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Jobber Software Review 2022: Pricing, Features, and Integrations

ByJulija A.
March 01,2022
Some or all of the products/services listed on this page are from our affiliate partners from which we receive commissions. This, however, does not influence the evaluations in our reviews. Learn more by reading our Affiliate disclosure.

These days, many people run their businesses from the comfort of their homes, serving customers from far and wide. As a business owner, your focus is usually on providing value primarily by making their encounter with your firm seamless and stress-free. Customer experience statistics show that client satisfaction plays a crucial role in any business, after all.

Thanks to recent technological advances, we now have an immense amount of software at our disposal to help with every step of this process. Small-business owners do not necessarily have to struggle with the administrative baggage that comes with running a business, thanks to products like Jobber.

In this Jobber review, we will tell you all about this software and how it's beneficial to you as a home-based business owner.

Score:
A

Paid plans start at $35. Free trial available.

pros thumb up Pros
  • 14-day free trial
  • Client management (CRM)
  • Invoicing
  • Integrations
  • Task automation
  • GPS tracking
  • Expenses tracking
  • Consumer financing
  • Business financing
  • Online booking
  • Quoting and follow-ups
  • Scheduling
cons thumb down Cons
  • Needs strong and stable internet connection to access app information
  • Delayed email responses
  • Pricey

What Is Jobber?

Jobber helps small business owners automate their daily business activities, like scheduling, invoicing, data entry, etc., so they can efficiently run their businesses and improve service delivery.

The founders understood the demands of running a small home-based business, so they created a tool that would help these proprietors be successful and satisfy their customers' expectations.

Founded in 2011 by Sam Pillar and Forrest Zeisler, Jobber is fondly referred to as “the brainchild of two software developers and a painter.” Jobber’s software was the solution to the administrative struggles of a painter named Graham.

To help Graham solve his paperwork problems, Sam and Forrest created a program that helped him with data entry, invoicing, and scheduling. As a result, his service delivery improved considerably.

By solving this problem for Graham in 2011, today they have helped over 100,000 people across different industries run successful home-based enterprises.

Jobber Features: What Does It Offer?

We can broadly divide Jobber’s amazing features into three categories, based on their function, as they can either help you organize your operations, impress your customers, or grow your business. Let’s look at a few features from each category.

Invoicing and Follow-ups

This feature automates your invoicing process by helping you transform all the details of a job you completed into customer-friendly invoices. Not only does it generate professional templates and batch invoices, it also helps you follow up on your clients and reminds them of payments when due.

Client Management (CRM)

Jobber’s CRM feature helps you track all customer details and information to deliver personalized service. This integration eliminates the need for dedicated CRM software, because it maintains your full client history (including past invoices, quotes, jobs, and billing history), sales process management, notes, and attachments at your fingertips.

Scheduling and Dispatching

Scheduling and dispatching have never been easier, thanks to this feature that helps you schedule and assign tasks with a few clicks.

Expense Tracking

No need to waste time calculating the costs of your materials, jobs, or payments: This feature allows you to enter your business expenses and attach photos of receipts, where necessary, to track your overall expenses. This keeps your financial records organized and helps you determine exactly how much you spend on each job.

Mobile Applications

The Jobber app on mobile devices and desktops enables you to manage your business from wherever you are, as you get full access to all of Jobber’s functionalities.

Online Booking

With this feature, you can take online requests from clients, and allow new leads to book your services from a Google search, as long as you link your Jobber account with the Local Services Ads.

Client Hub

This gives self-serve options to customers, as they can request services, confirm details of appointments, approve quotes, and pay invoices. Many Jobber reviews from business owners claim this is one of its best features.

Customer Communication Management

With this, your customers can stay informed and updated. The software sends out automated messages and reminders to your customers about the work progress, and it also receives messages from clients.

Quoting and Follow-Ups

This Jobber software feature lets you create, send, and track customized quotes that display the details of your services or products to your clients for approval.

Credit Card Processing

You can easily receive payments from clients offline (through the Jobber card reader available for US customers only) and online.

Task Automation

Business owners can automatically move information from Jobber to about 1,500 different web apps, such as the Google Suite, Facebook, WordPress, etc.

Jobber Integrations

Zapier

Zapier’s APIs enable you to automate data transfers between applications. In simple terms, this integration allows you to send information from the Jobber platform to over 1,500 different apps.

Mailchimp

Mailchimp is a marketing automation platform that allows you to run personalized marketing campaigns. Jobber integrates Mailchimp, so you can sync your contacts, send newsletters or postcards, and email campaigns with one of the customizable templates at your disposal.

Stripe

Stripe is a payments platform, and Jobber uses it to let you process card payments, both online and (if you’re in the US and purchase a card reader from Jobber) offline.

Thumbtack

Jobber offers users a way to make themselves more visible: Potential customers can find them through Thumbtack, and book their appointments through this integration, too.

Convert

This handy integration allows proprietors to get in touch with web-design experts and create a platform for themselves within two weeks.

