries and illnesses in the US during 2020.  (US Bureau of Labor Statistics)  Workplace accidents, statistics inform us, resulted in days away from work in 62% of cases.   Worldwide, about 340 million work-related accidents happen yearly.  (International Labour Organization) A further 160 million workers suffer illness at work. In the private sector, 2.7 per 100 full-time workers suffered nonfatal injuries and illness.  (US Bureau of Labor Statistics)  Furthermore, 1.7 out of 100 workers had to take days away from work because of accidents or illness.  The most common causes of nonfatal injuries and illnesses in the private sector that resulted in days away from work were sprains, strains, and tears, with 266,530 cases recorded in 2020. (US Bureau of Labor Statistics)   Workplace back injury statistics show that such accidents are common. They are followed by soreness and pain caused by work activities, fractures, while cuts, lacerations, and punctures are in a close third place.  Slips, trips, and falls are the most common workplace injuries, accounting for 33% of all cases.  (Thomas Marchese) Water or oil spills, iced walkways and steps, cables, wrinkled rugs, and poor lighting are the main culprits of slips, trips, and falls, statistics tell us. Thankfully, they are also among the most easily preventable causes.  Nonfatal injuries and illnesses were most common in healthcare and social assistance, affecting over 800,000 workers in these industries in 2020.  (US Bureau of Labor Statistics) Other private sectors with high case numbers were manufacturing and retail trade. Statistics for retail show that 341,100 workers were sick or injured in 2020, along with 373,300 workers in manufacturing.   Healthcare and social care are high-stress work environments with the highest injury rate - 5.5 per 100 workers.  (US Bureau of Labor Statistics) Workplace safety statistics also list agriculture, forestry, fishing, and hunting as sectors with frequently occurring accidents - 4.6 per 100 workers. They’re followed by transportation and warehousing at 4 per 100. Fires and explosions account for 3% of workplace injuries. (Thomas Marchese) Unfortunately, these types of incidents also have the highest casualty rate across workplace accidents.  Workplace Death Statistics Unfortunately, death is still part of workplace injury statistics, despite the improved safety regulations and protocols implemented to avoid preventable fatalities. The reason for hope is that fatal workplace accidents have declined from 2019. In 2020, there were 4,764 fatal work injuries in the US.  (US Bureau of Labor Statistics) This is a 10.7% drop from the Bureau’s 2019 report, which recorded 5,333 deaths. Furthermore, this is the lowest annual number since 2013.  The fatal work injury rate in 2020 was 3.4 per 100,000 full-time workers. (US Bureau of Labor Statistics) As mentioned, the work injury rates haven’t significantly declined. They merely reflect the fact there were fewer jobs and work hours in 2020 due to COVID-19. According to previous BLS workplace injury statistics, the rate in 2019 was 3.5 full-time workers per 100,000.  One worker died in the US every 111 minutes in 2020.  (US Bureau of Labor Statistics)  This number may seem staggering, but it’s significantly lower than in the period before the Occupational Safety and Health Act of 1970 was implemented. At 1,051, most fatalities were in the 55 to 64 age group.  (US Bureau of Labor Statistics)  The age group with the second-highest number of fatal workplace injuries are 45 to 54 year-olds. As the smallest portion of the US workforce, underage workers also had the fewest deaths - 26 in 2020. At 1,778, transportation incidents were the leading cause of death for workers in 2020. (US Bureau of Labor Statistics) Most often, these are roadway incidents involving a motorized land vehicle. Workplace fall statistics show that drops from higher elevations are also among the main causes of fatal occupational injuries.   22% of all fatal work injuries were suffered by Hispanic or Latino workers. (US Bureau of Labor Statistics) The Latin-American community in the US has seen increased rates of fatal work injuries. There were 1,088 deaths in 2019 and 1,072 in 2020. Despite the reduced work hours in 2020 and fewer preventable deaths, the rate actually increased by 2% since 2019.   