{"id":95,"date":"2023-04-15T10:50:12","date_gmt":"2023-04-15T10:50:12","guid":{"rendered":"https:\/\/www.smallbizgenius.net\/?p=95"},"modified":"2024-02-06T07:30:49","modified_gmt":"2024-02-06T07:30:49","slug":"direct-mail-statistics","status":"publish","type":"post","link":"https:\/\/www.smallbizgenius.net\/by-the-numbers\/direct-mail-statistics\/","title":{"rendered":"Direct Mail Statistics That Will Have You Running to the Post Office"},"content":{"rendered":"\n
Social media, email, search engine optimization, print advertising, trade shows, conferences… There are so many marketing channels nowadays that business owners often overlook a tried-and-tested marketing method that still yields results. Direct mail marketing<\/a> might seem like a thing of the past, but we have a list of direct mail statistics that will convince you otherwise.<\/p>\n\n\n\n For example, would you have guested that four in ten Americans of all ages look forward to checking their mailbox? Not only do we look forward to receiving a piece of mail but we tend to hold on to it for a long time. In an average household, mail is thrown out after 17 days. This gives plenty of opportunities for direct mail to get read or at least skimmed through. Considering how clutter digital marketing channels are, direct mail definitely deserves a place in your marketing campaign.<\/p>\n\n\n\n As we live in a digital age, people are tired of email marketing practices. Most such emails end up unread or are marked as spam. The same can\u2019t be said for direct mail marketing, as these statistics clearly show. <\/p>\n\n\n\n (Gallup)<\/p>\n\n\n\n There\u2019s just something exhilarating about opening that little mailbox to find an item you can hold, with your name written on it. And though older generations are more likely to say they enjoy getting mail, 36% of Americans under 30 also feel this way.<\/p>\n\n\n\n (United States Postal Service)<\/p>\n\n\n\n Very few people exchange letters in the digital era. According to the latest data from the USPS Mail Use & Attitudes Report, the direct mail industry accounts for almost 60% of the mail US households receive. This stat really reinforces the previous one. If people mostly get marketing mail and are still looking forward to it, that\u2019s great news for mail marketers.<\/p>\n\n\n\n (United States Postal Service)<\/p>\n\n\n\n Is direct mail dead? Absolutely not. The same USPS report shows that direct mail advertising is alive and kicking. The organization\u2019s data shows that 454 pieces of regular marketing mail get delivered to an average US household every year. On top of that, 92 pieces of nonprofit marketing mail land in the average mailbox as well.<\/p>\n\n\n\n (Data & Marketing Association)<\/p>\n\n\n\n The 2018 DMA Response Rate Report brings news of amazing average direct mail response rates. The household list response rate was 9% in 2018, significantly up from 2017, when it was 5.1%. The prospect list response rate was 4.9%, also showing a big increase compared to the 2.9% it achieved the year before.<\/p>\n\n\n\n What\u2019s contributing to this spike in numbers? In a word, technology. Thanks to technological advancements, mail marketers are gathering more data about consumer behavior. They\u2019re sending out direct mail to people who actually look forward to it, which is why they\u2019re getting much better direct mail response rates.<\/p>\n\n\n\n (Data & Marketing Association)<\/p>\n\n\n\n If you are looking for direct mail ideas, you should know that packaging matters. Some mail formats outperform others. Postcards get a fairly high response rate – 4.25% – followed by dimensional mailers with 4% and catalogs with 3.9%. The average response rate for direct mail in letter-sized envelopes is the lowest at only 3.5%.<\/p>\n\n\n\n (Epsilon)<\/p>\n\n\n\n Consumers can run a Google search and discover new products from their favorite brands. But when they get a glossy catalog through the post it makes them feel appreciated by the brand. As many as six in 10 Americans say they enjoy learning about new products this way according to Epsilon\u2019s direct mail advertising statistics.