Jobber App Review

The Jobber app is available across Android, iOS, Windows, and macOS, and can be easily downloaded from Google Play or the App Store.

Jobber Android and iOS

The Android and iOS apps are easy to install, set up, and navigate. As long as you have stable access to the internet, you are ready.

Either Jobber app has all the features, so you can make quick scheduling decisions in the field, track team progress, access job details, and stay up to date with everything about your business.

The app is compatible with Android 6 and upwards for Android devices, while it requires iOS 11 and upwards for Apple mobile devices.

Jobber Windows

The software is available for desktops and computers with Windows 7 and upwards. The software is not available in Microsoft Store, but you can download the app from Jobber.

Jobber macOS

Devices with macOS 11 or later, and an Apple M1 chip can download the app from the App Store.

Jobber’s Cost

Jobber has three pricing packages, depending on the size of your business or team: Core, Connect, and Grow. All the plans can be paid monthly or annually.

Jobber’s pricing does not include a free plan. However, you can get a 14-day free trial that gives you access to all the features in the app, without adding your billing info.

Core

The Core Plan is the cheapest, but it’s restricted to a single user. With it, you can organize scheduling, quoting, and invoicing. It is billed at $49 per month for a monthly subscription, or $348 for an annual one ($29 per month in that case).

Connect

The Connect Plan is the most popular. It helps you create efficient processes with its automation options, adds a QuickBooks integration, and includes plenty of additional tracking possibilities. This plan allows up to seven users, and it is billed at $139 monthly and $1,188 annually (i.e., $99/mo).

Grow

The Grow plan is the top tier, and it gives access to all of Jobber’s features. You can scale your home-based business with significant marketing and sales automation tools. It allows up to 30 users, and if your company or team expands beyond this, you can add additional members for $19 per month. The monthly subscription fee for this plan is $299, while the annual fee is $2,388, which is equivalent to $239 per month.

Features

Core Plan

Connect Plan

Grow Plan

Client Manager (CRM)

Client hub

Online booking

 

Automated emails and text messages

 

Two-way text messaging

   

Lead management

   

Scheduling

Job details and attachments

Job forms

 

Routing

 

GPS tracking

 

Time tracking

 

Quoting

Consumer financing

Line item images

   

Automated quote follow-ups

   

Jobber app marketplace

QuickBooks online sync

 

Email and postcard marketing

   

Invoicing

Credit card processing

3.1% + 30¢

2.9% + 30¢

2.7% + 30¢

Tip collection

Mobile card reader

2.9% + 30¢

2.7% + 30¢

2.5% + 30¢

Bank Payments (ACH)

1%

1%

1%

Instant payouts

Automatic payments

 

2.9% + 30¢

2.7% + 30¢

Automated invoice follow-ups

 

1-on-1 product support

Jobber Entrepreneurship Group membership

Mobile app

Reporting

Custom fields

 

Customer Support

Besides the extensive FAQs and help center on the Jobber website, there is also a live chat feature, phone lines (+1-888-424-5301, +1-888-721-1115), and a support email ([email protected]) for help.

While a few customers aired their dissatisfaction at the delayed email responses in some Jobber reviews, others praised the follow-up calls and timeliness from the Jobber team.

Conclusion: Is Jobber Really Worth It?

If the many positive reviews from satisfied customers are anything to go by, we can say that Jobber simplifies processes for home-based small business owners. Jobber currently has a 4-star rating on Capterra, Google Play, QuickBooks, and Software Advice. This goes to show that the software still has room to improve.

Our Jobber review has given a rundown of everything the app offers, including the features, pricing, pros, and cons. The good thing is that you have time to use and test the app for 14 days with the free trial offer, to confirm if it is suitable for your business.

FAQ
How much is Jobber?

Jobber has three paid plans: Core, Connect, and Grow.

Core is the cheapest plan, billed at $49 per month or $348 per year, for one user. Connect costs $139 monthly and $1,188 annually for seven users, while Grow costs $279 monthly and $2,388 annually for 30 users. You can add more users to Grow for $19 per month.

What is Jobber?

Jobber is software that helps small-business owners automate their daily business activities, like scheduling, invoicing, data entry, etc. This way, small business owners can focus on improving their service delivery and meeting the demands of their customers.

Is Jobber a free app?

No, Jobber has three paid plans. However, it offers a 14-day free trial for new customers, with no billing information required.

Is Jobber on Android?

Yes, it’s compatible with all devices operating on Android 6 and above. You can download the app from Google Play.

Is Jobber good for me?

Jobber automates the daily activities of a home-based business to serve its customers efficiently. If the many positive feedback from different Jobber reviews online is anything to go by, the app is highly recommended.

But the decision of whether or not it is good for you solely depends on your business goals and what you hope to achieve from using the software. Also, you might want to consider your budget, as some small business owners may find the app expensive. You can try the 14-day free trial to know if it's worth your time.