Calendly Review: Top Scheduling Software in 2022?
Organizing meetings takes so much time and energy that in larger companies, there are employees whose sole job is to manage other people’s appointment schedules. But if you don’t work in a large company, you probably can’t afford to hire someone just to arrange meetings for you.
Luckily, there’s Calendly. In this review, we’ll show you how this brilliant app saves you from wasting time on scheduling meetings. Once you pick your subscription and install Calendly, you can focus on what’s really important: preparing for that meeting and getting things done.
Free basic account Paid plans start at $8/user/month
- Quick links for scheduling meetings
- Integration with other business apps
- Free basic plan available
- Excellent mobile app
- Extremely easy to use
- Integrates multiple calendars
- Interface responsiveness could be improved
- No tech customer support
Calendly Cost and Packages
Calendly is one of the best free appointment scheduling tools available online. The free version enables individuals to schedule and manage one-on-one meetings. However, for more advanced options, most notably, organizing meetings with more than two participants, you should look into the three paid Calendly plans listed here. Also, large enterprises and nonprofit organizations have the option to contact the team behind Calendly to get a personalized quote.
Which Calendly Plan Would Suit Your Business?
Each of the plans comes with its set of features that some teams would benefit from and others would find an unnecessary cost. Let’s briefly discuss the four plans for individual users to see which one is the best fit for your team.
Calendly Basic’s strongest suit is that it’s entirely free. It also integrates seamlessly with all the popular calendars and has excellent and easy-to-use apps for all platforms.
The Calendly free plan allows creating an unlimited number of one-on-one meetings with just a couple of clicks. Tutors working with one student at a time, life coaches, therapists, and other businesses based on one-on-one meetings will undoubtedly find this free tool convenient.
If you need a bit more from your meeting scheduler, then paying less than $10 per month for a pro plan will certainly pay off in the long run. This tier unlocks group meetings and meeting metrics. It also allows two “seats,” making it perfect for small teams that find handling meetings by themselves too time-consuming.
Now, the Calendly Professional subscription costs just $5 more per month than the Essentials plan. It unlocks almost all of the features that make Calendly appointment scheduling software one of the best tools for organizing meetings on the market. It includes all the features offered in Essentials and adds four more “seats.”
Furthermore, with Calendly Professional, you get notifications via email and text, multiple integration options, and the opportunity to automate your workflows. It’s an excellent solution for mid-sized teams looking to optimize their business processes.
Calendly Team opens many new opportunities for larger teams. In addition to everything you get with the Professional plan, it allows your team to connect it to Salesforce and create round-robin events. Calendly for teams also gives you unlimited hours of business support each month.
So, should you invest in a paid plan or stick to the free version? We’ll discuss the advantages of both in the following two sections.
Benefits of Using the Calendly Basic Plan
The free plan will likely be enough to simplify appointment management for most small businesses.
The best thing about it is that the number of one-offs and Calendly recurring meetings you can organize is not limited. However, you can only schedule one-on-one meetings.
Booking links that you can create in no time can be customized to make them more memorable. Calendly will send both you and your invitees automated email reminders. If your invitees or you cancel, the app will make sure everyone is automatically notified.
You can effortlessly add Calendly to your site with the free plan - no developer hours needed. All it takes is a simple copy-and-paste action for the widget to appear on your site. And you don’t have to worry whether it’ll be compatible with your site if you’ve used one of the popular website builders to create it, as it works well with most of those. Add your own branding to your Calendly calendar if you wish to give it that extra “professional touch.”
Calendly is a real team player. It supports Google, Office 365, Outlook, and iCloud calendars. You can further connect it with Google Meet, GoToMeeting, Webex, Zoom, and Microsoft Teams for an effortless meeting organization. The free version works well with Slack and Intercom, too, which will allow you to create meetings with your team or your clients from your regular, everyday communication channel.
Lastly, there is no bulky software to install on your device to access this amazing app. It’s entirely web-based, so there are no limitations regarding the operating system you use. Add it to your browser using the Firefox or Calendly Chrome extension, or download it as an iOS or Android app to your mobile device.
The only disadvantage of this solution worth mentioning is the lack of live chat customer support, which will stay unavailable even with some of the paid plans. Calendly does have an extensive knowledge base, though, which can help you troubleshoot the most common issues on your own. You can always contact customer support via email if that doesn’t do the trick. Still, in case you plan to manage multiple meetings each day through the basic version, be prepared to handle most mishaps yourself with a bit of help from Calendly tutorials.