<\/p>\n\n\n\n (HubSpot)<\/p>\n\n\n\n B2B marketers still send printed ads and catalogs to existing clients and leads years after diversifying their marketing channels. Social media<\/a> and content marketing<\/a> are contemporary ways of reaching out to clients but they haven\u2019t managed to push direct mail lists out of the picture. Why? Because direct mail still delivers good results. More on that in the following section.<\/p>\n\n\n\n Looking to give direct mail marketing a try? Fill out the short quiz below:<\/strong><\/p>\n\n\n\n It may sound surprising, but direct mail is more effective than email. While an email marketing campaign<\/a> is more affordable, it underperforms significantly compared to direct mail when it comes to the results.<\/p>\n\n\n\n (Data & Marketing Association)<\/p>\n\n\n\n When you send a marketing message, you obviously want people to see it. Email might be cheaper, but it\u2019s easily ignored. Direct mail will, on the other hand, get read, or at least scanned by your target audience. The Data & Marketing Association, formerly known as the Direct Mail Marketing Association, reveals that 42.2% of direct mail recipients go through the material you send. Only 22.8% say they don\u2019t read it at all.<\/p>\n\n\n\n (Mailmen)<\/p>\n\n\n\n If you were wondering why direct mail works, here\u2019s your answer. Direct mail stats show that people tend to throw out advertising mail after 17 days. This gives all members of the household plenty of time to review it and take action.<\/p>\n\n\n\n (United States Postal Service)<\/p>\n\n\n\n Consumers are very likely to visit a website after discovering a product in a catalog. Modern shoppers turn to the internet for further product information, but what produces the spark that makes them visit a website? In many cases it\u2019s flipping through a good old catalog, according to direct mail statistics published by the US Postal Service. This isn\u2019t surprising as 84% of catalog recipients find it easier to browse and shop online while using it.<\/p>\n\n\n\n (HBR)<\/p>\n\n\n\n This is a significant bump compared with the group that received only email marketing material, with a 28% and 77% increase in sales and inquiries. Such results show that catalogs are still a relevant marketing strategy, particularly if supported by other digital channels. Furthermore, over 90% of customers browsed their catalogs and kept them around for a week or so on average.<\/p>\n\n\n\n (United States Postal Service)<\/p>\n\n\n\n By keeping a piece of direct mail in a household for days on end, consumers are constantly reminded of the product you are advertising. This makes them more prone to visit your website or brick-and-mortar business and make a purchase. With a direct mail conversion rate of 28%, this marketing method is definitely worth a shot.<\/p>\n\n\n\n (Epsilon)<\/p>\n\n\n\n Leads love to be nurtured.<\/a> Consumers like having a relationship with their favorite brands, but not based on the brand\u2019s marketing schedule. For example, they hate it when they\u2019re browsing the web and all of a sudden an ad appears. They want to be able to learn what\u2019s new with the brand they support at their own convenience. Epsilon\u2019s direct mail marketing statistics show that the majority of US consumers prefer direct mail as a method of communication with their favorite brands because they can review it when they see fit.<\/p>\n\n\n\n (Marketing Charts)<\/p>\n\n\n\n The US Postal Service implemented new, slightly higher postage rates in January 2019. Even with the current postal rates, direct mail marketing provides a strong return on marketing investment. In fact, it matches the ROI of social media marketing efforts. Direct mail stats published by Marketing Charts show that direct mail brings a 29% ROI while social media has a 30% ROI.<\/p>\n\n\n\n (Data & Marketing Association)<\/p>\n\n\n\n Direct mail as an analog medium still delivers the best response from customers. It\u2019s closely followed by SMS with 102% and email at 93%, which is, as expected, the option most used by marketers. Social media saw an upwards trend in use at 74%, a 17% increase compared to the previous survey.