Affiliate & Editorial Disclosure

ShipBob Review 2022: A Good Choice for Order Fulfillment?

ByBojan Jovanovic
March 03,2022
We form affiliate partnerships with some of the companies mentioned in our reviews, which means we may get a small monetary compensation every time you purchase a product using the links on our website. This does not influence the contents of our reviews. Learn more by reading our Affiliate disclosure.

Individuals and startups looking to start with eCommerce have a lot of stuff to handle. Juggling everything at once is nigh impossible, especially if you aim to take your business globally. Having a service like ShipBob to rely on for fulfilling your orders is, therefore, indispensable.

Score:
A

Pricing: Quote available per request

pros thumb up Pros
  • Streamlines the whole fulfillment process
  • Easy integrations with various services
  • Ships to 220-plus territories
  • Simple onboarding and setup
cons thumb down Cons
  • Advanced users won’t like all the automation

Why You Need ShipBob

As those positive ShipBob reviews can confirm, you’ll want to use this service if you’re looking to offload the whole process of delivering your orders. ShipBob is a third-party logistics (3PL) company that covers order processing and delivery for you. This is a fulfillment service, first and foremost, designed to automate the whole delivery process as much as possible and provide an impeccable shopping experience to your customers. 

The way ShipBob works is via a direct connection to your online shop combined with its own warehouse, packing, and shipping service. According to the latest eCommerce statistics, online shopping has been growing these past few years, and ShipBob’s fulfillment service helps streamline the whole process to keep up with the growing number of orders.

So, how does it all work? 

The first thing you need to do is connect your online store to ShipBob and then send your products to its warehouse. Then, whenever someone orders one of your products, the order gets automatically forwarded to ShipBob. One of the good things about this system is that it doesn’t require a lot of maintenance. You’ll be onboarded by an expert team and, through your ShipBob dashboard, set up everything from the types of products to inventory and shipping options. Once you set it all up, you’ll just need to monitor and update your inventory from time to time. This leaves more time to track your analytics and work on improving your store.

Services and Integrations

The onboarding process is just one of the many reasons thousands of businesses have entrusted their fulfillment to ShipBob. The aforementioned dashboard is where the true power of this platform lies.

While it’s designed to automate ordering and fulfillment, the service provides a lot of management options, too. For example, you can organize your inventory across fulfillment centers so that when someone places an order, ShipBob can review it through an algorithm and pick the closest center to ship the goods from. This speeds up the delivery and additionally saves you money by reducing shipping costs. Of course, you’ll always get the full overview of all orders, with various methods for combing through the database and generating analytics, so you can rely on all that data when planning your business expansion.

The numerous integrations are another strong point for ShipBob. It doesn’t matter which eCommerce software you use; the chances are it’s already supported and ready to integrate with this service. At the moment of writing this review, ShipBob was compatible with the most popular inventory and order management platforms, CRM, custom packaging tools, accounting, and even crowdfunding platforms. The list is growing each month, and it seems as if businesses are rushing to get their names listed on the Partner Integrations page. Let’s say you’ve built your website using Wix, you use Linnworks for inventory management, Returnly for handly returns, and Backerkit for crowdfunding projects. In that case, your whole pipeline is ready to connect with ShipBob! It’s that easy.

ShipBob Prices

ShipBob prides itself on transparent pricing as it lets you know exactly how much you’ll need to spend upfront. Albeit transparent, the pricing model is a bit complex, as some services are charged on a monthly basis, while for others, the costs are calculated on a per-shipment basis.

Here’s a more detailed breakdown to help you calculate the price of your fulfillment plan:

Service

Pricing model

Price

Storage

Monthly

$40 per pallet/month, $10 per shelf/month, $5 per bin/month

Receiving

Flat rate

$25 for the first two hours, then $40/hour

Pick and pack

Included

First four picks are free, then $0.20/pick

Packing

Included

Free

Shipping

Per shipment

Varies based on several factors and shipping method

While it’s all pretty clear, you’ll still need to request a quote through the web form. The team at ShipBob reviews each request manually. They will then try to work out what’s best for your business price-wise and come back to you with an offer. For example, if you’re just starting and working locally, you’re looking at just $5-$10 per month with lower shipping fees, especially if you’re not planning on selling bulkier items.

The best part about this pricing model is that there aren’t any hidden fees. What you see at the website (and our table above) is what you can expect to be charged if you do business with ShipBob. Each customer, no matter how big or small the volume of orders they process, will have access to all the services and integrations we’ve mentioned earlier in our review of ShipBob. While the exact pricing will be custom-tailored, the standard bundle always includes receiving goods, storing them in a warehouse and then shipping to the customers. Hopefully, this will help you project your budget before you even decide to request a quote.

Obviously, sellers with higher shipping volume will end up paying more using this billing system. While a simple bin in ShipBob’s storage costs just $5 a month, if you need to hold a whole pallet of goods, the price bumps up to $40 a month. Still, this is a much better option than what the 3PL competitors offer with per-item fees, making the ShipBob price quite a deal, actually.

Shipping With ShipBob

When it comes to finally shipping your goods to customers, ShipBob will handle the whole process for you with expedited two-day shipping. As previously mentioned, the packaging is included in the price, so you won’t have to worry about any boxes and supplies. The packaging options include boxes up to 20 x 20 x 20 inches, poly mailers, bubble-wrap-lined envelopes, as well as tubes for posters and specialized packaging for books and disc media. 

The company is able to deliver packages to 220 countries and territories thanks to its 20 fulfillment centers across North America, Europe, and Australia. ShipBob fulfillment centers work with major shipping carriers like UPS, FedEx, DHL, and USPS. Even better, you’ll be getting better shipping rates thanks to the mutual agreements between these shipping companies and ShipBob. Exact shipping rates, again, depend on the size of the shipment, its weight, the destination, and the type of service.

Final Thoughts

We recommend ShipBob to all sellers and startups that need their shipping handled by a third party. It’s one of the highest-rated order fulfillment providers and ,for a good reason, as many user reviews of ShipBob confirm. Transparent pricing, great integrations, and countless tools at the customers’ disposal make ShipBob a service that’s hard to compete with.

FAQ
Is ShipBob real?

Yes. It’s a third-party logistics (3PL) company that specializes in order fulfillment. It owns 20 fulfillment centers scattered across the globe, cooperates with some of the largest shipping carriers in the world, and is able to deliver packages to more than 220 territories. Favorable user reviews and the A+ BBB rating further confirm ShipBob is a reputable company.

How does ShipBob pricing work?

The pricing at this company is a combination of fixed monthly costs and rates that depend on your shipping volume. You’ll need to request a quote for the exact price, but some general prices are listed on the website. What you’ll always end up paying is a monthly fee for the storage, costs of receiving your inventory, and shipping. The exact price of shipping changes depending on various factors like destination and package weight.

Is ShipBob affordable?

Yes, given that the prices start at just $5 a month for storing low volumes of goods and that flat-rate fees for processing orders are low. Users who don’t need international shipping will save a lot of money with this provider, as confirmed by numerous positive ShipBob reviews.

Is ShipBob a good company?

ShipBob currently has an A+ score on BBB and a 4.3 rating on TrustPilot. There are many happy customers and startups that use this service on a regular basis, some even claiming it is the “number one” operator in the 3PL business. We highly recommend it, too.