Workplace Injury Cost Statistics It’s hard to estimate exactly what kind of an impact workplace injury had on each individual worker. However, the loss of work hours and wages are measurable indicators of the economic impact of occupational injuries. The total economic cost of work-related injuries in 2019 amounted to $171 billion.  (National Safety Council) The total includes more than just worker compensation and insurance. The most significant elements of the economic cost are wage and productivity losses ($53.9 billion) and administrative expenses ($59.7 billion). Medical fees and employers’ uninsured costs stood at $35.5 billion and $13.3 billion, respectively.  The average cost per worker was $1,100.  (National Safety Council) This figure represents the value of goods or services that each worker would have to produce to offset the cost caused by the accident. The expenses for a medically consulted injury were $42,000, while the expenses of a fatal workplace accident stood at $1.22 million in 2019. (National Safety Council) These numbers include estimated wage losses, costs of medical treatments, and employer expenses minus the damage to property or vehicles.  Injuries and fatalities in 2019 resulted in 70 million lost workdays.  (National Safety Council) However, if you include injuries that happened in the year before that prevented employees from attending work in 2019, the number of workdays lost rises to 105 million. Workplace Injury Statistics by State Texas had the highest number of fatal work injuries in 2020 - 469 recorded cases.  (US Bureau of Labor Statistics) This is still a significant drop compared to 2019, when 608 people lost their lives on their job. California comes in at a close second place with 463 cases, and Florida is third with 275 fatalities.  The state with the highest number of work injuries and illnesses in 2020 was California, with approximately 355,200 cases.  (US Bureau of Labor Statistics) This is almost twice the number of cases recorded in Texas during the same year (178,600). Workplace accident stats place the state of New York in the third position with 129,000 cases. States with the highest rates of nonfatal work injuries and illnesses are Maine, Vermont, Alaska, Washington, Oregon, Montana, and Minnesota.  (US Bureau of Labor Statistics) Maine had the highest rate of cases, with 4.3 per 100 full-time workers. The second state on the list is Vermont, with 3.6 per 100.  OSHA Injury Statistics The Occupational Safety and Health Administration is a federal agency that regulates workplace safety. It also keeps a record of what safety regulations are most often breached.  OSHA employs 1,850 inspectors.  (OSHA) These inspectors are in charge of the health and safety of more than 130 million workers across approximately 8 million workplaces in the US.  One compliance officer is in charge of approximately 70,000 workers.  (OSHA) OSHA has 10 regional offices and 85 offices in local areas. The federal organization conducted approximately 33,000 federal and 42,000 state inspections in 2019. Fall protection for construction workers is the most frequently breached OSHA standard.  (OSHA) Apart from fall protection, OSHA workplace injury statistics show that the Hazard Communication standard, Respiratory Protection, general scaffolding requirements, and requirements for the use of ladders in construction are the most commonly breached OSHA standards.  Since OSHA’s inception in 1970, worker deaths have dropped from 38 per day to 13 in 2020. (OSHA) OSHA had a significant impact on the safety and health of the US workforce. After it was established, illnesses and the most common workplace injuries have dropped from 10.9 per 100 workers to 2.7 in 2020. Closing Thoughts  Safer work practices and adhering to regulations have helped reduce the numbers in workplace injury statistics. In addition to having a good insurance plan for your business, it’s important not to dismiss caution and best practices, no matter in what sector your business operates.