<\/p>\n\n\n\n (Data & Marketing Association)<\/p>\n\n\n\n Their small size makes them stand out in a mailbox, and the fact they don\u2019t come in an envelope means virtually all postcards get read. Combine this with DMA\u2019s stat that half of consumers find postcards useful and you\u2019ll understand why postcard marketing is arguably the most effective direct mail method available.<\/p>\n\n\n\n (Data & Marketing Association)<\/p>\n\n\n\n The key to any successful marketing campaign is knowing who to target and where. Just as you wouldn\u2019t advertise a steak restaurant using a vegetarian restaurant\u2019s mailing list, you also need to know which demographic group responds to which marketing method. Individuals aged 45-54 have the highest direct mail response rate: 14.1%. This makes them a much better target audience than members of Generation Z, who are more reachable via social media platforms like Snapchat.<\/p>\n\n\n\n You are likely to pay twice as much for direct mail than an email marketing campaign. If that seems too much for you, here are some statistics that will change your mind and make you consider reaching out to your leads via direct mail despite the higher costs.<\/p>\n\n\n\n (Data & Marketing Association)<\/p>\n\n\n\n Many modern business owners looking to promote their company in 2022 ask themselves: Does direct mail still work? Is this a sound marketing investment? Should I focus only on digital marketing? Judging by direct mail open rates, it\u2019s a marketing method worthy of your attention. Sending and receiving hundreds of emails each day, it\u2019s easier for consumers to ignore promotional mail sent online. Postal mail, on the contrary, is opened nine out of 10 times.<\/p>\n\n\n\n (Marketing Profs)<\/p>\n\n\n\n In addition to higher open rates, direct mail also leaves a better impression on consumers. According to Marketing Profs\u2019 direct mail statistics, three-quarters of consumers are able to recall a brand after receiving a piece of direct mail. On the other hand, just 44% can do the same after seeing a digital ad.<\/p>\n\n\n\n (Canada Post)<\/p>\n\n\n\n This is yet another perk of direct mail. It\u2019s much easier for consumers to understand than email, contributing to the longer-lasting brand recall associated with direct mail. The absence of additional content makes it simpler to process than email. When people read an ad sent via email, they can often get distracted by other open tabs or pop-up ads. But when they read direct mail they can focus solely on that task.<\/p>\n\n\n\n (Data & Marketing Association)<\/p>\n\n\n\n Direct mail stats from 2018 confirm that email beats direct mail in the cost-per-acquisition battle. It\u2019s almost twice as expensive to get a new client relying on direct mail than on email.<\/p>\n\n\n\n (Marketing Profs)<\/p>\n\n\n\n Getting through to customers via email can prove challenging. When consumers start receiving too many unwanted emails they simply abandon that email address and create a new one. It costs them nothing and it makes a lot of dead leads for marketers. Direct mailing lists, however, are more reliable. After all, people don\u2019t move house because their mailbox is overflowing.<\/p>\n\n\n\n (DMN)<\/p>\n\n\n\n Millennials spend their days glued to their phones. And while it would be easier to visit a website after seeing an email, they report that postal mail inspires them to take action more often than email. DMN\u2019s direct mail marketing statistics indicate that 30% of millennials consider postal mail effective in getting them to visit a website, go to a store, or make a purchase. Only 24% said the same of email.<\/p>\n\n\n\n (USPS, Valassis)<\/p>\n\n\n\n Research also shows that 64% of millennials prefer to receive advertisements through the mail, and 68% always read them. Even though email marketing is more convenient and we are spending more time on our mobile phones than ever, direct mail marketing is still more effective at making an impact with your target audience.<\/p>\n\n\n\n (Data & Marketing Association)<\/p>\n\n\n\n When we compare response rates of email and direct mail, direct mail wins by a long shot. With an average direct mail response rate between 5% and 9% (depending on the recipient), direct mail leaves email far behind. According to the DMA Response Rate Report, email garners only around a 1% response rate for both household and prospect lists.