Benefits of Upgrading to a Paid Plan
Calendly pro plans are worth their price if you need to organize numerous meetings daily. Each paid plan unlocks additional features that can further simplify managing your appointments.
The first and one of the most useful features that come with all paid plans is creating different types of meetings. With the basic plan, you’re limited to just one type - one-on-one meetings. However, with pro plans, you can schedule group meetings and round robins.
Calendly pro plans also allow you to create and set multiple preferences for your meeting schedule. You can set time caps, buffer times, and how many meetings you’re willing to attend daily.
You can do the same for your whole team and offer your customers scheduling options. Through Calendly, you can present your customer with the choice of the team to contact - the sales, support, or accounting team, for example. Once they know who is available, customers can book the meeting using the same link. You can also have Calendly assign meetings to relevant teams. Just this Calendly group scheduling feature is well worth the subscription price since otherwise, you’d have to set up each appointment manually.
If you use Calendly for your sales team, for example, you can create automated workflows to further streamline the process. Calendly can send personalized emails and messages before and after meetings. Coupled with a good CRM tool, it can help your team maintain good relationships with your customers and build trust.
Its metrics and reporting tools will help you gauge the effectiveness of your meetings. This feature will certainly play an important role in figuring out which appointments could have been an email.
The integrations that become available with the pro plans will boost the effectiveness of your Calendly account. With a pro plan, you can rely on more than 100 partner integrations. For example, you can integrate Calendly with PayPal and Stripe. This will allow Calendly to accept payment if you’re providing services through these meetings.
There is also a set of integrations that’ll help you turn meetings into actionable tasks. Since it integrates with Monday, Trello, and other task management software, you can help your team streamline their to-do list based on the meeting they’ve just had.
You can integrate Calendly with Zapier, too. This will unlock the integration with more than 700 apps. If you need more than that, you can even get custom webhooks and create additional integrations. Your sales team will be grateful for the integrations with popular CRM solutions. It currently integrates with HubSpot, Salesforce, and MailChimp.
Calendly’s pro features will also allow you to further customize everything design-wise. Not only can you customize your links (a feature included in the basic plan), but you can also remove Calendly’s branding from the widget embedded on your site. Furthermore, it’ll allow you to customize the colors to match the shades of your website.
Another significant benefit of signing up for a pro plan is that it gives you access to live chat support. Teams that handle a lot of meetings daily will certainly appreciate the swiftness of Calendly customer service via this communication channel.
All in all, if meetings are an integral part of your job, taking the organization of those out of the equation will certainly be a huge time-saver. In addition to this basic capability, Calendly has numerous additional features bound to make your life easier. It makes scheduling and cancellations easy, includes workflow automation and practical reminders. The opportunity to integrate it with the software you and your team already use will help turn meetings into actionable tasks.
Since all these Calendly features come for a very affordable price (some of them even for free), we certainly recommend giving it a try. We feel that once you experience the benefits of this tool, you’ll quickly start wondering why you haven’t relied on it to simplify your life earlier.
There are many tools with features that promise to solve the same issues Calendly is capable of tackling. Whether one is better than the other depends on your preferences and specific needs. The Calendly extension is affordable and easy to use, and there’s even a completely free version of it. Other apps have other strong points. Acuity Scheduling, for example, allows customers to make payments via the same app. Doodle will help you manage large group meetings. Salesloft is the best alternative if you want texting and calling features with your appointments.
Both Calendly and Acuity Scheduling offer a similar set of features designed to help you manage your appointments with ease. Indisputably, Calendly’s ease of use is greater than Acuity’s, as its user interface is well thought out and much easier to get used to. Calendly is also more affordable. On the other hand, Acuity allows you to accept payments through the app and offers better customer support. Therefore, which one is better depends mostly on your preferences.
Yes, Calendly’s basic plan is 100% free. Unfortunately, not all features of this excellent tool are included in the free plan. Instead, you’ll only get the basic ones - unlimited effortless link creation and meeting scheduling for a single user. These are certainly sufficient for a solopreneur or a small-business owner who relies on one-on-one meetings to get their daily tasks done. However, as discussed in our Calendly review, you’ll have to sign up for a premium plan if you need more features.