The blogging sphere has been growing ever since the first blog post was published back in 1994. Although in recent years, the onset of primarily visual publishing formats (e.g., YouTube and TikTok videos, Instagram photos and reels, etc.) seems to have dimmed blogging’s light somewhat, it’s still a relevant creative outlet. Writing engaging and authentic content accompanied by visual media seems to be here to stay, even if it’s not as popular as it was before. To highlight the state of the blogosphere, we decided to walk you through some of the most telling blogging statistics of 2022. Stay with us and learn what those blogmasters have been up to lately. Blogging Statistics - Editor’s Choice: There are over 600 million blogs in the world. Bloggers publish over 7.5 million posts daily, or more than 2.5 billion annually. The top three blog niches are food, lifestyle, and travel. Food bloggers have four times as many followers as any other blogging topic. 33% of bloggers don’t earn any money at all. Posts published by those who make $50K+/per year are 2,424 words long on average. 90% of bloggers promote their posts via social media, while influencer collaboration accounts for 10%. 73% of readers admit to skimming blog posts. Blogging at a Glance: General Statistics  Before we dive deeper, let’s look at the overview of the industry. How many bloggers are there? Which blogging platforms are the most popular? How frequently do people blog? We’ll answer all of these questions (and more!) below. There were 31.7 million bloggers in the United States in 2020. (Statista) From 2014 to 2020, the number of bloggers in the US increased by 4.3 million, or 15.7%. These blogging trends indicate the industry is far from slowing down and certainly not on the verge of disappearing. There are over 600 million blogs in 2022. (GrowthBadger) That’s almost a third of all the websites on the Internet. That’s a 20% increase in just three years. Now that you know how many blogs there are, let’s see what spiked the figures. The increase in the number of blogs is mainly driven by two factors: First, the continuous growth of internet users worldwide, and second, starting a blog has become more accessible. In the past, you needed to have some technical skills and knowledge to set up a website to blog on. Not so anymore. Bloggers publish over 7.5 million posts daily (i.e., over 2.5 billion annually). (Orbit Media Studios) That’s a lot of content! The average blog post is around 1,200 words long, but the most popular posts are longer, and tend to perform better on social media and search engines. Facts about blogging tell us that many bloggers (27% of them) publish once per week, and 32% of bloggers posting several times a week report strong results. Roughly 70 million new blog posts are published on WordPress every month. (WordPress) According to 2022 research, WordPress is home to a population of bloggers creating around 70 million new blog posts each month, whose readers produce about 77 million new comments. These blog reader statistics indicate that blogs are a great source of customer engagement and interaction with readers and potential buyers of the product you’re advertising. Each month, approximately 409 million people view more than 20 billion pages. (WordPress) WordPress content is one of the biggest contributors to blogging numbers. Blogs on this platform, wherever they may be hosted, attract significant traffic and attracts a large audience, and it’s only growing. And it’s no wonder - WordPress has a wealth of features perfect for SEO and social media sharing. Those new to the blogging ecosystem often go with WordPress or Tumblr. These two platforms enable writing and publishing blogs with the most traffic and exposure. On the other hand, if they’re not interested in blogging professionally, aspiring writers can use platforms such as Blogger. Blog Posts by Topic So, what are bloggers around the world writing about? We will analyze the frequent categories on each platform and identify the type of content that intrigues consumers worldwide. 94% of travel-focused blogs in the US sell advertising. (Optinmonster) Travel blogging statistics reveal that this particular niche is one of the most lucrative in terms of revenue generation. After all, 80% of travel plans are made by consulting the internet, while 33% of US travelers read blogs for assistance. That said, entering the world of travel blogging is no easy task. The competition is high, and you need to stand out from the rest. But don’t let that discourage you – with hard work, dedication, and a bit of luck, you can make a name for yourself in this industry. Over 59% of travel bloggers run more than one travel-themed blog. (Optinmonster) Blogging facts we’ve gathered indicate that, once you find your place in the travel niche, you’ll probably end up starting another blog dealing with the same topic. Namely, nearly two-thirds of travel bloggers run more than one travel-oriented platform. The top three blog niches are food, lifestyle and mom blogs, and travel. (RankIQ) The holy trinity of blogosphere popular and lucrative niches are food (42.8%), lifestyle and mom blogs (13.3%), and travel (10%). The fourth is related to arts and crafts. The top three niches account for the highest percentage of blogs, with over 50,000 monthly sessions, according to the latest facts about blogs. They also represent the top three topics that new bloggers choose to kick-start their blogging journey, with lifestyle accounting for 25%, travel for 18%, and food for 13% of newcomers. There were a steady 4.2 million mommy bloggers in the US between 2012 and 2017. (Verizon) ​​Mumpreneur influencers were blogging early adopters, and