<\/p>\n\n\n\n If you thought direct mail was dead, we are sure that by now your opinion has changed. This form of marketing is alive and well. Keep in mind, however, that direct mail trends dictate that you\u2019ll get better results if you pair direct mail with technology.<\/p>\n\n\n\n Clever marketers have come up with ways to combine this tried-and-tested way of advertising with smart tech and their results are amazing. You too can use QR codes<\/a> in the mail you send to lead consumers to your website. You\u2019ll see – you will reap the rewards in no time.<\/p>\n\n\n\n We hope that our list of direct mail statistics has conveyed the message that this advertising technique raises brand awareness, helps with nurturing customer relations, and boosts sales. If you hear someone ask does direct mail work, you\u2019ll have an answer for them.<\/p>\n","protected":false},"excerpt":{"rendered":" Social media, email, search engine optimization, print advertising, trade shows, …<\/p>\nFascinating Direct Mail Statistics – Editor\u2019s Choice:<\/strong><\/h2>\n\n\n\n
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General Direct Mail Marketing Statistics<\/h3>\n\n\n\n
41% of Americans of all ages look forward to checking their mail each day.<\/strong><\/h4>\n\n\n\n
58% of the mail American households receive is marketing mail.<\/strong><\/h4>\n\n\n\n
The average American household receives 454 pieces of marketing mail per year.<\/strong><\/h4>\n\n\n\n
Direct mail had an average response rate of 9% for house lists and 4.9% for prospect lists in 2018.<\/strong><\/h4>\n\n\n\n
Oversized envelopes have the highest response rate: 5%.<\/strong><\/h4>\n\n\n\n
59% of US respondents say they enjoy getting mail from brands about new products.<\/strong><\/h4>\n\n\n\n
18% of B2B marketers\u2019 budget is assigned to direct mail marketing and print advertising.<\/strong><\/h4>\n\n\n\n
Direct Mail Effectiveness<\/h3>\n\n\n\n
42.2% of direct mail recipients either read or scan the mail they get.<\/strong><\/h4>\n\n\n\n
Advertising mail is kept in a household for 17 days on average.<\/strong><\/h4>\n\n\n\n
60% of catalog recipients visit the website of the company that mailed them the catalog.<\/strong><\/h4>\n\n\n\n
A study shows a 49% increase in sales and 125% in inquiries from customers who received both emails and catalogs.<\/strong><\/h4>\n\n\n\n
Direct mail recipients purchased 28% more items and spent 28% more money than people who didn\u2019t get that piece of direct mail.<\/strong><\/h4>\n\n\n\n
73% of American consumers say they prefer being contacted by brands via direct mail because they can read it whenever they want.<\/strong><\/h4>\n\n\n\n
Direct mail offers a 29% return on investment.<\/strong><\/h4>\n\n\n\n
Regarding response rate, direct mail offers a 112% return on investment.<\/strong><\/h4>\n\n\n\n
50.9% of recipients say they find postcards useful.<\/strong><\/h4>\n\n\n\n
Consumers aged 45-54 are the demographic group most likely to respond to direct mail pieces.<\/strong><\/h4>\n\n\n\n
Direct Mail vs Email<\/h3>\n\n\n\n
Up to 90% of direct mail gets opened, compared to only 20-30% of emails.<\/strong><\/h4>\n\n\n\n
Only 44% of people can recall a brand immediately after seeing a digital ad compared to 75% of people who receive direct mail.<\/strong><\/h4>\n\n\n\n
Direct mail requires 21% less cognitive effort to process than email.<\/strong><\/h4>\n\n\n\n
Email\u2019s cost per cost-per-acquisition is $22.52, significantly less than direct mail cost-per-acquisition, which amounts to $43.90.<\/strong><\/h4>\n\n\n\n
57% of email addresses are abandoned because the users receives too many marketing emails.<\/strong><\/h4>\n\n\n\n
When asked, \u201cWhich is more effective at getting you to take action?\u201d 30% of millennials said direct mail, while 24% said email.<\/strong><\/h4>\n\n\n\n
90% of millennials believe that direct mail marketing is more reliable than email and 24% are likely to share it with other people.<\/strong><\/h4>\n\n\n\n
The response rate for direct mail is up to nine times higher than that of email.<\/strong><\/h4>\n\n\n\n
Direct Mail Still Reigns<\/h3>\n\n\n\n