their numbers soon grew to a steady population of roughly 4.2 million. These figures are not surprising; in 2010, there were 18.3 million moms who read blogs at least once a month. Considering how much blogs have multiplied since, it only follows that many more of them now cater to this significant demographic. Some of the common topics remained pregnancy and parenthood, as well as family updates. Unfortunately, there aren’t reliable, up-to-date statistics about mom blogging, and we encourage new research to dig into this niche. Food bloggers have four times as many followers as any other industry. (Stella Rising) Different formats are suitable for various topics, and food and blogs seem to go hand in hand. Some bloggers from this niche even have cooking shows and published cookbooks! Most, however, simply regularly post interesting recipes with photos of their mouth-watering creations. With an average of 23,742 monthly unique visitors, food blogs top the list regarding the number of followers in the sphere. Blogging Income Statistics How much a person earns from their blog is one of the best indicators of how their blog is doing. However, this metric will also depend on others. For example, one way of measuring blogging success is how engaged your audience is. A high number of page views and visits is excellent, but if those visitors aren't reading your content or taking any action, then your blog isn't really achieving its purpose. Let’s look at how the top earners in this niche are doing - maybe there are some secrets to be learned! Food is the highest-earning blog niche, with a median monthly income of $9,169 per blogger. (RankIQ) Blogging industry statistics gathered by RankIQ reveal that food bloggers have the highest median monthly income, which amounts to $9,169. The food blogosphere is dominated by a few mega-influencers who have built empires around food blogging. The next on the list of the highest-earning blog niches are the personal finance bloggers ($9,100 in monthly median income), lifestyle and mommy blogs ($5,174), and travel blogs ($5,000). Food bloggers make 42% of their earnings from ads and only 10% from affiliates. (RankIQ) Although you might think the biggest chunk of blog earnings comes from sponsorships or affiliate deals, food bloggers make 42% of their revenues from ads and only 10% from affiliates. The reason behind these blogging statistics and trends is that people interested in food are also interested in buying food-related products. That means that they’re more likely to click on an ad for a cooking product than they are to click on an affiliate link. The other two less lucrative sources of income are online courses and sponsored product reviews. 72% of bloggers making at least $2,000/month use either Mediavine or Adthrive. (RankIQ) Professional bloggers use major ad networks to generate their income. Mediavine is at the top of the list, as this network specializes in working with food and lifestyle bloggers, and it’s used by 40% of all blog creators. Blog marketing statistics reveal that another 32% of them use Adthrive for monetizing their content. The rest use Adsense (approximately 21% of users) and Monumetrics (less than 10%). Around 33% of bloggers don’t earn any money at all. (Medium) If all the aforementioned revenue figures inspired you to start a blog of your own, think again. A third of all bloggers make no money. Just 10% of them earn over $10,000 annually. Only the top-performing 0.6% of US bloggers manage to amass over $1 million per year. These daunting blogging statistics paint a much grimmer picture of the carefree blogger life we tend to imagine. Nevertheless, if you still want to give it a try, start by choosing a niche you can add high-quality content to. The next step is promoting your blog on social media, and perhaps collaborating with other bloggers. 45% of bloggers making over $50,000 a year sell a product or service of their own. (GrowthBadger) Just under half of all bloggers earning more than $50,000 per year sell their own product or service. At the same time, only 8% of lower-income bloggers do the same. These statistics on business blogging indicate that those aiming to live on their blogging income need to develop personalized merchandise or an innovative product to market to their audience. Examples include online courses, digital products, or merchandise lines to sell on eCommerce platforms. Length does matter: Posts published by top-earning bloggers are 2,424 words long on average. (GrowthBadger) It seems that longer articles are associated with greater success. Bloggers who earn more than $50,000 per year report that their most popular blog entries contain 2,424 words on average. That makes their top-earning posts 83% longer than those from lower-income bloggers, as statistics about blogging indicate. Longer articles are more comprehensive and offer more value to the reader. If you want to earn a significant income from your blog, focus on writing in-depth articles with personalized content. Marketing Stats and Facts Let's see how high-earning bloggers promote their content and monetize it. After all, 31% of marketers count on blogging to raise brand awareness. Nowadays, you can easily create a website for free and promote your blog or products via different channels. For example, social media is a great way to reach many people quickly and generate above-average blog traffic. At the same time, email marketing allows you to build a relationship with your subscribers over time. Let’s see the most popular and effective ways to reach your target audience. High-earning bloggers offer free products and services 700% more often than those who earn less. (GrowthBadger) Higher-income bloggers are seven times more likely to provide free items and services than bloggers in lower income brackets. Giving away free eBooks, templates, courses, and free trials of products or services that you sell can significantly increase your revenue, thanks to backlinks and driving traffic to the platforms you promote. High-income bloggers focus on email subscribers twice as much. (GrowthBadger) Blogging about trending topics, as statistics reveal, isn’t enough to gain followers. Bloggers who earn over $50,000 per year from their blogs are over twice as likely to focus on their email subscribers compared to lower-income bloggers. They also use three times as many email-collection methods as lower-income bloggers. Even though we tend to disregard it as obsolete, email marketing remains the best way to build a relationship with your readers and sell them products and services over time. 90% of bloggers promote their posts via social media channels, while influencer collaboration accounts for just 10% of blog promotion strategies. (Statista) Statistics on using social media with blogging from 2021 show that 90% of online bloggers utilized expert social media management to bring visitors to their blog articles. At the same time, some 10% teamed with other influencers to do the same. Paid services were employed by 13% of respondents, while email marketing was used by 62%. Lastly, 68% of blog posts were marketed using SEO techniques. No wonder, as 51% of all website traffic comes from organic searches. 70% of high-earning bloggers actively promote their posts, while only 14% of lower-income ones do the same. (GrowthBadger) The importance of engaging your audience and marketing yourself to them isn’t lost on top-notch bloggers. Namely, blogging stats indicate that over two-thirds (70%) of bloggers who earn over $50,000 annually promote their blogs in an active or very active way. At the same time, only 14% of lower-income bloggers are active promoters of their content. More than half of lower-income bloggers (54%) claim they are minimally active in marketing their content or products; they primarily just share post announcements on their socials. Blog posts that contain images receive 94% more views. (David Hall Social Media) Visual storytelling is one of the most powerful tools in a blogger’s arsenal. Namely, content without pictures will probably be ignored by potential readers. On the other hand, blog readership statistics clearly show that eye-catching visuals receive nearly twice as many views as pure text posts. Statistics on Content and Readers If you're wondering what kind of content attracts an audience, what are popular platforms and channels for posting them, or do people still read blogs in the first place, you’ll find the statistics and relevant data we’ve gathered very useful. You’ll be able to figure out what's working and what's not in the blogosphere and see what influences the level of engagement. 73% of readers admit to skimming blog posts. (HubSpot) In research that dealt with content trends, 62% of respondents claimed they pay detailed attention to video content, followed by news articles, multimedia articles, social media posts, and other interactive posts. On the flip side, 73% of respondents admitted to skimming blog posts. Podcasts are even lower on the engagement list, with just 22% of listeners consuming them thoroughly. Blogging reader statistics show that most readers tend to multitask when reading content. Capturing and keeping their attention might be more challenging than anyone thought. 55% of blog visitors read articles for 15 seconds or less. (Time) Speaking of skimming, the average reader won’t spend more than 15 seconds reading blog content. That is, at least 55% of the respondents won’t. The results improve significantly when you narrow your search to only include article pages. Even so, one in every three visitors spends less than 15 seconds reading articles they come across. This is a pessimistic take on how many people read blogs and how much time they spend on them. Headlines with a question mark get 23.3% more shares on social networks. (Backlinko) When we discuss blog content that can engage the readers, we shouldn’t ignore the headlines, as it seems they can make all the difference. Namely, blog posts with a question mark headline and inquisitive tone will get 23.3% more shares on social networks than those with statement openings. What’s more, headlines that are longer and contain at least 14 to 17 words generate 76.7% more social shares than shorter ones. 59% of people share a blog post without reading it. (OptinMonster) Knowing who reads blogs is less important than knowing who doesn’t, but still passes them on. Namely, 59% of people will share a blog post without reading it first, or ever. This trend indicates that headlines and snippets are becoming increasingly more important in blogging. Also, it's worth remembering that creators have to capture our attention quickly and keep it throughout the post. Writing punchy headlines and staying concise are a blogger’s greatest weapons these days. 75% of the audience prefer reading blog posts under 1,000 words. (SemRush) Although the most profitable blog posts are long, overall blogging statistics tell us that very few readers read through long articles. Three-quarters of readers prefer blog posts of 1,000 words or less. Short, easily consumable text, further broken up into smaller chunks with catchy headings, gets more traffic. What’s more, posts containing videos and images get a higher click-through rate.

Vending machine profit statistics and forecasts show that the coming few years are going to be more lucrative for the industry.